Patents by Inventor King Shing Kelvin Lui

King Shing Kelvin Lui has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Automated service solution delivery
    Patent number: 9665656
    Abstract: A group of software update uniform resource locators (URLs) that each reference software support information related to one of a group of initial logical components of a deployed software package are hosted at a software update server. The group of initial logical components represent problem reporting domains of the deployed software package. A request, initiated by a selection at a computing device of one of the software update URLs, for the software support information referenced by the selected software update URL for the one of the group of initial logical components of the software package is detected. The software support information referenced by the selected software update URL for the one of the group of initial logical components is downloaded.
    Type: Grant
    Filed: August 18, 2011
    Date of Patent: May 30, 2017
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: King Shing Kelvin Lui, Leho Nigul
  • AUTOMATED SERVICE SOLUTION DELIVERY
    Publication number: 20130047148
    Abstract: A group of software update uniform resource locators (URLs) that each reference software support information related to one of a group of initial logical components of a deployed software package are hosted at a software update server. The group of initial logical components represent problem reporting domains of the deployed software package. A request, initiated by a selection at a computing device of one of the software update URLs, for the software support information referenced by the selected software update URL for the one of the group of initial logical components of the software package is detected. The software support information referenced by the selected software update URL for the one of the group of initial logical components is downloaded.
    Type: Application
    Filed: August 18, 2011
    Publication date: February 21, 2013
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: King Shing Kelvin Lui, Leho Nigul