Abstract: Computer assistance content related to a plurality of software entities is combined into a single assistance content corpus. The corpus may be organized hierarchically. The hierarchical organization can be done using content sets that relate assistance content with associated metadata. Content sets can be related to each other in parent-child relationships. The relationship definitions can be separate from the content set definitions. Scope and bias information can be used to constrain assistance content searching over the corpus and to bias search results based on one or more state variables of the user's computer. A remote assistance server can be used to provide updated or newer assistance content to the user. When the remote assistance server is used, an assistance request from the user is supplemented with scope information.

Abstract: Computer assistance content related to a plurality of software entities is combined into a single assistance content corpus. The corpus may be organized hierarchically. The hierarchical organization can be done using content sets that relate assistance content with associated metadata. Content sets can be related to each other in parent-child relationships. The relationship definitions can be separate from the content set definitions. Scope and bias information can be used to constrain assistance content searching over the corpus and to bias search results based on one or more state variables of the user's computer. A remote assistance server can be used to provide updated or newer assistance content to the user. When the remote assistance server is used, an assistance request from the user is supplemented with scope information.

Abstract: A content author marks content semantically, rather than providing presentational indications in the content. The markings conform to a semantic schema, which define different semantic elements which may occur in the content. The resulting semantically-marked content is optionally combined with other semantically-marked content to form combined semantically-marked content. The final presentationally-marked content is transformed with a presentation transform indicating how semantic content should be displayed. The result is presentation data. The presentation data contains the content with presentational indications, including presentational markings or code references or fragments. These presentational indications indicate how content should be displayed. In this way, uniformity in presenting data authored by different content authors or at different times can be achieved.