Patents by Inventor Kisan Choutapelly

Kisan Choutapelly has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Assisted service terminal
    Patent number: 10217328
    Abstract: An assisted service terminal is described. The terminal comprises a currency dispenser; and an operator computer coupled to the currency dispenser. The operator computer includes: (i) an agent arranged to communicate status information to a remote management system, and (ii) a dashboard application. The dashboard application is arranged to (a) receive status messages from the currency dispenser indicative of a fault in the currency dispenser, (b) present the received status messages to an operator, and (c) notify the agent to issue a request to create an incident on the remote management system in response to the operator indicating that the fault cannot be resolved without a visit from a service engineer.
    Type: Grant
    Filed: November 22, 2010
    Date of Patent: February 26, 2019
    Assignee: NCR Corporation
    Inventors: Fiona McDade, John Hall, Kisan Choutapelly
  • ASSISTED SERVICE TERMINAL
    Publication number: 20120023028
    Abstract: An assisted service terminal is described. The terminal comprises a currency dispenser; and an operator computer coupled to the currency dispenser. The operator computer includes: (i) an agent arranged to communicate status information to a remote management system, and (ii) a dashboard application. The dashboard application is arranged to (a) receive status messages from the currency dispenser indicative of a fault in the currency dispenser, (b) present the received status messages to an operator, and (c) notify the agent to issue a request to create an incident on the remote management system in response to the operator indicating that the fault cannot be resolved without a visit from a service engineer.
    Type: Application
    Filed: November 22, 2010
    Publication date: January 26, 2012
    Inventors: Fiona McDade, John Hall, Kisan Choutapelly