Patents by Inventor Krishnakumar Pandurangan

Krishnakumar Pandurangan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and apparatus for provisioning contact handling resources in a contact center
    Patent number: 9088659
    Abstract: A method and apparatus are provided for provisioning call handling resources in a contact handling system. The method includes the steps of identifying a call handling resource within a first contact center, copying call handling data associated with the identified contact handling resource and writing the call handling data into a contact handling structure of a second contact center.
    Type: Grant
    Filed: October 27, 2008
    Date of Patent: July 21, 2015
    Assignee: ASPECT SOFTWARE, INC.
    Inventors: Rajiv Kambli, Senthilvel Saravanan, Krishnakumar Pandurangan, Jim Miller
  • Method and system to provide message communication between different browser based applications running on a desktop
    Patent number: 7519689
    Abstract: A method and system to facilitate the communication of data and/or messages between different Internet domains include, at a first application associated with a first Internet domain, embedding data in an anchor portion of a URL string. The URL string identifies a second Internet domain that is different from the first Internet domain. This URL string is communicated to a second application associated with the second Internet domain. At the second application, the received URL string is parsed, and the relevant data extracted therefrom.
    Type: Grant
    Filed: September 10, 2003
    Date of Patent: April 14, 2009
    Inventors: Prabhuram Mohan, Krishnakumar Pandurangan
  • Method and system to provide message communication between different application clients running on a desktop
    Publication number: 20060075069
    Abstract: A method and system to facilitate the communication of data and/or messages between a browser-based application and a non browser-based application including, at the browser-based application, embedding data in an anchor portion of a URL string and invoking execution of an embedded browser component of the non browser-based application by communicating the URL string to the second application. At the non browser-based application, the received URL string is parsed and the relevant data extracted therefrom.
    Type: Application
    Filed: September 24, 2004
    Publication date: April 6, 2006
    Inventors: Prabhuram Mohan, Chathnaur Venkatesh, Krishnakumar Pandurangan
  • Method and system to provide message communication between different browser based applications running on a desktop
    Publication number: 20050055458
    Abstract: A method and system to facilitate the communication of data and/or messages between different Internet domains include, at a first application associated with a first Internet domain, embedding data in an anchor portion of a URL string. The URL string identifies a second Internet domain that is different from the first Internet domain. This URL string is communicated to a second application associated with the second Internet domain. At the second application, the received URL string is parsed, and the relevant data extracted therefrom.
    Type: Application
    Filed: September 10, 2003
    Publication date: March 10, 2005
    Inventors: Prabhuram Mohan, Krishnakumar Pandurangan