Abstract: A method performed on a computer server system hosting an electronic commerce platform is provided for incentivizing provision of sales assistance services by customer service representatives to sellers of products or services on the platform, without inflating product or service pricing with commission fees or artificially lowering product pricing. Thereby a number of sellers participating on the platform may be increased. A registration is received from a seller for access to the platform. The seller is charged a periodic fee for access to features of the platform additional to sale listings. A listing of a product or service for sale by the seller is received on the platform. The registration from the seller is associated with a customer service representative indicated as providing assistance services to the seller in listing the product or service for sale on the platform. A transaction for a purchase of the product or service is processed.

Abstract: Apparatuses, systems, and methods of electronic commerce on a computer-implemented electronic marketplace platform. One embodiment includes receiving, through an electronically implemented listing module of the electronic marketplace platform, electronic information regarding an item to be listed for sale; categorizing, through an electronically implemented categorization module of the electronic marketplace platform, the item to be listed for sale base at least in part on the received information; and receiving, through an electronically implemented query module of the electronic marketplace platform, an electronic query regarding an item to be purchased. The electronic information is generated by a user of the electronic marketplace platform with the assistance of a customer service representative and said electronic information is received into the listing module without a fee being charged to the user.