Abstract: Techniques are used to improve an e-learning or on-line learning experience for individual users. In an e-learning system, users are at client computers of a distributed network. The users are instructed via a server, connected to the clients through the network. The server has study plans of course units for each user. Study plans are customized for each user. Further, each client computer has desktop support tools, such as a toolbar, which can provide convenience feature for the user or be used to monitor the user's day-to-day activities at the computer. Based on the user's use of the desktop support tools, the study plans at the server may be modified to provide further customization of the e-learning experience for the user.

Abstract: An e-learning system that provides a customized e-learning experience for a user. Information is received from a user identifying the user's learning objectives. Based upon the user's objectives, a study plan that is customized for the user is developed. The study plan may comprise one or more course units that the user can access through a server using a client system used by the user. User activity is monitored, including the user's activity within the e-learning system and outside the e-learning system. Information is recorded regarding the user's progress and performance. This information is used to modify the study plan, as appropriate for the user.