Patents by Inventor Krista Rister

Krista Rister has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240022665
    Abstract: In some implementations, a system may identify, based on an account status of an account, one or more phone numbers associated with the account. The system may determine a confidence score of each phone number, based on historical call data and one or more phone number attributes, a rank of the phone number(s) based on corresponding confidence scores, and a quality score for each phone number based on a relative comparison of confidence scores of phone numbers of at least a subset of a plurality of users. The system may determine a daily call schedule, which may include a total frequency to call the user, based on the account status, a phone number frequency to call each phone number, based on one or more conditions related to corresponding quality scores, and a call order in which to call each phone number, based on the rank of the phone number(s).
    Type: Application
    Filed: September 21, 2023
    Publication date: January 18, 2024
    Inventors: Christopher SPAHIS, Hao LIU, Sangame KRISHNAMANI, Shiju MADATHIL SAMUEL, Krista RISTER, Sunilkumar KOTHI REDDY, Ryan HENNIGAN
  • Patent number: 11825024
    Abstract: In some implementations, a system may identify, based on an account status of an account, one or more phone numbers associated with the account. The system may determine a confidence score of each phone number, based on historical call data and one or more phone number attributes, a rank of the phone number(s) based on corresponding confidence scores, and a quality score for each phone number based on a relative comparison of confidence scores of phone numbers of at least a subset of a plurality of users. The system may determine a daily call schedule, which may include a total frequency to call the user, based on the account status, a phone number frequency to call each phone number, based on one or more conditions related to corresponding quality scores, and a call order in which to call each phone number, based on the rank of the phone number(s).
    Type: Grant
    Filed: July 18, 2022
    Date of Patent: November 21, 2023
    Assignee: Capital One Services, LLC
    Inventors: Christopher Spahis, Hao Liu, Sangame Krishnamani, Shiju Madathil Samuel, Krista Rister, Sunilkumar Kothi Reddy, Ryan Hennigan
  • Publication number: 20220329972
    Abstract: In certain embodiments, initiation of a location-triggered communication with a user may be facilitated. Communication may be initiated with a user (e.g., on a mobile device) based on an occurrence of a location trigger corresponding to a destination location at which the communication is to be initiated. The occurrence of the location trigger indicates the user is likely on the way to the destination location. The occurrence may be predicted based on mobile device location-independent user location information obtained from a data stream of a real-time application. For example, an event location and an event time of an event associated with the user may be extracted from the data stream and used to predict the occurrence.
    Type: Application
    Filed: April 8, 2021
    Publication date: October 13, 2022
    Applicant: Capital One Services, LLC
    Inventors: Brian McGill, Micah Price, Krista Rister
  • Patent number: 11451932
    Abstract: In certain embodiments, initiation of a location-triggered communication with a user may be facilitated. Communication may be initiated with a user (e.g., on a mobile device) based on an occurrence of a location trigger corresponding to a destination location at which the communication is to be initiated. The occurrence of the location trigger indicates the user is likely on the way to the destination location. The occurrence may be predicted based on mobile device location-independent user location information obtained from a data stream of a real-time application. For example, an event location and an event time of an event associated with the user may be extracted from the data stream and used to predict the occurrence.
    Type: Grant
    Filed: April 8, 2021
    Date of Patent: September 20, 2022
    Assignee: Capital One Services, LLC
    Inventors: Brian McGill, Micah Price, Krista Rister