Patents by Inventor Koon Heng Ivan TEO
Koon Heng Ivan TEO has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20230334506Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.Type: ApplicationFiled: June 21, 2023Publication date: October 19, 2023Applicant: Capital One Services, LLCInventors: Koon Heng Ivan TEO, Volodymyr ORLOV, Yazdan SHIRVANY, Fernando SAN MARTIN JORQUERA, Francisco PEREZ LEON, Yoonseong KIM, Mohammad SHAMI
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Patent number: 11715111Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.Type: GrantFiled: September 25, 2018Date of Patent: August 1, 2023Assignee: Capital One Services, LLCInventors: Koon Heng Ivan Teo, Volodymyr Orlov, Yazdan Shirvany, Fernando San Martin Jorquera, Francisco Perez Leon, Yoonseong Kim, Mohammad Shami
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Publication number: 20230004560Abstract: Disclosed are systems and methods for monitoring user-defined metrics. A method may include: receiving, from a user device, a metric definition usable to generate queries to obtain data for a metric to be monitored; receiving, from the user device, a monitoring configuration indicative of a manner in which a metric monitoring process associated with the metric definition is to be repeatedly performed; storing the metric definition in a metric definition database; and repeatedly performing the metric monitoring process in accordance with the monitoring configuration. The metric monitoring process may include: retrieving the metric definition from the metric definition database; generating a database query based on the metric definition, the database query including one or more executable database statements defined by the metric definition; executing the database query to obtain query result data, the query result data being data for the metric; and storing the query result data.Type: ApplicationFiled: September 9, 2022Publication date: January 5, 2023Applicant: Capital One Services, LLCInventors: Koon Heng Ivan TEO, Qingyi SUI, Mohammad SHAMI, Yoonseong KIM, Fernando SAN MARTIN JORQUERA, Francisco PEREZ LEON
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Patent number: 11531993Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.Type: GrantFiled: January 21, 2019Date of Patent: December 20, 2022Assignee: Capital One Services, LLCInventors: Koon Heng Ivan Teo, Volodymyr Orlov, Yazdan Shirvany, Fernando San Martin Jorquera, Francisco Perez Leon, Yoonseong Kim, Mohammad Shami
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Publication number: 20220343348Abstract: A transaction information aggregation system includes raw transaction and enriched transaction databases. The raw transaction database comprises transaction information for a plurality of transactions, including for each transaction an account holder identifier and at least one transaction parameter. The enriched transaction database comprises an indexed transaction record for each of the plurality of transactions, each record including a plurality of search terms associated with each of the at least one transaction parameter.Type: ApplicationFiled: July 12, 2022Publication date: October 27, 2022Inventors: Koon Heng Ivan TEO, Yazdan SHIRVANY, Joses NTHIGA, Mohammad SHAMI, Francisco PEREZLEON, Fernando San Martin JORQUERA
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Patent number: 11475008Abstract: Disclosed are systems and methods for monitoring user-defined metrics. A method may include: receiving, from a user device, a metric definition usable to generate queries to obtain data for a metric to be monitored; receiving, from the user device, a monitoring configuration indicative of a manner in which a metric monitoring process associated with the metric definition is to be repeatedly performed; storing the metric definition in a metric definition database; and repeatedly performing the metric monitoring process in accordance with the monitoring configuration. The metric monitoring process may include: retrieving the metric definition from the metric definition database; generating a database query based on the metric definition, the database query including one or more executable database statements defined by the metric definition; executing the database query to obtain query result data, the query result data being data for the metric; and storing the query result data.Type: GrantFiled: April 28, 2020Date of Patent: October 18, 2022Assignee: Capital One Services, LLCInventors: Koon Heng Ivan Teo, Qingyi Sui, Mohammad Shami, Yoonseong Kim, Fernando San Martin Jorquera, Francisco Perez Leon
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Patent number: 11423423Abstract: A transaction information aggregation system includes raw transaction and enriched transaction databases. The raw transaction database comprises transaction information for a plurality of transactions, including for each transaction an account holder identifier and at least one transaction parameter. The enriched transaction database comprises an indexed transaction record for each of the plurality of transactions, each record including a plurality of search terms associated with each of the at least one transaction parameter.Type: GrantFiled: September 24, 2019Date of Patent: August 23, 2022Assignee: CAPITAL ONE SERVICES, LLCInventors: Koon Heng Ivan Teo, Yazdan Shirvany, Joses Nthiga, Mohammad Shami, Francisco Perezleon, Fernando San Martin Jorquera
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Publication number: 20210334274Abstract: Disclosed are systems and methods for monitoring user-defined metrics. A method may include: receiving, from a user device, a metric definition usable to generate queries to obtain data for a metric to be monitored; receiving, from the user device, a monitoring configuration indicative of a manner in which a metric monitoring process associated with the metric definition is to be repeatedly performed; storing the metric definition in a metric definition database; and repeatedly performing the metric monitoring process in accordance with the monitoring configuration. The metric monitoring process may include: retrieving the metric definition from the metric definition database; generating a database query based on the metric definition, the database query including one or more executable database statements defined by the metric definition; executing the database query to obtain query result data, the query result data being data for the metric; and storing the query result data.Type: ApplicationFiled: April 28, 2020Publication date: October 28, 2021Applicant: Capital One Services, LLCInventors: Koon Heng Ivan TEO, Qingyi Sui, Mohammad Shami, Yoonseong Kim, Fernando San Martin Jorquera, Francisco Perez Leon
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Publication number: 20210090096Abstract: A transaction information aggregation system includes raw transaction and enriched transaction databases. The raw transaction database comprises transaction information for a plurality of transactions, including for each transaction an account holder identifier and at least one transaction parameter. The enriched transaction database comprises an indexed transaction record for each of the plurality of transactions, each record including a plurality of search terms associated with each of the at least one transaction parameter.Type: ApplicationFiled: September 24, 2019Publication date: March 25, 2021Inventors: Koon Heng Ivan TEO, Yazdan SHIRVANY, Joses NTHIGA, Mohammad SHAMI, Francisco PEREZLEON, Fernando San Martin JORQUERA
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Publication number: 20200110842Abstract: Various embodiments are generally directed to techniques to determine contextual search terms. For example, embodiments include receiving a search query including a search term, the search query to cause performance of a search within a website. Embodiments also include determining a rule comprising one or more criteria is met, the rule associated with the search term and to link the search term with a contextual search term when the one or more criteria are met, appending the contextual search term with the search term in the search query to perform the search within the website, and performing the search within the website utilizing the search query comprising the search term and the contextual search term. Finally, embodiments include returning a result to the website.Type: ApplicationFiled: October 3, 2018Publication date: April 9, 2020Applicant: Capital One Services, LLCInventors: Koon Heng Ivan TEO, Fernando SAN MARTIN JORQUERA, Mohammad SHAMI
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Publication number: 20200097980Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.Type: ApplicationFiled: September 25, 2018Publication date: March 26, 2020Applicant: Capital One Services, LLCInventors: Koon Heng Ivan TEO, Volodymyr ORLOV, Yazdan SHIRVANY, Fernando SAN MARTIN JORQUERA, Francisco PEREZ LEON, Yoonseong KIM, Mohammad SHAMI
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Publication number: 20200097981Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.Type: ApplicationFiled: January 21, 2019Publication date: March 26, 2020Applicant: Capital One Services, LLCInventors: Koon Heng Ivan TEO, Volodymyr ORLOV, Yazdan SHIRVANY, Fernando SAN MARTIN JORQUERA, Francisco PEREZ LEON, Yoonseong KIM, Mohammad SHAMI