Abstract: Instant messaging and messaging window modification options are disclosed herein. In particular, the functionality of chat widget modification with a real time preview are discussed. In application of this disclosure, a user is enabled to configure the chat widget directly on the webpage of an application. Further, a possibility is provided to see implemented changes and location of the chat widget during modification as well as to further save any modifications in the browser memory so as to provide efficient data display. Furthermore, the disclosed invention saves the data of the final configuration of the chat widget directly in a database which may include cloud storage.

Abstract: A system and method for asynchronous communication in connection with real-time communication channels is disclosed. The system facilitates the interaction between instant communication channels in case of no chat operators being available with the possibility to continue the communication in the other channel as for example email in an asynchronous manner. It further provides that the communication thread remains untouched and that both the chat operator as well as end-user can easily continue communication in the selected channel.

Abstract: A system and method for communicating messages over a communication channel is disclosed wherein a user content that would ultimately make a user message is generated by a first user at a first application or widget and sent to a chat server for subsequent sending to a second user for viewing via the second user's application or widget. The refresh frequency of the user content between the first user and the server is at every up to 500 milliseconds while the send rate between the server and the second widget is at or after at least 500 milliseconds. Accordingly, the second user is able to preview the first user's message before the first user's message is ultimately written and manually sent to the second user by the first user. The second user is here able to preview the user content at up to 500 millisecond refresh rates, thereby giving the second user a real-time preview into what is being generated by the first user.

Abstract: The embodiment constitutes a new product of the nature of the technical disclosure coherent with communication systems as chats or other messaging channels. It constitutes a ready-to-implement solution allowing to arrange message preview during the writing process. The embodiment is created particularly to be implemented in communication systems as chats or other real-time messaging softwares. The embodiment shall adapt to any of known communicator forms as the main idea of it is to facilitate preview in the communication window.