Abstract: An approach for receiving a request for dispatching to a physical site for delivery of an item is disclosed, wherein the physical site includes a personal identifier. The approach involves determining location information for the physical site wherein the location information includes address of a destination area that encompasses the physical site. The approach also involves generating a dispatch message to instruct a dispatcher to travel to the destination area according to the determined location to deliver the item. The approach further involves receiving a geo-tagged image of the physical site as verification of the physical site and the personal identifier. The approach also involves extracting textual information from the geo-tagged image, and determining that the textual information corresponds to the personal identifier.