Patents by Inventor Koustuv Jana
Koustuv Jana has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20220357929Abstract: A system and method for estimating software project delivery details is disclosed. The disclosed method and system accurately predicts project delivery details (e.g., person-days, effort, full-time equivalent (FTE), etc.) from input text (e.g., text describing a software project requirements) and project input parameters (e.g., variables, such as logical entities, transactions, individual/team proficiency, team level, duration of project, technology, industry domain, etc.) corresponding to a project scenario. In addition to predicting project delivery details, the disclosed system and method can provide a what-if analysis engine that allows a user to understand the possibilities of project scenarios having certain output.Type: ApplicationFiled: May 5, 2021Publication date: November 10, 2022Inventors: Koushik M. Vijayaraghavan, Priya Athreyee, Koustuv Jana, Pradeep Senapati, Kamakshi Girish, Dibyendu Chattopadhyay
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Patent number: 11295250Abstract: A device may receive group information, associated with performing application maintenance, that includes information corresponding to one or more resources, associated with performing the application maintenance, and information associated with one or more shifts of the one or more resources. The device may receive ticket information, associated with performing the application maintenance, that includes priority information associated with one or more ticket types associated with performing the application maintenance. The device may simulate, based on the group information and the ticket information, performing the application maintenance to determine a simulation result. The simulation result may include information associated with one or more predicted performance metrics associated with performing the application maintenance. The device may provide the information associated with the one or more predicted performance metrics.Type: GrantFiled: July 14, 2017Date of Patent: April 5, 2022Assignee: Accenture Global Solutions LimitedInventors: Avikar Banik, Jenice James Mukkada, Koustuv Jana, Divya Sampathkumar, Rajendra T. Prasad, Priya Athreyee
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Patent number: 11144582Abstract: A computer-implemented method and a system parse and aggregate unstructured data objects. The method includes obtaining the unstructured data objects from description fields of records in a database comprising client tickets that are created for application maintenance, transforming the obtained unstructured data objects to create transformed data objects, identifying a number of criteria attributes of the client tickets, where the number of criteria attributes are determined according to at least part of the transformed data objects, word importance, word sentiment, a user input, or client ticket priorities, or any combinations, and generating a plurality of ticket reports by aggregating the client tickets according to ranking orders of numbers of tickets for the client tickets and the identified criteria attributes.Type: GrantFiled: June 27, 2016Date of Patent: October 12, 2021Assignee: Accenture Global Services LimitedInventors: Avikar Banik, Koustuv Jana, Jenice J. Mukkada, Reshma Abhijit Gurjar, Priya Athreyee, Rajendra Prasad, Divya Sampathkumar
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Patent number: 10938678Abstract: A device may obtain ticket data relating to a set of tickets, and process the ticket data to generate a ticket analysis model that is a clustering based natural language analysis model of natural language text associated with tickets of the set of tickets. The device may classify the set of tickets using the ticket analysis model, may determine an automation plan for at least one class of ticket determined based on classifying the set of tickets, and may implement the automation plan to configure an automatic ticket resolution or ticket generation mitigation procedure for the at least one class of ticket. The device may receive a ticket after configuring the automatic ticket resolution or ticket generation mitigation procedure, may classify, using the ticket analysis model, the ticket into the at least one class of ticket, and may automatically implement a response action for the ticket based on classifying the ticket and using the automatic ticket resolution or ticket generation mitigation procedure.Type: GrantFiled: March 20, 2019Date of Patent: March 2, 2021Assignee: Accenture Global Solutions LimitedInventors: Bhaskar Ghosh, Mohan Sekhar, Rajendra T. Prasad, Luke Higgins, Koushik Vijayaraghavan, Rajesh Nagarajan, Purnima Jagannathan, Niyaz Shaffi, Balaji Venkateswaran, Syed Mohammed Yusuf, Koustuv Jana, Pradeep Senapati
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Patent number: 10831448Abstract: A device may obtain process data relating to a set of processes. The device may process the process data to generate a process analysis model. The device may classify, using the process analysis model, a particular process into a particular class of a set of classes of the process analysis model. The device may automatically assess the particular process based on the particular class, wherein a set of assessment parameters for assessing the particular process is selected based on the particular class, and wherein an assessment score is assigned to the particular process based on values for the set of assessment parameters. The device may determine, based on the assessment score and the particular class, an automation recommendation for the particular process. The device may automatically complete the particular process using a particular tool based on determining the automation recommendation.Type: GrantFiled: April 5, 2019Date of Patent: November 10, 2020Assignee: Accenture Global Solutions LimitedInventors: Rajendra T. Prasad, Bhaskar Ghosh, Mohan Sekhar, Priya Athreyee, Koustuv Jana, Koushik Vijayaraghavan, Amaresh Swain, Pradeep Senapati, Kamakshi Girish, Lakshmi Narasimhan, Somen Roy, Rajesh Nagarajan, Senthil Jeyachandran, Arulmozhi Dharmar
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Publication number: 20200073639Abstract: A device may obtain process data relating to a set of processes. The device may process the process data to generate a process analysis model. The device may classify, using the process analysis model, a particular process into a particular class of a set of classes of the process analysis model. The device may automatically assess the particular process based on the particular class, wherein a set of assessment parameters for assessing the particular process is selected based on the particular class, and wherein an assessment score is assigned to the particular process based on values for the set of assessment parameters. The device may determine, based on the assessment score and the particular class, an automation recommendation for the particular process. The device may automatically complete the particular process using a particular tool based on determining the automation recommendation.Type: ApplicationFiled: April 5, 2019Publication date: March 5, 2020Inventors: Rajendra T. PRASAD, Bhaskar GHOSH, Mohan SEKHAR, Priya ATHREYEE, Koustuv JANA, Koushik VIJAYARAGHAVAN, Amaresh SWAIN, Pradeep SENAPATI, Kamakshi GIRISH, Lakshmi NARASIMHAN, Somen ROY, Rajesh NAGARAJAN, Senthil JEYACHANDRAN, Arulmozhi DHARMAR
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Publication number: 20200065151Abstract: A device may obtain ticket data relating to a set of tickets, and process the ticket data to generate a ticket analysis model that is a clustering based natural language analysis model of natural language text associated with tickets of the set of tickets. The device may classify the set of tickets using the ticket analysis model, may determine an automation plan for at least one class of ticket determined based on classifying the set of tickets, and may implement the automation plan to configure an automatic ticket resolution or ticket generation mitigation procedure for the at least one class of ticket. The device may receive a ticket after configuring the automatic ticket resolution or ticket generation mitigation procedure, may classify, using the ticket analysis model, the ticket into the at least one class of ticket, and may automatically implement a response action for the ticket based on classifying the ticket and using the automatic ticket resolution or ticket generation mitigation procedure.Type: ApplicationFiled: March 20, 2019Publication date: February 27, 2020Inventors: Bhaskar GHOSH, Mohan SEKHAR, Rajendra T. PRASAD, Luke HIGGINS, Koushik VIJAYARAGHAVAN, Rajesh NAGARAJAN, Purnima JAGANNATHAN, Niyaz SHAFFI, Balaji VENKATESWARAN, Syed MOHAMMED YUSUF, Koustuv JANA, Pradeep SENAPATI
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Publication number: 20180018617Abstract: A device may receive group information, associated with performing application maintenance, that includes information corresponding to one or more resources, associated with performing the application maintenance, and information associated with one or more shifts of the one or more resources. The device may receive ticket information, associated with performing the application maintenance, that includes priority information associated with one or more ticket types associated with performing the application maintenance. The device may simulate, based on the group information and the ticket information, performing the application maintenance to determine a simulation result. The simulation result may include information associated with one or more predicted performance metrics associated with performing the application maintenance. The device may provide the information associated with the one or more predicted performance metrics.Type: ApplicationFiled: July 14, 2017Publication date: January 18, 2018Inventors: Avikar BANIK, Jenice JAMES MUKKADA, Koustuv JANA, Divya SAMPATHKUMAR, Rajendra T. PRASAD, Priya ATHREYEE
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Publication number: 20160378859Abstract: A computer-implemented method and a system parse and aggregate unstructured data objects. The method includes obtaining the unstructured data objects from description fields of records in a database comprising client tickets that are created for application maintenance, transforming the obtained unstructured data objects to create transformed data objects, identifying a number of criteria attributes of the client tickets, where the number of criteria attributes are determined according to at least part of the transformed data objects, word importance, word sentiment, a user input, or client ticket priorities, or any combinations, and generating a plurality of ticket reports by aggregating the client tickets according to ranking orders of numbers of tickets for the client tickets and the identified criteria attributes.Type: ApplicationFiled: June 27, 2016Publication date: December 29, 2016Inventors: Avikar Banik, Koustuv Jana, Jenice J. Mukkada, Reshma Abhijit Gurjar, Priya Athreyee, Rajendra Prasad, Divya Sampathkumar
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Patent number: 9262731Abstract: A device may receive ticket information associated with one or more service tickets. The ticket information may include a ticket category and ticket data associated with the one or more service tickets. The ticket data may be associated with the ticket category. The ticket data may describe information related to resolving the one or more service tickets. The device may identify, based on the ticket category or the ticket data, an association between the ticket category and an analysis category. The analysis category may be used to analyze the ticket information. The device may generate categorized ticket information based on the analysis category and the ticket information. The categorized ticket information may include the ticket data, and the ticket data may be associated with the analysis category. The device may provide the categorized ticket information.Type: GrantFiled: March 13, 2015Date of Patent: February 16, 2016Assignee: Accenture Global Services LimitedInventors: Vijayaraghavan Koushik, Rajendra T. Prasad, Chetan Belgur, Koustuv Jana, Priya Athreyee, Bhaskar Ghosh