Abstract: A method implemented in a retail service system to provide customer services.

Abstract: Described herein are systems and methods for providing access to a database in a multi-tenant environment, including the use of a connection pool, with support for efficient repurposing of connections. In accordance with an embodiment, a software application can request that a connection be provided, to enable access to the database. In response to receiving the request, the connection pool can first determine if a particular connection with the exact desired attributes already exists within the pool, but is borrowed at the time of the request. If such a connection exists, then the connection pool can wait a period of time for that particular connection to become available, referred to herein as a double-wait. Subsequently, if the particular connection is not made available within the double-wait time period, the connection pool resumes its usual operation, for example by repurposing other connections.

Abstract: Described herein are systems and methods for providing access to a database in a multi-tenant environment, including the use of a connection pool, with support for efficient repurposing of connections. In accordance with an embodiment, a software application can request that a connection be provided, to enable access to the database. In response to receiving the request, the connection pool can first determine if a particular connection with the exact desired attributes already exists within the pool, but is borrowed at the time of the request. If such a connection exists, then the connection pool can wait a period of time for that particular connection to become available, referred to herein as a double-wait. Subsequently, if the particular connection is not made available within the double-wait time period, the connection pool resumes its usual operation, for example by repurposing other connections.

Abstract: Described herein are systems and methods for providing access to a database in a multi-tenant environment, including the use of a connection pool, and support for dynamic relocation of tenants. In accordance with an embodiment, a software application can obtain a connection from the connection pool, on behalf of a tenant, which enables the software application or tenant to access the database. A relocation process enables a tenant which is associated with a multi-tenant or other client application, to be relocated within the database environment, for example across a plurality of container databases, with near-zero downtime to the client application, including managing the draining of existing connections, and the migrating of new connections, without requiring changes to the underlying application.