Patents by Inventor Kristin Kocan

Kristin Kocan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10104229
    Abstract: Concepts and technologies are disclosed herein for providing and using a routing service. A processor can obtain a routing scenario associated with a customer of the routing service. The routing scenario can specify customer data to be accessed to determine a call handling decision when a call is received from a calling party, and the customer data can include information associated with the calling party. The processor can obtain a request to route a call intended for the customer. The processor can generate a query of the customer data to obtain data associated with the calling party. The customer data can be stored at a storage location associated with the customer that is remote from the routing service. The processor can analyze the customer data and the routing scenario, determine a call handling decision, and provide the call handling decision to a network to route the call.
    Type: Grant
    Filed: May 26, 2017
    Date of Patent: October 16, 2018
    Assignee: AT&T Intellectual Property I, L.P.
    Inventor: Kristin Kocan
  • Publication number: 20170264743
    Abstract: Concepts and technologies are disclosed herein for providing and using a routing service. A processor can obtain a routing scenario associated with a customer of the routing service. The routing scenario can specify customer data to be accessed to determine a call handling decision when a call is received from a calling party, and the customer data can include information associated with the calling party. The processor can obtain a request to route a call intended for the customer. The processor can generate a query of the customer data to obtain data associated with the calling party. The customer data can be stored at a storage location associated with the customer that is remote from the routing service. The processor can analyze the customer data and the routing scenario, determine a call handling decision, and provide the call handling decision to a network to route the call.
    Type: Application
    Filed: May 26, 2017
    Publication date: September 14, 2017
    Applicant: AT&T Intellectual Property I, L.P.
    Inventor: Kristin Kocan
  • Patent number: 9667779
    Abstract: Concepts and technologies are disclosed herein for providing and using a routing service. A processor can obtain a routing scenario associated with a customer of the routing service. The routing scenario can specify customer data to be accessed to determine a call handling decision when a call is received from a calling party, and the customer data can include information associated with the calling party. The processor can obtain a request to route a call intended for the customer. The processor can generate a query of the customer data to obtain data associated with the calling party. The customer data can be stored at a storage location associated with the customer that is remote from the routing service. The processor can analyze the customer data and the routing scenario, determine a call handling decision, and provide the call handling decision to a network to route the call.
    Type: Grant
    Filed: June 5, 2015
    Date of Patent: May 30, 2017
    Assignee: AT&T Intellectual Property I, L.P.
    Inventor: Kristin Kocan
  • Publication number: 20160360033
    Abstract: Concepts and technologies are disclosed herein for providing and using a routing service. A processor can obtain a routing scenario associated with a customer of the routing service. The routing scenario can specify customer data to be accessed to determine a call handling decision when a call is received from a calling party, and the customer data can include information associated with the calling party. The processor can obtain a request to route a call intended for the customer. The processor can generate a query of the customer data to obtain data associated with the calling party. The customer data can be stored at a storage location associated with the customer that is remote from the routing service. The processor can analyze the customer data and the routing scenario, determine a call handling decision, and provide the call handling decision to a network to route the call.
    Type: Application
    Filed: June 5, 2015
    Publication date: December 8, 2016
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventor: Kristin Kocan
  • Publication number: 20070201665
    Abstract: A service broker system is presented for mediating events or messages to be sent to or received from a plurality of applications to control service interaction and to provide service blending in a communications system. The service broker system includes steplet functional components that determine a desired mediation for feature interaction or service blending associated with an event or message, along with a message manager component with a dispatcher for the steplet functional components, where the message manager creates and maintains a unique message object for a received request message. A user and end point data manager component is provided to obtain user data and endpoint data and to bind attribute data to a user ID associated with a current service session, and a session context component for binding attribute data to session ID associated with the current service session.
    Type: Application
    Filed: September 20, 2005
    Publication date: August 30, 2007
    Inventors: Kristin Kocan, William Roome
  • Publication number: 20070140150
    Abstract: A method and communication network for providing a subscriber with a blend of services of the communication network delivered to the subscriber through a telephone and services delivered to the subscriber through a TV delivery system in communication with the network. Upon receipt of a message from a calling party, a service broker function may be configured to execute service package information associated with services of the TV delivery system subscription to include obtaining and delivering caller ID information of the calling party. The service broker function may be configured to alter the message request to generate a modified message request in respect to information affecting alerting of the subscriber's phone. The modified message is sent to the subscriber's phone so that, while information of the calling party is displayed on the TV delivery system, alerting of the phone is modified.
    Type: Application
    Filed: February 21, 2006
    Publication date: June 21, 2007
    Inventors: Andre Beck, Markus Hofmann, Kristin Kocan
  • Publication number: 20070140299
    Abstract: A method and communication network for providing blending of services to a subscriber of one or more services of the communication network for a phone of the subscriber and one or more services of a TV delivery system in communication with the network utilizing a server broker function. Upon receipt of a message from the calling party, the service broker function may be configured to execute service package information associated with services of the TV delivery system subscription to include obtaining and delivering caller ID information of the calling party. The service broker function may be configured to alter information in the message request to generate a modified message request that is sent to a phone of the subscriber to modify alerting of the subscriber's phone, while sending the caller ID information of the calling party to an application of the TV delivery system for display.
    Type: Application
    Filed: December 15, 2005
    Publication date: June 21, 2007
    Inventors: Markus Hofmann, Kristin Kocan
  • Publication number: 20060104431
    Abstract: The present invention provides a method for providing a simultaneous ring and check presence prior to terminating service for a plurality of called phones in a simultaneous ring set. The simultaneous ring set includes a plurality wireline or wireless units. A service broker intercepts a call invitation message generated by a calling phone and intended for the simultaneous ring set. Upon determining that the simultaneous ring set has simultaneous ring service, the service broker determines the status of each of the plurality of called phones that are members of the simultaneous ring set. The service broker sends an invitation accept message for the responding unit of the simultaneous ring set to the calling phone, thereby completing the call between the calling phone and the responding unit of the simultaneous ring set.
    Type: Application
    Filed: March 24, 2005
    Publication date: May 18, 2006
    Inventors: Richard Emery, Kristin Kocan, William Roome, Ralph Straubs, Byron Williams