Abstract: A system for licensing an application or feature for use on a wireless mobile device is disclosed. The wireless device is provided to a user with a licensable application or feature, but the application or feature has not been fully authorized for use. When the wireless device receives a request to use the application or feature, the device operates the requested application or feature, and generates an irrevocable license request. The license request is transmitted to a license server at a time convenient for the device. The license server generates a license certificate to the application or feature, and transmits the license certificate to the wireless mobile device. The device receives the license certificate, which is stored in local memory. The application or feature is now fully licensed for future operation on the wireless mobile device. The license server operates accounting processes to generate license reports and license accounting information.

Abstract: A system for licensing an application or feature for use on a wireless mobile device is disclosed. The wireless device is provided to a user with a licensable application or feature, but the application or feature has not been fully authorized for use. When the wireless device receives a request to use the application or feature, the device operates the requested application or feature, and generates an irrevocable license request. The license request is transmitted to a license server at a time convenient for the device. The license server generates a license certificate to the application or feature, and transmits the license certificate to the wireless mobile device. The device receives the license certificate, which is stored in local memory. The application or feature is now fully licensed for future operation on the wireless mobile device. The license server operates accounting processes to generate license reports and license accounting information.

Abstract: A system for licensing an application or feature for use on a wireless mobile device is disclosed. The wireless device is provided to a user with a licensable application or feature, but the application or feature has not been fully authorized for use. When the wireless device receives a request to use the application or feature, the device operates the requested application or feature, and generates an irrevocable license request. The license request is transmitted to a license server at a time convenient for the device. The license server generates a license certificate to the application or feature, and transmits the license certificate to the wireless mobile device. The device receives the license certificate, which is stored in local memory. The application or feature is now fully licensed for future operation on the wireless mobile device. The license server operates accounting processes to generate license reports and license accounting information.

Abstract: A system for licensing an application or feature for use on a wireless mobile device is disclosed. The wireless device is provided to a user with a licensable application or feature, but the application or feature has not been fully authorized for use. When the wireless device receives a request to use the application or feature, the device operates the requested application or feature, and generates an irrevocable license request. The license request is transmitted to a license server at a time convenient for the device. The license server generates a license certificate to the application or feature, and transmits the license certificate to the wireless mobile device. The device receives the license certificate, which is stored in local memory. The application or feature is now fully licensed for future operation on the wireless mobile device. The license server operates accounting processes to generate license reports and license accounting information.

Abstract: A system for licensing an application or feature for use on a wireless mobile device is disclosed. The wireless mobile device is provided to a user with a licensable application or feature, but the application or feature has not been fully authorized for use. When the wireless device receives a request to use the application or feature, the wireless device operates the requested application or feature, and generates an irrevocable license request. The license request is transmitted to a license server at a time convenient for the wireless device. The license server generates a license certificate to the application or feature, and transmits the license certificate to the wireless mobile device. The wireless device receives the license certificate, which is stored in local memory. Accordingly, the application or feature is now fully licensed for future operation on the wireless mobile device. The license server operates accounting processes to generate license reports and license accounting information.

Abstract: Systems and methods of conserving power in a mobile emergency communication device. After placing a telephone call, the calling device communicates information to the call recipient, for example a response center, usable to estimate the remaining talk time of the calling device. The call recipient sends instructions to the calling device to turn off, disable, or suspend certain device capabilities to conserve battery power in the calling device. For example, if it is determined that the device is not moving, a geographical location capability of the device may be turned off to conserve power. Other capabilities may also be turned off, for example a secondary radio transceiver, a display screen or other visual indicator, certain software applications executing on the device, or other capabilities.

Abstract: According to one aspect, a computer system comprises a processor, memory, and an interface to an electronic communication network. The memory holds instructions that when executed by the processor cause the computer system to maintain in electronic storage personal profiles of a number of clients of a service. At least one of the personal profiles includes identification of one or more entities authorized by the respective client to receive information about the client. The instructions further cause the system to produce a log associated with the client including information about the client. The information included in the log is filtered so that not all available information about the client is included in the log. The log is further made accessible via the electronic communication network to at least some of the one or more entities authorized by the client to receive information about the client.

Abstract: Methods and systems for detecting unintentional calls placed to a call center. In some implementations, a device with telephone capability recognizes that it is being used to place a call, and automatically collects information usable to estimate whether the call is intentional or unintentional. The device may make the estimate, or may send the collected information to the recipient of the call. When a call is estimated to be unintentional, the device may signal the user of the device, or may inform the recipient of the call that the call is suspected to be unintentional, or both. The collected information may include outputs from one or more sensors, such as an accelerometer, a microphone, a camera, or a biometric sensor. A button press initiating a call may be considered in the context of other usage of the device to estimate whether the call was intentional or unintentional.

Abstract: A user interface for a portable electronic device. In an example implementation, a first screen presents selections for launching applications executable by the portable device, the selections being presented in a plurality of horizontal screen regions, and a second screen presents selections related to stored contacts, these selections also being presented in a plurality of horizontal screen regions. Each of the first and second screens is accessible from the other by actuating a respective tab. A selection on the first screen may include an icon representing an application, and a textual description of the application, and the textual description may be prominent in relation to the icon. Actuating a selection on the second screen may access an individual contact screen that presents a chronological history of communications with the corresponding contact.

Abstract: According to one aspect, a computer system comprises a processor, memory, and an interface to an electronic communication network. The memory holds instructions that when executed by the processor cause the computer system to maintain in electronic storage personal profiles of a number of clients of a service. At least one of the personal profiles includes identification of one or more entities authorized by the respective client to receive information about the client. The instructions further cause the system to produce a log associated with the client including information about the client. The information included in the log is filtered so that not all available information about the client is included in the log. The log is further made accessible via the electronic communication network to at least some of the one or more entities authorized by the client to receive information about the client.

Abstract: Systems and methods are provided for connecting a caller to an alternate telephone number, such as 9-1-1, when a call to a private response center does not result in immediate assistance, or when it is recognized by the private response center that emergency services are needed at the caller's location. In one example, when the call to the private response center does not connect, the private response center may explicitly reject the call, causing the calling device to take action to call an emergency services telephone number, if needed. In another example, the call to the private response center may reach a customer service representative who recognizes that emergency services are needed. A signal is then sent to the calling device causing the device to call 9-1-1 directly.

Abstract: Systems and methods are provided for connecting a caller to an alternate telephone number, such as 911, when a call to a private response center does not result in immediate assistance. In one example, when the call to the private response center does not connect, the communications device used to make the call may prompt the user to indicate that the call relates to an emergency, and the communications device may call the emergency services telephone number. Failure to connect may result when the call does not connect to a receiving party, or upon failure to timely reach a customer service representative. In another example, the call to the private response center may connect, but the private response center may signal the communications device that the call will not be handled immediately. The communications device may then prompt the user to indicate whether an alternate telephone number should be called.

Abstract: A wireless modem device is configured for connection over a cellular carrier network to a second network. The device is initially in a non-activated mode in which the wireless modem device can only be connected to an authorization server of a cellular carrier network and cannot communicate outside the boundaries of an activation service for the wireless modem device. Activation is initiated by the cellular carrier network on receipt of a request from the wireless modem device to access a web resource address (URL) of the second network. The handset is connected to the carrier authorization server if the wireless modem device has not been activated, and is provided with an activation page at the authorization server. The authorization server activates the wireless modem device for wireless connection to the second network through the cellular carrier network.

Abstract: In an example method of operating a call center, personal profiles of a number of clients of a service provided by the call center are maintained in electronic storage. At least one of the personal profiles includes identification of one or more entities authorized by the respective client to act on behalf of the respective client, and a particular one of the one or more entities is assigned one or more trust level indicators specific respectively to one or more particular categories of action. An inquiry is received, inquiring whether the particular entity is authorized by a particular client to perform a proposed action on behalf of the particular client, the proposed action relating to one of the categories of action. It is then determined, based the trust level indicators and the category, whether the particular entity is authorized by the particular client to perform the proposed action.

Abstract: Systems and methods of conserving power in a mobile emergency communication device. After placing a telephone call, the calling device communicates information to the call recipient, for example a response center, usable to estimate the remaining talk time of the calling device. The call recipient sends instructions to the calling device to turn off, disable, or suspend certain device capabilities to conserve battery power in the calling device. For example, if it is determined that the device is not moving, a geographical location capability of the device may be turned off to conserve power. Other capabilities may also be turned off, for example a secondary radio transceiver, a display screen or other visual indicator, certain software applications executing on the device, or other capabilities.

Abstract: Systems and methods for providing alternate communication paths for telephone calls. Calls directed to a telephone are relayed to a second electronic communication device, which may be a second telephone, based on the physical relationship of the telephone and the second device. According to one aspect, the physical relationship is automatically detected and compared with one or more conditions. When one of the conditions is met, an incoming call directed to the telephone is relayed to the second electronic communication device. Detection of the physical relationship may include detecting whether the telephone and the second device are in close proximity, whether one or both of the telephone and the second device is moving, or other aspects of the relationship.

Abstract: Systems and methods of conserving power in a mobile emergency communication device. After placing a telephone call, the calling device communicates information to the call recipient, for example a response center, usable to estimate the remaining talk time of the calling device. The call recipient sends instructions to the calling device to turn off, disable, or suspend certain device capabilities to conserve battery power in the calling device. For example, if it is determined that the device is not moving, a geographical location capability of the device may be turned off to conserve power. Other capabilities may also be turned off, for example a secondary radio transceiver, a display screen or other visual indicator, certain software applications executing on the device, or other capabilities.

Abstract: In an example method of operating a call center, personal profiles of a number of clients of a service provided by the call center are maintained in electronic storage. At least one of the personal profiles includes identification of one or more entities authorized by the respective client to act on behalf of the respective client, and a particular one of the one or more entities is assigned one or more trust level indicators specific respectively to one or more particular categories of action. An inquiry is received, inquiring whether the particular entity is authorized by a particular client to perform a proposed action on behalf of the particular client, the proposed action relating to one of the categories of action. It is then determined, based the trust level indicators and the category, whether the particular entity is authorized by the particular client to perform the proposed action.