Abstract: A method (600) and a system (102) for processing an incoming call (104). The method can include receiving the incoming call from a communication device (106, 108) and determining whether the communication device is configured to present a visual call menu. When the communication device is configured to present the visual call menu, the visual call menu can be communicated to the communication device. The present invention also relates to a method and a communication device for establishing a call. The method can include placing a call to a call handling system from a communication device, and receiving a visual call menu from the call handling system. The visual call menu can be presented on a display (120, 122, 508) associated with the communication device.

Abstract: A housing portion (10) for a wireless communication device is provided that has the surface area on its exterior surface (14) maximized in size for receipt of graphics by being substantially free of audio channeling thereon. Instead, the audio channels are provided in the internal space of the phone as at least partially defined by the housing portion (10), and preferably along an interior surface (16) thereof. In a preferred form, a separate audio cover member (12) is attached to the interior surface (16) to form the audio channels therebetween. The audio cover member (12) can include recesses (34) and (36) for forming the internal audio channeling provided by the assembly (38) of the housing portion (10) and the audio cover member (12).