Abstract: Methods and apparatus for analyzing, collecting, and presenting data in a communication network are disclosed. An example method includes analyzing collected data to generate gateway metrics representative of a user experience of a user-initiated communication within a network, the network comprising network elements, the gateway metrics comprising at least one of a number of termination attempts for a DS0 channel, a number of rejected attempts for the DS0 channel, a number of terminations answered for the DS0 channel, a number of attempts for a hunt group, a number of rejected attempts for the hunt group, or a number of terminations answered for the hunt group; determining an average upper transaction time per customer based on the collected data; and presenting the gateway metrics in a plurality of tabular views corresponding to service area levels, the views presenting performance data representing the average upper transaction times of the service area levels.

Abstract: Methods and apparatus for monitoring a communication network are disclosed. A disclosed method of monitoring a communication network periodically collects data from a plurality of network elements within the communication network. The disclosed method analyzes the collected data in accordance with a rule that corresponds to a characteristic of performance or capacity of the plurality of network elements to form performance or capacity data representative of a user experience of the communication network. The disclosed method then presents the performance or capacity data via a web browser using a plurality of view levels and types.

Abstract: A method and system include obtaining at a first time a first image of a database having number portability records for each telephone number which has been ported between service providers. The first image is indicative of the LNP records in the database at the first time. At a second time a second image of the database is obtained. The second image is indicative of the records in the database at the second time. The first and second images are compared to determine migration of ported telephone numbers.

Abstract: A method and system include obtaining at a first time a first image of a database having number portability records for each telephone number which has been ported between service providers. The first image is indicative of the LNP records in the database at the first time. At a second time a second image of the database is obtained. The second image is indicative of the records in the database at the second time. The first and second images are compared to determine migration of ported telephone numbers.

Abstract: A method and system for forecasting telephony traffic trends on a network of a given service provider includes storing number portability records in a database. Each record contains information regarding a corresponding telephone number having been ported between service providers. First and second images of the database are obtained at first and second times. The first and second images are indicative of the records stored in the database at the first and second times. The images are compared to determine migration of the ported telephone numbers between the service providers. Movement of telephone traffic on the network of the given service provider is forecasted as a function of the determined migration of the ported telephone numbers between the service providers.

Abstract: A method and system for forecasting telephony traffic trends on a network of a given service provider includes storing local number portability (LNP) record portions in a LNP database. Each LNP record portion contains information regarding a corresponding telephone number having been ported between service providers. First and second images of the LNP database are obtained at first and second times. The first and second images are indicative of all the LNP record portions stored in the LNP database at the first and second times. The images are compared to determine migration of the ported telephone numbers between the service providers over a time period between the first and second times. Movement of telephone traffic on the network of the given service provider after the second time is then forecasted as a function of the determined migration of the ported telephone numbers between the service providers.