Abstract: Methods and systems are disclosed for sending information in an observation platform. A determination is made, at an observation platform, that a first communication device associated with a first user is located in an environment. A determination is made, at the observation platform, that the first communication device is located in proximity to a second communication device associated with a second user. Speech information is sent to the first communication device for the first user to use in communicating with the second user.

Abstract: In a method of determining proximity of device users within an environment of an observation platform, an observation platform determines that a first communication device associated with a first user is in the environment of the observation platform. The first communication device is detected in proximity to a second communication device associated with a second user. In response to the detection, the observation platform generates proximity information for the first user and the second user.

Abstract: Methods and systems are disclosed for sending information in an observation platform. A determination is made, at an observation platform, that a first communication device associated with a first user is located in an environment. A determination is made, at the observation platform, that the first communication device is located in proximity to a second communication device associated with a second user. Speech information is sent to the first communication device for the first user to use in communicating with the second user.

Abstract: In a method of structured communications, responsive to a user interacting with an observation platform via a software application installed on a first communication device belonging to the user, a signal is received by a computer system of the observation platform. The computer system is associated with an organization. The computer system identifies credentials of the user. The computer system accesses a profile associated with the credentials the user. The profile includes a history of the user's activities associated with the organization. The computer system utilizes the profile of the user to determine a person representing the organization to place in contact with the user via the first communication device.

Abstract: Methods and systems are disclosed for sending information in an observation platform. A determination is made, at an observation platform, that a first communication device associated with a first user is located in an environment. A determination is made, at the observation platform, that the first communication device is located in proximity to a second communication device associated with a second user. Speech information is sent to the first communication device for the first user to use in communicating with the second user.

Abstract: In a method of structured communications in an observation platform, a signal is received from a first communication device. The signal is received at a second communication device that is associated with a computer system. The signal comprises a mandatory message for a third communication device, wherein the third communication device is associated with a user, and wherein the user is required to acknowledge receipt of the mandatory message. The signal is forwarded by the second communication device to the third communication device. Responsive to receipt of the signal by the third communication device, the features of the third communication device are locked such that the user has no access to the features for at least until the mandatory message has been acknowledged by the user. The second communication device receives an acknowledgement of the mandatory message from the third communication device.

Abstract: Methods and systems recommending handovers between access points. Handover data is collected at a central computer from a plurality of communication devices within a defined geographic area, wherein the handover data pertains to handovers between a plurality of access points as the plurality of communication devices roam within the defined geographic area. Patterns of handovers are determined at the central computer system between the plurality of access points for the plurality of communications devices. A roaming pattern is predicted, at the central computer system, for a first communication device currently connected to a first access point based on the determined patterns of handovers. A second access point within the defined geographic area is determined to be a candidate for the first communication device to handover to based, on the predicted roaming pattern of the first communication device.

Abstract: Methods and systems are disclosed for sending information in an observation platform. A determination is made, at an observation platform, that a first communication device associated with a first user is located in an environment. A determination is made, at the observation platform, that the first communication device is located in proximity to a second communication device associated with a second user. Speech information is sent to the first communication device for the first user to use in communicating with the second user.

Abstract: Methods and system for generating performance information are disclosed. A communication is received from a first device in an environment at a computer system wherein the communication comprises communication data and secondary data. The communication is relayed from the computer system to a second device based on the computer system interpreting the communication data and secondary data. Device performance data is collected regarding the first device based on the computer system interpreting the communication data and secondary data. Analytics are applied to the device performance data to generate summary performance indicators and metrics at the computer system. The summary performance indicators and metrics are made available.

Abstract: Methods and systems are disclosed for sending information in an observation platform. A determination is made, at an observation platform, that a first communication device associated with a first user is located in an environment. A determination is made, at the observation platform, that the first communication device is located in proximity to a second communication device associated with a second user. Speech information is sent to the first communication device for the first user to use in communicating with the second user.

Abstract: Systems and methods are disclosed for using structured communications in an observation platform with distributed traffic flow. A signal from a first mobile device is received at a second mobile device wherein the first mobile device and the second mobile devices act as a nodes in a first environment which comprises a plurality of nodes, wherein a first characteristic of the signal corresponds to an audible source and a second characteristic of the signal corresponds to information indicative of a geographic position of the first mobile device. Context information is derived, via the second mobile device, from the signal based on the first characteristic and/or the second characteristic. A third mobile device is determined, via the second mobile device, as a destination for the signal. The signal is relayed from the second mobile device to the third mobile device without relaying the signal to a central server computer system.

Abstract: Methods and systems are disclosed for sending information in an observation platform. A determination is made, at an observation platform, that a first communication device associated with a first user is located in an environment. A determination is made, at the observation platform, that the first communication device is located in proximity to a second communication device associated with a second user. Speech information is sent to the first communication device for the first user to use in communicating with the second user.

Abstract: Methods and systems are disclosed for sending information in an observation platform. A determination is made, at an observation platform, that a first communication device associated with a first user is located in an environment. A determination is made, at the observation platform, that the first communication device is located in proximity to a second communication device associated with a second user. Speech information is sent to the first communication device for the first user to use in communicating with the second user.

Abstract: Systems and methods are disclosed for using structured communications in an observation platform with distributed traffic flow. A signal from a first mobile device is received at a second mobile device wherein the first mobile device and the second mobile devices act as a nodes in a first environment which comprises a plurality of nodes, wherein a first characteristic of the signal corresponds to an audible source and a second characteristic of the signal corresponds to information indicative of a geographic position of the first mobile device. Context information is derived, via the second mobile device, from the signal based on the first characteristic and/or the second characteristic. A third mobile device is determined, via the second mobile device, as a destination for the signal. The signal is relayed from the second mobile device to the third mobile device without relaying the signal to a central server computer system.

Abstract: Methods and systems are disclosed for sending information in an observation platform. A determination is made, at an observation platform, that a first communication device associated with a first user is located in an environment. A determination is made, at the observation platform, that the first communication device is located in proximity to a second communication device associated with a second user. Speech information is sent to the first communication device for the first user to use in communicating with the second user.