Abstract: A non-transitory computer-readable storage medium storing a program that causes a computer to execute a process, the process includes receiving an input of load information of work for handling an inquiry or an incident in association with each of a plurality of pieces of reference information, and controlling a degree of priority of reference information to be output according to retrieval relating to the inquiry with respect to each of the plurality of reference information in accordance with the load information input relating to the reference information.

Abstract: The objective of the present invention is to provide a control device capable of suppressing trajectory misalignment due to deviation between the response delay times of a plurality of axes (a plurality of servomotors). In this control device, which issues commands to a plurality of servo drivers corresponding to a plurality of servomotors, the servo driver corresponding to a standard servomotor for which the response delay time is the greatest among the plurality of servomotors is set as a standard servo driver, and the command timing for the other servo drivers is delayed more than the command timing for the standard servo driver, by an amount equal to the difference between the response delay time of the standard servomotor and the response delay time of the servomotors corresponding to the other servo drivers.

Abstract: The objective of the present invention is to provide a control device capable of suppressing trajectory misalignment due to deviation between the response delay times of a plurality of axes (a plurality of servomotors). In this control device, which issues commands to a plurality of servo drivers corresponding to a plurality of servomotors, the servo driver corresponding to a standard servomotor for which the response delay time is the greatest among the plurality of servomotors is set as a standard servo driver, and the command timing for the other servo drivers is delayed more than the command timing for the standard servo driver, by an amount equal to the difference between the response delay time of the standard servomotor and the response delay time of the servomotors corresponding to the other servo drivers.

Abstract: When, for example, an information processing apparatus additionally assigns a license in an information processing system in which plural information processing apparatuses perform a license check, the information processing apparatus adds an additional license count to an assigned license count stored in an internal memory thereof, and transmits the additional license count to an information processing apparatus started first and an information processing apparatus started immediately after the information processing apparatus to which the license is additionally assigned. In the first started information processing apparatus, the additional license count is added to an assigned license count stored in an internal memory thereof.

Abstract: An installation control method executed by a computer, the installation control method includes: extracting installation information related to an install process of each of a plurality of software modules to be installed onto an apparatus; calculating a load with respect to the install process on the apparatus, in installing the plurality of software modules in each of a plurality execution sequence candidates of an install process in accordance with the installation information; and selecting an execution sequence that is executed by the apparatus, among the execution sequence candidates, in accordance with the load.