Abstract: The technology disclosed herein enables user guidance from gaze information obtained while viewing a webpage. In a particular embodiment, a method includes, during a communication session between a first endpoint operated by a first user and a second endpoint operated by a second user, receiving gaze information indicating a location where the second user is looking relative to a webpage being presented to the second user at the second endpoint. The method further includes determining that the second user has been looking at the location for longer than a threshold amount of time. In response to determining that the second user has been looking at the location for longer than the threshold amount of time, the method includes notifying the first user about the location. Notifying the first user includes a suggestion of a resolution from a previous communication session that achieved positive results.

Abstract: The technology disclosed herein enables controlled access to portions of a communication session recording. In a particular embodiment, a method includes accessing a recording of user communications exchanged between participants over a communication session. The method further includes determining that a first participant subset of the participants is participating over the communication session during a first time and a second participant subset of the participants is participating over the communication session during a second time. A first user included the first participant subset is not included in the second participant subset. Upon receiving a request for the first user to access the recording, providing, to a first endpoint of the first user, a first portion of the recording corresponding to the first time and preventing access to a second portion of the recording corresponding to the second time.

Abstract: The technology disclosed herein enables encryption of data at rest for virtual machines using a container orchestration platform. In a particular embodiment, a method includes, in the container orchestration platform receiving a data access request from a virtual machine external to the container orchestration platform. The data access request requests that data be stored in a storage repository. After receiving the data access request, the method includes encrypting the data using a key associated with the virtual machine. After encrypting the data, the method includes storing the data in the storage repository.

Abstract: The technology disclosed herein enables controlled access to portions of a communication session recording. In a particular embodiment, a method includes accessing a recording of user communications exchanged between participants over a communication session. The method further includes determining that a first participant subset of the participants is participating over the communication session during a first time and a second participant subset of the participants is participating over the communication session during a second time. A first user included the first participant subset is not included in the second participant subset. Upon receiving a request for the first user to access the recording, providing, to a first endpoint of the first user, a first portion of the recording corresponding to the first time and preventing access to a second portion of the recording corresponding to the second time.

Abstract: Speech conveyed over a network, such as during an electronic conference may be more difficult to understand if the recipient has difficulty understanding the speech of users having a particular speech attribute. However, other recipients may have no difficulty understanding the speech. As provided herein, speech provided by a user may have phonemes comprising accents or other speech pattern that, if removed, are more readily understood by a particular user. Such alterations are provided only to the users that require it, such as by a server or a specific user's communication device, without affecting the speech concurrently presented to other users.

Abstract: The technology disclosed herein enables user guidance from gaze information obtained while viewing a webpage. In a particular embodiment, a method includes, during a communication session between a first endpoint operated by a first user and a second endpoint operated by a second user, receiving gaze information indicating a location where the second user is looking relative to a webpage being presented to the second user at the second endpoint. The method further includes determining that the second user has been looking at the location for longer than a threshold amount of time. In response to determining that the second user has been looking at the location for longer than the threshold amount of time, the method includes notifying the first user about the location. Notifying the first user includes a suggestion of a resolution from a previous communication session that achieved positive results.

Abstract: The technology disclosed herein enables user guidance from gaze information obtained during a communication session while viewing a webpage. In a particular embodiment, a method includes, during a communication session between a first endpoint operated by a first user and a second endpoint operated by a second user, receiving gaze information indicating a location where the second user is looking relative to a webpage being presented to the second user at the second endpoint. The method further includes determining that the second user has been looking at the location for longer than a threshold amount of time. In response to determining that the second user has been looking at the location for longer than the threshold amount of time, the method includes notifying the first user about the second location.