Patents by Inventor King-Hwa Lee

King-Hwa Lee has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20200344186
    Abstract: Techniques for described for invoking a chatbot in a chatbot system, in response to an event notification from a software application. The event notification can be sent to the chatbot system based on the software application determining that one or more conditions associated with an event are satisfied. In certain embodiments, the event notification contains information indicating a dialog flow state for starting a new conversation between a particular chatbot and a user. The event notification can also identify the user and/or the particular chatbot. In some instances, a prompt is output to the user requesting the user to confirm a start of the new conversation. Whether the prompt is output or not can depend on whether there is an existing conversation between the user and a chatbot in the chatbot system.
    Type: Application
    Filed: April 24, 2020
    Publication date: October 29, 2020
    Applicant: Oracle International Corporation
    Inventors: Manish Parekh, King-Hwa Lee
  • Patent number: 9495474
    Abstract: A computer implemented method and system include executing a search against both a client cache associated with a client and data sources remotely coupled to the client over a network connection. Results from the search against the client cache are rendered on a client UI. The client cache and the client UI are updated with the results from the search against the data sources.
    Type: Grant
    Filed: May 16, 2011
    Date of Patent: November 15, 2016
    Assignee: SAP SE
    Inventors: Jesse Ambrose, Michael Flexer, King-Hwa Lee, Hans Kedefors, Peter S. Lim, David Tchankotadze
  • Patent number: 8712387
    Abstract: According to some embodiments, a remote server may receive, from a first communication device associated with a first user, information about a first communication event between the first user and another party. The remote server may store the information about the first communication event. The remote server may also receive, from a second communication device associated with a second user, a request associated with the other party. Responsive to the request, the remote server may retrieve and transmit information about the first communication event to the second communication device.
    Type: Grant
    Filed: December 31, 2009
    Date of Patent: April 29, 2014
    Assignee: SAP AG
    Inventors: Hans Kedefors, King-Hwa Lee, Peter S. Lim, Kevin Nix
  • Patent number: 8606242
    Abstract: According to some embodiments, an initiating event may be detected at a mobile communication device via a context application, and responsive to that detection, information may be searched. The searched information may be related to, for example, prior communication events associated with communication applications of the mobile device. Note that the searched information could be locally stored and/or remotely stored (e.g., at a data store of a remote CRM application). At least one result of the search may then be displayed to the user.
    Type: Grant
    Filed: October 30, 2009
    Date of Patent: December 10, 2013
    Assignee: SAP AG
    Inventors: Hans Kedefors, King-Hwa Lee, Peter S. Lim, Kevin Nix
  • Patent number: 8046682
    Abstract: A method and system for integrating business application elements of an external business application into an internal business application where the integration system maps the output of external business applications to a Extensible Markup Language (“XML”) format. The XML format defines a standard format for the business application elements generated by the external business applications and provided to the internal business applications by the integration system. When developing a new internal business application, developers can work with the XML formatted elements provided by the integration system without having to learn the different formats provided by the various external business applications. The integration system is responsible for converting the data generated by the external business application to the XML format.
    Type: Grant
    Filed: November 17, 2003
    Date of Patent: October 25, 2011
    Assignee: Siebel Systems, Inc.
    Inventors: King-Hwa Lee, Nicholas J. Brown
  • Publication number: 20110219023
    Abstract: A computer implemented method and system include executing a search against both a client cache associated with a client and data sources remotely coupled to the client over a network connection. Results from the search against the client cache are rendered on a client UI. The client cache and the client UI are updated with the results from the search against the data sources.
    Type: Application
    Filed: May 16, 2011
    Publication date: September 8, 2011
    Inventors: Jesse Ambrose, Michael Flexer, King-Hwa Lee, Hans Kedefors, Peter S. Lim, David Tchankotadze
  • Publication number: 20110159854
    Abstract: According to some embodiments, a remote server may receive, from a first communication device associated with a first user, information about a first communication event between the first user and another party. The remote server may store the information about the first communication event. The remote server may also receive, from a second communication device associated with a second user, a request associated with the other party. Responsive to the request, the remote server may retrieve and transmit information about the first communication event to the second communication device.
    Type: Application
    Filed: December 31, 2009
    Publication date: June 30, 2011
    Inventors: Hans Kedefors, King-Hwa Lee, Peter S. Lim, Kevin Nix
  • Patent number: 7945683
    Abstract: A computer implemented method and system include executing a search against both a client cache associated with a client and data sources remotely coupled to the client over a network connection. Results from the search against the client cache are rendered on a client UI. The client cache and the client UI are updated with the results from the search against the data sources.
    Type: Grant
    Filed: September 4, 2008
    Date of Patent: May 17, 2011
    Assignee: SAP AG
    Inventors: Jesse Ambrose, Michael Flexer, King-Hwa Lee, Hans Kedefors, Peter S. Lim, David Tchankotadze
  • Publication number: 20110105095
    Abstract: According to some embodiments, an initiating event may be detected at a mobile communication device via a context application, and responsive to that detection, information may be searched. The searched information may be related to, for example, prior communication events associated with communication applications of the mobile device. Note that the searched information could be locally stored and/or remotely stored (e.g., at a data store of a remote CRM application). At least one result of the search may then be displayed to the user.
    Type: Application
    Filed: October 30, 2009
    Publication date: May 5, 2011
    Inventors: Hans Kedefors, King-Hwa Lee, Peter S. Lim, Kevin Nix
  • Publication number: 20070208576
    Abstract: A method and system for integrating business application elements of an external business application into an internal business application where the integration system maps the output of external business applications to a Extensible Markup Language (“XML”) format. The XML format defines a standard format for the business application elements generated by the external business applications and provided to the internal business applications by the integration system. When developing a new internal business application, developers can work with the XML formatted elements provided by the integration system without having to learn the different formats provided by the various external business applications. The integration system is responsible for converting the data generated by the external business application to the XML format.
    Type: Application
    Filed: November 17, 2003
    Publication date: September 6, 2007
    Inventors: King-Hwa Lee, Nicholas Brown
  • Patent number: 6609150
    Abstract: Client-server systems and methods for transferring data via a network, including a wireless network, between a server and one or more clients or browsers that are spatially distributed (i.e., situated at different locations). At least one local client computer provides a user interface to interact with at least one remote server computer which implements data processing in response to the local client computer. The user interface may be a browser or a thin client.
    Type: Grant
    Filed: December 21, 2001
    Date of Patent: August 19, 2003
    Assignee: Siebel Systems, Inc.
    Inventors: King-Hwa Lee, Robert Cram, Anil Mukundan
  • Publication number: 20020120719
    Abstract: Client-server systems and methods for transferring data via a network, including a wireless network, between a server and one or more clients or browsers that are spatially distributed (i.e., situated at different locations). At least one local client computer provides a user interface to interact with at least one remote server computer which implements data processing in response to the local client computer.
    Type: Application
    Filed: December 21, 2001
    Publication date: August 29, 2002
    Inventors: King-Hwa Lee, Robert Cram, Anil Mukundan
  • Patent number: 6336137
    Abstract: Client-server systems and methods for transferring data via a network, including a wireless network, between a server and one or more clients or browsers that are spatially distributed (i.e., situated at different locations). At least one local client computer provides a user interface to interact with at least one remote server computer which implements data processing in response to the local client computer. The user interface may be a browser or a thin client.
    Type: Grant
    Filed: March 31, 2000
    Date of Patent: January 1, 2002
    Assignee: Siebel Systems, Inc.
    Inventors: King-Hwa Lee, Robert Cram, Anil Mukundan