Patents by Inventor Kevin O'Shea

Kevin O'Shea has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11966441
    Abstract: Methods, systems, and computer-readable media provide a real-time Q&A interface, such as an online chatbot, either standing alone or as a live agent assistant, with predicative Q&A and resource suggestions. In one embodiment, the real-time Q&A interface uses data extracted from a user inquiry to identify and display a primary response, identify suggested inquiries from a knowledgebase and provide a user-selectable suggested inquiries indicator, and identify suggested content items from related content libraries or webpages and provide user-selectable suggested content item indicators. In one embodiment, the suggested content items include related videos and links to webpages with related content.
    Type: Grant
    Filed: February 6, 2023
    Date of Patent: April 23, 2024
    Assignee: CareerAmerica, LLC
    Inventors: Benjamin Beck, Kevin O'Shea, Timothy Kuminecz
  • Publication number: 20230177088
    Abstract: Methods, systems, and computer-readable media provide a real-time Q&A interface, such as an online chatbot, either standing alone or as a live agent assistant, with predicative Q&A and resource suggestions. In one embodiment, the real-time Q&A interface uses data extracted from a user inquiry to identify and display a primary response, identify suggested inquiries from a knowledgebase and provide a user-selectable suggested inquiries indicator, and identify suggested content items from related content libraries or webpages and provide user-selectable suggested content item indicators. In one embodiment, the suggested content items include related videos and links to webpages with related content.
    Type: Application
    Filed: February 6, 2023
    Publication date: June 8, 2023
    Applicant: CareerAmerica, LLC
    Inventors: Benjamin Beck, Kevin O'Shea, Timothy Kuminecz
  • Patent number: 11574014
    Abstract: Methods, systems, and computer-readable media provide a real-time Q&A interface, such as an online chatbot, either standing alone or as a live agent assistant, with predicative Q&A and resource suggestions. In one embodiment, the real-time Q&A interface uses data extracted from a user inquiry to identify and display a primary response, identify suggested inquiries from a knowledgebase and provide a user-selectable suggested inquiries indicator, and identify suggested content items from related content libraries or webpages and provide user-selectable suggested content item indicators. In one embodiment, the suggested content items include related videos and links to webpages with related content.
    Type: Grant
    Filed: September 10, 2021
    Date of Patent: February 7, 2023
    Assignee: CareerAmerica LLC
    Inventors: Benjamin Beck, Kevin O'Shea, Timothy Kuminecz
  • Publication number: 20220035869
    Abstract: Methods, systems, and computer-readable media provide a real-time Q&A interface, such as an online chatbot, either standing alone or as a live agent assistant, with predicative Q&A and resource suggestions. In one embodiment, the real-time Q&A interface uses data extracted from a user inquiry to identify and display a primary response, identify suggested inquiries from a knowledgebase and provide a user-selectable suggested inquiries indicator, and identify suggested content items from related content libraries or webpages and provide user-selectable suggested content item indicators. In one embodiment, the suggested content items include related videos and links to webpages with related content.
    Type: Application
    Filed: September 10, 2021
    Publication date: February 3, 2022
    Applicant: CareerAmerica, LLC
    Inventors: Benjamin Beck, Kevin O'Shea, Timothy Kuminecz
  • Patent number: 11151195
    Abstract: Methods, systems, and computer-readable media provide a real-time Q&A interface, such as an online chatbot, either standing alone or as a live agent assistant, with predicative Q&A and resource suggestions. In one embodiment, the real-time Q&A interface uses data extracted from a user inquiry to identify and display a primary response, identify suggested inquiries from a knowledgebase and provide a user-selectable suggested inquiries indicator, and identify suggested content items from related content libraries or webpages and provide user-selectable suggested content item indicators. In one embodiment, the suggested content items include related videos and links to webpages with related content.
    Type: Grant
    Filed: May 30, 2020
    Date of Patent: October 19, 2021
    Assignee: CareerAmerica, LLC
    Inventors: Benjamin Beck, Kevin O'Shea, Timothy Kuminecz
  • Publication number: 20050121259
    Abstract: An apparatus and method for removably connecting a support structure to a tree for communication support are provided. The apparatus contains a first extension element and a second extension element that are removably coupled to the tree. A support device is removably connected to the first extension element and the second extension element. In addition, at least one electronic device for providing wireless communication is provided, wherein the at least one electronic device is removably connected to the support device. The method comprising the steps of: determining a geographic area for location of the support structure; examining and ranking selected trees within the geographic area for supporting the support structure thereon; and removably connecting the support structure to a tree within a selected geographic area having numerous high ranking trees within the geographic area for supporting the support structure thereon.
    Type: Application
    Filed: December 8, 2004
    Publication date: June 9, 2005
    Inventor: Kevin O'Shea