Abstract: Techniques for managing a return request may be provided. For example, a user may want to return an item that the user received from an item provider via an electronic marketplace. The user can take a picture of the item and transmit the image to a computer that determines that the user would like to return the item. The computer may also determine that the item is returnable (e.g., was provided to the user within an allowable timeframe, satisfies a constraint for returning the item). The computer can initiate a return of the item. In some examples, the computer can also determine a convenient return location or the reason that the user is returning the item to the item provider.

Abstract: Methods and systems for selecting and shipping an art sample that will degrade after a pre-defined period of time are provided. A user can request an art sample while browsing for items associated with an electronic marketplace. The art sample, which can be a lower quality replica of an original art piece, may be printed utilizing a printing technique which results in the art sample degrading after a pre-defined period of time. The art sample may then be shipped to the user to aid in determining whether to purchase the original art piece by utilizing the art sample to visualize the potential purchase in the user's own viewing space.