Patents by Inventor KEVIN JOHN BRIDGES

KEVIN JOHN BRIDGES has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9449350
    Abstract: Computer-readable media, systems, and methods are provided for prompting a customer of a service to submit digital content to the service in order to generate an online compilation. Input from the customer may be received in response to communications from the service. Temporal preference information may then be extracted from the input by determining time periods at which the customer most commonly provides the input in response to the communications. Based on the time periods at which the customer most commonly provides input, a prompting scheme may be derived, where the prompting scheme governs scheduling an automatic distribution of subsequent communications to the customer at the time periods at which the customer most commonly provides the input. The subsequent communications may then be distributed to the customer in accordance with the prompting scheme.
    Type: Grant
    Filed: August 22, 2014
    Date of Patent: September 20, 2016
    Assignee: HALLMARK CARDS, INCORPORATED
    Inventors: Emily Gallagher Brough, Eddy Dywayne Johnson, Kevin John Bridges, Jason Blake Penrod, Kirby Bouas McDaniel
  • Publication number: 20150012450
    Abstract: Computer-readable media, systems, and methods are provided for prompting a customer of a service to submit digital content to the service in order to generate an online compilation. Input from the customer may be received in response to communications from the service. Temporal preference information may then be extracted from the input by determining time periods at which the customer most commonly provides the input in response to the communications. Based on the time periods at which the customer most commonly provides input, a prompting scheme may be derived, where the prompting scheme governs scheduling an automatic distribution of subsequent communications to the customer at the time periods at which the customer most commonly provides the input. The subsequent communications may then be distributed to the customer in accordance with the prompting scheme.
    Type: Application
    Filed: August 22, 2014
    Publication date: January 8, 2015
    Inventors: EMILY GALLAGHER BROUGH, EDDY DYWAYNE JOHNSON, KEVIN JOHN BRIDGES, JASON BLAKE PENROD, KIRBY BOUAS MCDANIEL
  • Patent number: 8819169
    Abstract: Computer-readable media, computer systems, and computing methods are provided for establishing and updating a prompting scheme for soliciting feedback from a customer. Initially, the customer provides a type of occasion to monitor and temporal criteria for receiving communications from a service. The service generates a prompting scheme based on the type of occasion in order to properly compose solicitations for feedback from the customer. Also, the service uses the temporal criteria for establishing the prompting scheme, which influences the scheduling of communications bearing the solicitations, respectively. Upon delivering the communications, interaction between the customer and the service is monitored and evaluated in order to update the prompting scheme.
    Type: Grant
    Filed: May 20, 2011
    Date of Patent: August 26, 2014
    Assignee: Hallmark Cards, Incorporated
    Inventors: Emily Gallagher Kinder, Eddy Dywayne Johnson, Kevin John Bridges, Jason Blake Penrod, Kirby Bouas McDaniel
  • Publication number: 20120297018
    Abstract: Computer-readable media, computer systems, and computing methods are provided for establishing and updating a prompting scheme for soliciting feedback from a customer. Initially, the customer provides a type of occasion to monitor and temporal criteria for receiving communications from a service. The service generates a prompting scheme based on the type of occasion in order to properly compose solicitations for feedback from the customer. Also, the service uses the temporal criteria for establishing the prompting scheme, which influences the scheduling of communications bearing the solicitations, respectively. Upon delivering the communications, interaction between the customer and the service is monitored and evaluated in order to update the prompting scheme.
    Type: Application
    Filed: May 20, 2011
    Publication date: November 22, 2012
    Inventors: EMILY GALLAGHER KINDER, EDDY DYWAYNE JOHNSON, KEVIN JOHN BRIDGES, JASON BLAKE PENROD, KIRBY BOUAS MCDANIEL