Patents by Inventor Keum Sik IM
Keum Sik IM has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20230262458Abstract: A method for authentication, a user terminal and an authentication server for executing the same are disclosed. An authentication server according to an embodiment disclosed includes a number receiver that receives a number of a user terminal from a callee who has received a call originated from the user terminal, a device authenticator that determines whether to generate an authentication key based on the number of the user terminal received from the callee and a caller number received from the user terminal, and generates the authentication key when it is determined to generate the authentication key, and an authentication key transmitter that transmits the authentication key to the user terminal.Type: ApplicationFiled: April 24, 2023Publication date: August 17, 2023Applicant: SAMSUNG SDS CO., LTD.Inventors: Byung Kwan YOO, Min Chul SHIN, Se Myeong ON, Myung Hee KIM, Keum Sik IM, Bo Gyu KIM, Sang Beom SHIN, Hae Won JEONG, Yong Seek CHOI
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Patent number: 11683686Abstract: An authentication server according to an embodiment disclosed includes a number receiver that receives a number of a user terminal from a callee who has received a call originated from the user terminal, an device authenticator that determines whether to generate an authentication key based on the number of the user terminal received from the callee and a caller number received from the user terminal, and generates the authentication key when it is determined to generate the authentication key, and an authentication key transmitter that transmits the authentication key to the user terminal.Type: GrantFiled: June 14, 2021Date of Patent: June 20, 2023Assignee: SAMSUNG SDS CO., LTD.Inventors: Byung Kwan Yoo, Min Chui Shin, Se Myeong On, Myung Hee Kim, Keum Sik Im, Bo Gyu Kim, Sang Beom Shin, Hae Won Jeong, Yong Seek Choi
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Publication number: 20220086637Abstract: An authentication server according to an embodiment disclosed includes a number receiver that receives a number of a user terminal from a callee who has received a call originated from the user terminal, an device authenticator that determines whether to generate an authentication key based on the number of the user terminal received from the callee and a caller number received from the user terminal, and generates the authentication key when it is determined to generate the authentication key, and an authentication key transmitter that transmits the authentication key to the user terminal.Type: ApplicationFiled: June 14, 2021Publication date: March 17, 2022Inventors: Byung Kwan YOO, Min Chul SHIN, Se Myeong ON, Myung Hee KIM, Keum Sik IM, Bo Gyu KIM, Sang Beom SHIN, Hae Won JEONG, Yong Seek CHOI
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Patent number: 11074279Abstract: Provided is a method of providing an unmanned dialogue service according to an embodiment of the inventive concept. The method includes transmitting or receiving text message data constituting a dialogue to or from a user terminal in an unmanned dialogue model, analyzing the dialogue to determine whether a counselor switching situation has occurred, transmitting a dialogue handover request including information regarding the dialogue to a counselor management apparatus when it is determined that the counselor switching situation has occurred, and automatically switching into a mode for relaying transmission or reception of messages between the user terminal and a counselor terminal that receives a task for processing the dialogue handover request allocated by the counselor management apparatus.Type: GrantFiled: May 22, 2020Date of Patent: July 27, 2021Assignee: SAMSUNG SDS CO., LTD.Inventors: Jin Woon Kim, Chang Pil Kim, Ji Hun Kim, Joon Won Lee, Bong Won Nah, Byung Jae Park, Seul Gi Kang, Jin Soo Lee, Keum Sik Im, Joo Hee Ahn, Young Min Park, Jean Su Byun
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Patent number: 10776580Abstract: Provided is a method of providing an unmanned dialogue service according to an embodiment of the inventive concept. The method includes transmitting or receiving text message data constituting a dialogue to or from a user terminal, analyzing the dialogue and determining whether an abnormal situation has occurred, transmitting an assistance request including information regarding the dialogue to a human agent management apparatus when it is determined that the abnormal situation has occurred, receiving dialogue advancement guide information, which is a response to the assistance request, from the human agent management apparatus, wherein the dialogue advancement guide information is configured using input data of a human agent input to a human agent terminal connected to the human agent management apparatus and configured to receive a task for processing the assistance request allocated by the human agent management apparatus, and continuing the dialogue using the dialogue advancement guide information.Type: GrantFiled: July 25, 2018Date of Patent: September 15, 2020Assignee: SAMSUNG SDS CO., LTD.Inventors: Jin Woon Kim, Chang Pil Kim, Ji Hun Kim, Joon Won Lee, Bong Won Nah, Byung Jae Park, Seul Gi Kang, Jin Soo Lee, Keum Sik Im, Joo Hee Ahn, Young Min Park, Jean Su Byun
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Publication number: 20200285660Abstract: Provided is a method of providing an unmanned dialogue service according to an embodiment of the inventive concept. The method includes transmitting or receiving text message data constituting a dialogue to or from a user terminal in an unmanned dialogue model, analyzing the dialogue to determine whether a counselor switching situation has occurred, transmitting a dialogue handover request including information regarding the dialogue to a counselor management apparatus when it is determined that the counselor switching situation has occurred, and automatically switching into a mode for relaying transmission or reception of messages between the user terminal and a counselor terminal that receives a task for processing the dialogue handover request allocated by the counselor management apparatus.Type: ApplicationFiled: May 22, 2020Publication date: September 10, 2020Applicant: SAMSUNG SDS CO., LTD.Inventors: Jin Woon KIM, Chang Pil KIM, Ji Hun KIM, Joon Won LEE, Bong Won NAH, Byung Jae PARK, Seul Gi KANG, Jin Soo LEE, Keum Sik IM, Joo Hee AHN, Young Min PARK, Jean Su BYUN
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Patent number: 10698933Abstract: Provided is a method of providing an unmanned dialogue service according to an embodiment of the inventive concept. The method includes transmitting or receiving text message data constituting a dialogue to or from a user terminal in an unmanned dialogue model, analyzing the dialogue to determine whether a counselor switching situation has occurred, transmitting a dialogue handover request including information regarding the dialogue to a counselor management apparatus when it is determined that the counselor switching situation has occurred, and automatically switching into a mode for relaying transmission or reception of messages between the user terminal and a counselor terminal that receives a task for processing the dialogue handover request allocated by the counselor management apparatus.Type: GrantFiled: July 25, 2018Date of Patent: June 30, 2020Assignee: SAMSUNG SDS CO., LTD.Inventors: Jin Woon Kim, Chang Pil Kim, Ji Hun Kim, Joon Won Lee, Bong Won Nah, Byung Jae Park, Seul Gi Kang, Jin Soo Lee, Keum Sik Im, Joo Hee Ahn, Young Min Park, Jean Su Byun
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Publication number: 20190034414Abstract: Provided is a method of providing an unmanned dialogue service according to an embodiment of the inventive concept. The method includes transmitting or receiving text message data constituting a dialogue to or from a user terminal, analyzing the dialogue and determining whether an abnormal situation has occurred, transmitting an assistance request including information regarding the dialogue to a human agent management apparatus when it is determined that the abnormal situation has occurred, receiving dialogue advancement guide information, which is a response to the assistance request, from the human agent management apparatus, wherein the dialogue advancement guide information is configured using input data of a human agent input to a human agent terminal connected to the human agent management apparatus and configured to receive a task for processing the assistance request allocated by the human agent management apparatus, and continuing the dialogue using the dialogue advancement guide information.Type: ApplicationFiled: July 25, 2018Publication date: January 31, 2019Applicant: SAMSUNG SDS CO., LTD.Inventors: Jin Woon KIM, Chang Pil KIM, Ji Hun KIM, Joon Won LEE, Bong Won NAH, Byung Jae PARK, Seul Gi KANG, Jin Soo LEE, Keum Sik IM, Joo Hee AHN, Young Min PARK, Jean Su BYUN
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Publication number: 20190034522Abstract: Provided is a method of providing an unmanned dialogue service according to an embodiment of the inventive concept. The method includes transmitting or receiving text message data constituting a dialogue to or from a user terminal in an unmanned dialogue model, analyzing the dialogue to determine whether a counselor switching situation has occurred, transmitting a dialogue handover request including information regarding the dialogue to a counselor management apparatus when it is determined that the counselor switching situation has occurred, and automatically switching into a mode for relaying transmission or reception of messages between the user terminal and a counselor terminal that receives a task for processing the dialogue handover request allocated by the counselor management apparatus.Type: ApplicationFiled: July 25, 2018Publication date: January 31, 2019Applicant: SAMSUNG SDS CO., LTD.Inventors: Jin Woon KIM, Chang Pil KIM, Ji Hun KIM, Joon Won LEE, Bong Won NAH, Byung Jae PARK, Seul Gi KANG, Jin Soo LEE, Keum Sik IM, Joo Hee AHN, Young Min PARK, Jean Su BYUN