Patents by Inventor Kevin J. Murray

Kevin J. Murray has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9148506
    Abstract: A method and system for processing application logs describing transactions in a computer telephony integration (CTI) environment is disclosed. The CTI environment includes a plurality of CTI servers configured to execute CTI applications. Numerous instances or types of CTI applications may be executed. A user may request information for a transaction performed in the CTI environment. The relevant application logs indicating the transaction may be determined and output. Information indicating the relevant application logs may be output to the user.
    Type: Grant
    Filed: November 14, 2012
    Date of Patent: September 29, 2015
    Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Marcialito V. Nuestro, Rahul Anandani, Kevin J. Murray
  • Patent number: 8320551
    Abstract: A method and system for processing application logs describing transactions in a computer telephony integration (CTI) environment is disclosed. The CTI environment includes a plurality of CTI servers configured to execute CTI applications. Numerous instances or types of CTI applications may be executed. A user may request information for a transaction performed in the CTI environment. The relevant application logs indicating the transaction may be determined and output. Information indicating the relevant application logs may be output to the user.
    Type: Grant
    Filed: December 17, 2008
    Date of Patent: November 27, 2012
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Marcialito V. Nuestro, Rahul Anandani, Kevin J. Murray
  • Publication number: 20100150326
    Abstract: A method and system for processing application logs describing transactions in a computer telephony integration (CTI) environment is disclosed. The CTI environment includes a plurality of CTI servers configured to execute CTI applications. Numerous instances or types of CTI applications may be executed. A user may request information for a transaction performed in the CTI environment. The relevant application logs indicating the transaction may be determined and output. Information indicating the relevant application logs may be output to the user.
    Type: Application
    Filed: December 17, 2008
    Publication date: June 17, 2010
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Marcialito V. Nuestro, Rahul Anandani, Kevin J. Murray