Abstract: With this invention, expert knowledge from machine manufacturers is applied quickly at any time to a machine (20) via the Internet, by providing a main computer (host 8) for the production and provision of machine-related data and/or services and a machine-side working computer (client 21), which is connected to the main computer via a data communication link (14) and by means of which (client) machine state data can be acquired in real time and transmitted to the main computer, and by means of which machine-related data and/or services generated by the main computer as a function of such machine state data can be received by means of an analysis and evaluation unit.

Abstract: Content is generated on a host system based on real-time data from a controlled process collected over the internet from a customer's client machine tool control system. The client system may request content from a host website. Instructions associated with the requested content, which may be in the form of an application to be run on the client, is delivered to the client via download over the internet. The client gathers real-time data associated with a controlled process and transmits it to the host, where content based on the data can be generated for the client and/or its owner. Data gathered by the host, and content generated on the basis of the data, may be made accessible to machine tool manufacturers. Also, data received by the host is associated with an identifier defined for each client system. A historical database for given client equipment can thereby be created.