Abstract: A consultation appointment system utilizes a main computer connected to a system subscriber via networks for providing the system subscriber with an automated consultation appointment service. The main computer incorporates an information receiver, an institution selector, a consultation appointment manager and a consultation appointment manager. The information receiver receives personal data and test data of the system subscriber. The institution selector selects a medical institution suitable for the system subscriber based on the subscriber's personal data and test data. The consultation appointment manager makes a consultation appointment with the selected medical institution. The appointment result informer notifies the terminal of the system subscriber about the result of the consultation appointment made with the selected medical institution.

Abstract: A problem joint system is provided for sharing problems in a service. The system includes a problem data enroller which transmits a problem registration form to terminals for acquiring problem data, and a problem data organizer which organizes the acquired problem data.