Abstract: Systems and methods for intelligently routing a member of an organization to a single point-of-contact within an optimized, secure network to address all the member's healthcare needs are described. The disclosed intelligent routing configurations transform and process, in real-time, vast amounts of member data to generate aggregated diagnoses and a member score specific to each member's household. The scores, among other things, are used to determine an identification of special needs and an appropriate advocate within the organization to route the member, and its account file containing real-time member and household level data.

Abstract: Systems and methods for intelligently routing a member of an organization to a single point-of-contact within an optimized, secure network to address all the member's healthcare needs are described. The disclosed intelligent routing configurations transform and process, in real-time, vast amounts of member data to generate aggregated diagnoses and a member score specific to each member's household. The scores, among other things, are used to determine an identification of special needs and an appropriate advocate within the organization to route the member, and its account file containing real-time member and household level data.

Abstract: Systems and methods for intelligently routing a member of an organization to a single point-of-contact within an optimized, secure network to address all the member's healthcare needs are described. The disclosed intelligent routing configurations transform and process, in real-time, vast amounts of member data to generate aggregated diagnoses and a member score specific to each member's household. The scores, among other things, are used to determine an identification of special needs and an appropriate advocate within the organization to route the member, and its account file containing real-time member and household level data.

Abstract: Systems and methods for intelligently routing a member of an organization to a single point-of-contact within an optimized, secure network to address all the member's healthcare needs are described. The disclosed intelligent routing configurations transform and process, in real-time, vast amounts of member data to generate aggregated diagnoses and a member score specific to each member's household. The scores, among other things, are used to determine an identification of special needs and an appropriate advocate within the organization to route the member, and its account file containing real-time member and household level data.

Abstract: Systems and methods for intelligently routing a member of an organization to a single point-of-contact within an optimized, secure network to address all the member's healthcare needs are described. The disclosed intelligent routing configurations transform and process, in real-time, vast amounts of member data to generate aggregated diagnoses and a member score specific to each member's household. The scores, among other things, are used to determine an identification of special needs and an appropriate advocate within the organization to route the member, and its account file containing real-time member and household level data.

Abstract: A method of updating information included in a handheld device user's contact entry included in a global address list wherein the device stores information of a first type, such as a mobile phone, SMS or MMS number or a PIN. The method includes determining whether the information of a first type has been modified from a first stored piece of information to a second stored piece of information, and generating a message including the second stored piece of information and sending the message to a computer system of the organization if it is determined that the information of a first type has been modified. The computer system stores the second stored piece of information in response to receipt of the message by the computer system for subsequent access by a requesting party. Also provided is an improved handheld electronic device having one or more routines adapted to implement the method.

Abstract: A method of updating information included in a handheld device user's contact entry included in a global address list wherein the device stores information of a first type, such as a mobile phone, SMS or MMS number or a PIN. The method includes determining whether the information of a first type has been modified from a first stored piece of information to a second stored piece of information, and generating a message including the second stored piece of information and sending the message to a computer system of the organization if it is determined that the information of a first type has been modified. The computer system stores the second stored piece of information in response to receipt of the message by the computer system for subsequent access by a requesting party. Also provided is an improved handheld electronic device having one or more routines adapted to implement the method.

Abstract: A method of updating information included in a handheld device user's contact entry included in a global address list wherein the device stores information of a first type, such as a mobile phone, SMS or MMS number or a PIN. The method includes determining whether the information of a first type has been modified from a first stored piece of information to a second stored piece of information, and generating a message including the second stored piece of information and sending the message to a computer system of the organization if it is determined that the information of a first type has been modified. The computer system stores the second stored piece of information in response to receipt of the message by the computer system for subsequent access by a requesting party. Also provided is an improved handheld electronic device having one or more routines adapted to implement the method.

Abstract: A method of updating information included in a handheld device user's contact entry included in a global address list wherein the device stores information of a first type, such as a mobile phone, SMS or MMS number or a PIN. The method includes determining whether the information of a first type has been modified from a first stored piece of information to a second stored piece of information, and generating a message including the second stored piece of information and sending the message to a computer system of the organization if it is determined that the information of a first type has been modified. The computer system stores the second stored piece of information in response to receipt of the message by the computer system for subsequent access by a requesting party. Also provided is an improved handheld electronic device having one or more routines adapted to implement the method.

Abstract: A system, method and apparatus for registering voice data with a calendar event are provided. Voice data is recorded during the calendar event with a mobile device. The voice data is associated with the calendar event using the mobile device.

Abstract: A method of updating information included in a handheld device user's contact entry included in a global address list wherein the device stores information of a first type, such as a mobile phone, SMS or MMS number or a PIN. The method includes determining whether the information of a first type has been modified from a first stored piece of information to a second stored piece of information, and generating a message including the second stored piece of information and sending the message to a computer system of the organization if it is determined that the information of a first type has been modified. The computer system stores the second stored piece of information in response to receipt of the message by the computer system for subsequent access by a requesting party. Also provided is an improved handheld electronic device having one or more routines adapted to implement the method.