Patents by Inventor Kimberly A. DeVallance

Kimberly A. DeVallance has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8775222
    Abstract: A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. For example, a preferred method and system can automatically compute from the vehicle repair data an amount of time that is likely to be needed by a repair facility to complete repairs to the disabled vehicle, which in turn can drive more accurate management of an authorization period for the rental vehicle reservation.
    Type: Grant
    Filed: April 16, 2012
    Date of Patent: July 8, 2014
    Assignee: The Crawford Group, Inc.
    Inventors: David G. Smith, Kimberly A. DeVallance, Owen R. Miller, Regina M. Miller, Jon B. Jouris, Maribeth Concannon, Shawn R. Cormier
  • Publication number: 20140095228
    Abstract: A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. For example, a preferred method and system can automatically compute from the vehicle repair data an amount of time that is likely to be needed by a repair facility to complete repairs to the disabled vehicle, which in turn can drive more accurate management of an authorization period for the rental vehicle reservation.
    Type: Application
    Filed: December 3, 2013
    Publication date: April 3, 2014
    Applicant: The Crawford Group, Inc.
    Inventors: David G. Smith, Kimberly A. DeVallance, Owen R. Miller, Regina M. Miller, Jon B. Jouris, Maribeth Concannon, Shawn R. Cormier
  • Publication number: 20120203581
    Abstract: A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. For example, a preferred method and system can automatically compute from the vehicle repair data an amount of time that is likely to be needed by a repair facility to complete repairs to the disabled vehicle, which in turn can drive more accurate management of an authorization period for the rental vehicle reservation.
    Type: Application
    Filed: April 16, 2012
    Publication date: August 9, 2012
    Applicant: The Crawford Group, Inc.
    Inventors: David G. Smith, Kimberly A. DeVallance, Owen R. Miller, Regina M. Miller, Jon B. Jouris, Maribeth Concannon, Shawn R. Cormier
  • Publication number: 20120203582
    Abstract: A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. For example, a preferred method and system can automatically compute from the vehicle repair data an amount of time that is likely to be needed by a repair facility to complete repairs to the disabled vehicle, which in turn can drive more accurate management of an authorization period for the rental vehicle reservation.
    Type: Application
    Filed: April 16, 2012
    Publication date: August 9, 2012
    Applicant: THE CRAWFORD GROUP, INC.
    Inventors: David G. Smith, Kimberly A. DeVallance, Owen R. Miller, Regina M. Miller, Jon B. Jouris, Maribeth Concannon, Shawn R. Cormier
  • Publication number: 20120197672
    Abstract: A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. A preferred method and system can also automatically schedule a callback reminder for the rental vehicle reservation based at least in part on the received vehicle repair data.
    Type: Application
    Filed: April 16, 2012
    Publication date: August 2, 2012
    Applicant: THE CRAWFORD GROUP, INC.
    Inventors: David G. Smith, Kimberly A. DeVallance, Owen R. Miller, Regina M. Miller, Jon B. Jouris, Maribeth Concannon, Shawn R. Cormier
  • Patent number: 8160906
    Abstract: A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. For example, a preferred method and system can automatically compute from the vehicle repair data an amount of time that is likely to be needed by a repair facility to complete repairs to the disabled vehicle, which in turn can drive more accurate management of an authorization period for the rental vehicle reservation. A preferred method and system can also automatically schedule a callback reminder for the rental vehicle reservation based at least in part on the received vehicle repair data. Further still, detailed audit reports regarding how reservations are managed can be generated by the preferred method and system.
    Type: Grant
    Filed: May 11, 2007
    Date of Patent: April 17, 2012
    Assignee: The Crawford Group, Inc.
    Inventors: David G. Smith, Kimberly A. DeVallance, Owen R. Miller, Regina M. Miller, Jon B. Jouris, Maribeth Concannon, Shawn R. Cormier
  • Publication number: 20080140460
    Abstract: A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. For example, a preferred method and system can automatically compute from the vehicle repair data an amount of time that is likely to be needed by a repair facility to complete repairs to the disabled vehicle, which in turn can drive more accurate management of an authorization period for the rental vehicle reservation. A preferred method and system can also automatically schedule a callback reminder for the rental vehicle reservation based at least in part on the received vehicle repair data. Further still, detailed audit reports regarding how reservations are managed can be generated by the preferred method and system.
    Type: Application
    Filed: May 11, 2007
    Publication date: June 12, 2008
    Applicant: THE CRAWFORD GROUP, INC.
    Inventors: David G. Smith, Kimberly A. DeVallance, Owen R. Miller, Regina M. Miller, Jon B. Jouris, Maribeth Concannon, Shawn R. Cormier
  • Publication number: 20080097798
    Abstract: Systems and methods are disclosed herein for creating and managing rental vehicle reservations. According to one embodiment, a system is disclosed for creating and managing a rental vehicle reservation, the system comprising: (a) a user computer, and (b) a reservation computer system that is in communication with the user computer via a network, and wherein the reservation computer system is configured to accept input from a user of the user computer over the network to create a pended rental vehicle reservation for storage and processing by the reservation computer system. The inventors herein believe that the ability of a reservation computer system to maintain such a pended status for rental vehicle reservations is particularly useful in connection with processing vouchers for replacement rental vehicles.
    Type: Application
    Filed: October 18, 2006
    Publication date: April 24, 2008
    Applicant: The Crawford Group, Inc.
    Inventors: Kimberly A. DeVallance, Mary C. Larner, Gregory D. Petersen, Craig L. Botwin