Patents by Inventor Koon Heng Ivan TEO

Koon Heng Ivan TEO has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230334506
    Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.
    Type: Application
    Filed: June 21, 2023
    Publication date: October 19, 2023
    Applicant: Capital One Services, LLC
    Inventors: Koon Heng Ivan TEO, Volodymyr ORLOV, Yazdan SHIRVANY, Fernando SAN MARTIN JORQUERA, Francisco PEREZ LEON, Yoonseong KIM, Mohammad SHAMI
  • Patent number: 11715111
    Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.
    Type: Grant
    Filed: September 25, 2018
    Date of Patent: August 1, 2023
    Assignee: Capital One Services, LLC
    Inventors: Koon Heng Ivan Teo, Volodymyr Orlov, Yazdan Shirvany, Fernando San Martin Jorquera, Francisco Perez Leon, Yoonseong Kim, Mohammad Shami
  • Publication number: 20230004560
    Abstract: Disclosed are systems and methods for monitoring user-defined metrics. A method may include: receiving, from a user device, a metric definition usable to generate queries to obtain data for a metric to be monitored; receiving, from the user device, a monitoring configuration indicative of a manner in which a metric monitoring process associated with the metric definition is to be repeatedly performed; storing the metric definition in a metric definition database; and repeatedly performing the metric monitoring process in accordance with the monitoring configuration. The metric monitoring process may include: retrieving the metric definition from the metric definition database; generating a database query based on the metric definition, the database query including one or more executable database statements defined by the metric definition; executing the database query to obtain query result data, the query result data being data for the metric; and storing the query result data.
    Type: Application
    Filed: September 9, 2022
    Publication date: January 5, 2023
    Applicant: Capital One Services, LLC
    Inventors: Koon Heng Ivan TEO, Qingyi SUI, Mohammad SHAMI, Yoonseong KIM, Fernando SAN MARTIN JORQUERA, Francisco PEREZ LEON
  • Patent number: 11531993
    Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.
    Type: Grant
    Filed: January 21, 2019
    Date of Patent: December 20, 2022
    Assignee: Capital One Services, LLC
    Inventors: Koon Heng Ivan Teo, Volodymyr Orlov, Yazdan Shirvany, Fernando San Martin Jorquera, Francisco Perez Leon, Yoonseong Kim, Mohammad Shami
  • Publication number: 20220343348
    Abstract: A transaction information aggregation system includes raw transaction and enriched transaction databases. The raw transaction database comprises transaction information for a plurality of transactions, including for each transaction an account holder identifier and at least one transaction parameter. The enriched transaction database comprises an indexed transaction record for each of the plurality of transactions, each record including a plurality of search terms associated with each of the at least one transaction parameter.
    Type: Application
    Filed: July 12, 2022
    Publication date: October 27, 2022
    Inventors: Koon Heng Ivan TEO, Yazdan SHIRVANY, Joses NTHIGA, Mohammad SHAMI, Francisco PEREZLEON, Fernando San Martin JORQUERA
  • Patent number: 11475008
    Abstract: Disclosed are systems and methods for monitoring user-defined metrics. A method may include: receiving, from a user device, a metric definition usable to generate queries to obtain data for a metric to be monitored; receiving, from the user device, a monitoring configuration indicative of a manner in which a metric monitoring process associated with the metric definition is to be repeatedly performed; storing the metric definition in a metric definition database; and repeatedly performing the metric monitoring process in accordance with the monitoring configuration. The metric monitoring process may include: retrieving the metric definition from the metric definition database; generating a database query based on the metric definition, the database query including one or more executable database statements defined by the metric definition; executing the database query to obtain query result data, the query result data being data for the metric; and storing the query result data.
    Type: Grant
    Filed: April 28, 2020
    Date of Patent: October 18, 2022
    Assignee: Capital One Services, LLC
    Inventors: Koon Heng Ivan Teo, Qingyi Sui, Mohammad Shami, Yoonseong Kim, Fernando San Martin Jorquera, Francisco Perez Leon
  • Patent number: 11423423
    Abstract: A transaction information aggregation system includes raw transaction and enriched transaction databases. The raw transaction database comprises transaction information for a plurality of transactions, including for each transaction an account holder identifier and at least one transaction parameter. The enriched transaction database comprises an indexed transaction record for each of the plurality of transactions, each record including a plurality of search terms associated with each of the at least one transaction parameter.
    Type: Grant
    Filed: September 24, 2019
    Date of Patent: August 23, 2022
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Koon Heng Ivan Teo, Yazdan Shirvany, Joses Nthiga, Mohammad Shami, Francisco Perezleon, Fernando San Martin Jorquera
  • Publication number: 20210334274
    Abstract: Disclosed are systems and methods for monitoring user-defined metrics. A method may include: receiving, from a user device, a metric definition usable to generate queries to obtain data for a metric to be monitored; receiving, from the user device, a monitoring configuration indicative of a manner in which a metric monitoring process associated with the metric definition is to be repeatedly performed; storing the metric definition in a metric definition database; and repeatedly performing the metric monitoring process in accordance with the monitoring configuration. The metric monitoring process may include: retrieving the metric definition from the metric definition database; generating a database query based on the metric definition, the database query including one or more executable database statements defined by the metric definition; executing the database query to obtain query result data, the query result data being data for the metric; and storing the query result data.
    Type: Application
    Filed: April 28, 2020
    Publication date: October 28, 2021
    Applicant: Capital One Services, LLC
    Inventors: Koon Heng Ivan TEO, Qingyi Sui, Mohammad Shami, Yoonseong Kim, Fernando San Martin Jorquera, Francisco Perez Leon
  • Publication number: 20210090096
    Abstract: A transaction information aggregation system includes raw transaction and enriched transaction databases. The raw transaction database comprises transaction information for a plurality of transactions, including for each transaction an account holder identifier and at least one transaction parameter. The enriched transaction database comprises an indexed transaction record for each of the plurality of transactions, each record including a plurality of search terms associated with each of the at least one transaction parameter.
    Type: Application
    Filed: September 24, 2019
    Publication date: March 25, 2021
    Inventors: Koon Heng Ivan TEO, Yazdan SHIRVANY, Joses NTHIGA, Mohammad SHAMI, Francisco PEREZLEON, Fernando San Martin JORQUERA
  • Publication number: 20200110842
    Abstract: Various embodiments are generally directed to techniques to determine contextual search terms. For example, embodiments include receiving a search query including a search term, the search query to cause performance of a search within a website. Embodiments also include determining a rule comprising one or more criteria is met, the rule associated with the search term and to link the search term with a contextual search term when the one or more criteria are met, appending the contextual search term with the search term in the search query to perform the search within the website, and performing the search within the website utilizing the search query comprising the search term and the contextual search term. Finally, embodiments include returning a result to the website.
    Type: Application
    Filed: October 3, 2018
    Publication date: April 9, 2020
    Applicant: Capital One Services, LLC
    Inventors: Koon Heng Ivan TEO, Fernando SAN MARTIN JORQUERA, Mohammad SHAMI
  • Publication number: 20200097980
    Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.
    Type: Application
    Filed: September 25, 2018
    Publication date: March 26, 2020
    Applicant: Capital One Services, LLC
    Inventors: Koon Heng Ivan TEO, Volodymyr ORLOV, Yazdan SHIRVANY, Fernando SAN MARTIN JORQUERA, Francisco PEREZ LEON, Yoonseong KIM, Mohammad SHAMI
  • Publication number: 20200097981
    Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.
    Type: Application
    Filed: January 21, 2019
    Publication date: March 26, 2020
    Applicant: Capital One Services, LLC
    Inventors: Koon Heng Ivan TEO, Volodymyr ORLOV, Yazdan SHIRVANY, Fernando SAN MARTIN JORQUERA, Francisco PEREZ LEON, Yoonseong KIM, Mohammad SHAMI