Patents by Inventor Kristine Ing

Kristine Ing has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11962655
    Abstract: A method for managing a communication session includes receiving a request to perform a task. The task is divided into one or more steps. One or more user devices are identified that can be used to perform one or more of the steps. One or more communication channels are identified that are available to the one or more user devices. The communication session is permitted to switch from one or more of the user devices and communication channels to complete the one or more steps of the task while maintaining a continuity of the communication session.
    Type: Grant
    Filed: October 18, 2022
    Date of Patent: April 16, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Suzanne M. Fisi, Kristine Ing Kushner, Stephanie S. Hellman, Joel Gardner, John Chuprevich, Ayesha Hasan, Darrell L. Suen, Chris Kalaboukis
  • Patent number: 11941628
    Abstract: A method includes receiving a request to set verification settings for a payment aggregator computing system; determining an alias account number for a transaction account based on account information; transmitting a request to the payment aggregator computing system to store the alias account number instead of the account information; receiving a transaction request from the payment aggregator computing system; implementing a verification policy comprising a first sub-policy and a second sub-policy, based on the verification settings corresponding to the alias account number and a threshold transaction amount, including: determining a predetermined threshold of a monetary amount, determining a first sub-policy monetary amount, comparing the first sub-policy monetary amount to the predetermined threshold, determining that the first sub-policy monetary amount does not meet the predetermined threshold, implementing the second sub-policy, generating and transmitting an electronic message comprising a selectable
    Type: Grant
    Filed: February 27, 2023
    Date of Patent: March 26, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: David Dietrich, Iris Duncan, Bryan Kroll, Paul Ku, Kristine Ing Kushner, David G. Lamb, Darrell L. Suen
  • Patent number: 11900441
    Abstract: Systems, methods, and computer-readable storage media of protecting customer information. One method includes detecting a user device associated with a user has navigated to a page of an online store, inserting code comprising a first interactive element associated with a purchase option into the page prior to presenting the page on the user device, and receiving a pending purchase order. The method further includes transmitting a notification to a merchant system associated with the online store to reserve a good or service for a period of time, capturing, via an input circuit of the user device, user input of the user, and assigning a point value to the user input. The method further includes generating a recommendation to cancel, proceed, or modify the pending purchase order based on an evaluation of the point value, and providing, to the user device, the recommendation during the pendency of the period of time.
    Type: Grant
    Filed: March 11, 2022
    Date of Patent: February 13, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Albert Hwu, Chris Kalaboukis, Ashish B. Kurani, Kristine Ing Kushner, Nikolai Stroke, Raissa Williams, Young M. Yang
  • Publication number: 20240048552
    Abstract: A computer-implemented method includes generating a token associated with a user-level profile, receiving via a computing system a transaction message associated with a transaction where the transaction message includes a first data portion and a second data portion and where the token is part of at least one of the first data portion or the second data portion, obtaining via a network the token from the received transaction message, validating the token responsive to receiving a validation confirmation from a service provider, and transmitting an identity verification to the computing system responsive to validating the token.
    Type: Application
    Filed: October 17, 2023
    Publication date: February 8, 2024
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Ashish B. Kurani, Kristine Ing Kushner, Brian M. Pearce, Steven E. Puffer, Nikolai Stroke, Paul Vittimberga, Young M. Yang
  • Publication number: 20240020747
    Abstract: A method comprising: receiving, from an augmented reality (AR) device, visual data representing a view through a viewing area of the AR device; determining, based on the visual data, a product identifier associated with the visual data; generating recommendation data based on the product identifier, comprising: discovering an item and a timeline associated with purchasing the item; comparing a user defined budget, a price of the item, purchase data associated with a purchase of an object included in the visual data, and an account of the user to determine an affordability value, wherein the affordability value indicates whether the purchase of the object prevents the user from purchasing the item in accordance with the timeline and the budget; and generating the recommendation data based on the affordability value; and sending the recommendation data to the AR device to cause the AR device to display the recommendation data.
    Type: Application
    Filed: September 26, 2023
    Publication date: January 18, 2024
    Inventors: Waverly W. Chao, Haritha Devarajan, Thomas E. Gross, Kristine Ing Kushner, Muhammad Farukh Munir, Pamela M. Murphy
  • Patent number: 11875419
    Abstract: A system for collecting property status information from a property for a virtual appraisal receives the property status information from a plurality of devices positioned about the property, stores the property status information in a database, and assesses the property status information to create the virtual appraisal for the property.
    Type: Grant
    Filed: April 29, 2021
    Date of Patent: January 16, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Laura Marie Fontana, Yvette Hatton, Margaret S. Honeycutt, Kristine Ing Kushner, Adnan Khan, Kimberly MacInnis, Jann McCully, Darius A. Miranda, David Newman, Oleg Pravdin, John T. Wright
  • Patent number: 11861593
    Abstract: A method of updating a payment card includes receiving a payment card having an existing payment part. The method includes removing the existing payment part from the payment card and installing a new payment part with the payment card for subsequent use of the payment card.
    Type: Grant
    Filed: January 11, 2018
    Date of Patent: January 2, 2024
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Marina M. Chin, Kristine Ing Kushner, Paul Vittimberga, John Wright
  • Publication number: 20230419397
    Abstract: A computer system is described that is configured to make automated decisions to perform financial affair management on behalf of a user who is unable or unwilling to manage their financial affairs. The computer system accepts user-defined rules regarding how to manage the financial affairs of the user and, in some cases, when to assume control of the user's financial accounts. The computer system also generates computer-learned rules based on historical financial behavior patterns of the user. In certain scenarios, the computer system assumes control of the user's financial accounts and continues management and decision making responsibilities on the user's behalf based on the user-defined rules and the computer-learned rules. The computer system may assume control temporarily for an unavailable user or assume control indefinitely for an incompetent user. The computer system may alert the user prior to assuming control of the financial accounts.
    Type: Application
    Filed: June 25, 2020
    Publication date: December 28, 2023
    Inventors: Kristine Ing Kushner, John T. Wright
  • Patent number: 11803395
    Abstract: A method may include receiving a request to transfer a personal virtual assistant to a computing device, the personal virtual assistant including response preferences of a user; accessing a virtual assistant transfer protocol associated with the user; the virtual assistant transfer protocol including a sensitivity preference; applying the sensitivity preference to data associated with the personal virtual assistant to generate a virtual assistant transfer package; and transmitting the virtual assistant transfer package to the computing device.
    Type: Grant
    Filed: January 23, 2023
    Date of Patent: October 31, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Kristine Ing Kushner, John T. Wright
  • Patent number: 11803890
    Abstract: Examples described herein relate to apparatuses and methods of providing real-time notifications on affordability and advisability of purchasing goods or services using augmented reality. The method includes receiving, from AR device associated with a user, visual data representing a view through a viewing area of the AR device. The visual data comprises geolocation data indicating a geolocation of the AR device. The method includes identifying an image of an object included in the visual data. The method includes determining, based on the visual data, a product identifier associated with the object. The method includes determining an attempt by the user to purchase the object. The method includes generating, in response to determining the attempt, recommendation data based on the product identifier and an account associated with the user. The method includes sending the recommendation data to the AR device to cause the AR device to display the recommendation data to the user.
    Type: Grant
    Filed: April 11, 2018
    Date of Patent: October 31, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Waverly W. Chao, Haritha Devarajan, Thomas W. Gross, Kristine Ing Kushner, Muhammad Farukh Munir, Pamela M. Murphy
  • Patent number: 11799851
    Abstract: A computer implemented method performed by an identity verification computing system includes generating a user-level token associated with a user-level profile. The method further includes receiving a card-based transaction message associated with a card-based transaction. The card-based transaction message includes a card information portion and a point-of-sale data portion. The user-level token is inserted into at least one of the card information portion or the point-of-sale data portion. The method further includes obtaining the user-level token from the received card-based transaction message, validating the user-level token responsive to receiving a validation confirmation from a token service provider, and transmitting an identity verification to the entity computing system responsive to validating the user-level token.
    Type: Grant
    Filed: September 26, 2022
    Date of Patent: October 24, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Ashish B. Kurani, Kristine Ing Kushner, Brian M. Pearce, Steven E. Puffer, Nikolai Stroke, Paul Vittimberga, Young M. Yang
  • Patent number: 11763303
    Abstract: A method includes verifying the identity of an individual. The method further includes receiving non-financial data from the individual and generating a user-level profile. The user-level profiles include the non-financial data received from the individual. The method further includes generating a user-level token unique to the individual. The user-level token is associated with the generated user-level profile. The method also includes provisioning the user-level token to a device associated with the individual. The method further includes receiving an identity verification request comprising the user-level token, wherein the identity verification request is structured as a financial transaction card-originated message, validating the user-level token, and analyzing a context of the received user-level token to determine a relevant non-financial data element included in the non-financial information within the user-level profile.
    Type: Grant
    Filed: March 10, 2017
    Date of Patent: September 19, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Ashish B. Kurani, Kristine Ing Kushner, Brian M. Pearce, Steven E. Puffer, Nikolai Stroke, Paul Vittimberga, Young M. Yang
  • Publication number: 20230281337
    Abstract: A method includes detecting an initial vocalization by a user in an environment including a primary device and a secondary device, analyzing the initial vocalization to determine whether a future vocalization is likely to contain sensitive information based on the initial vocalization where the future vocalization is a potential future vocalization, and controlling, based on determining that the future vocalization is likely to contain sensitive information, a speaker of the primary device to output a noise canceling signal configured to prevent the secondary device from detecting the future vocalization.
    Type: Application
    Filed: May 10, 2023
    Publication date: September 7, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Richard Barge, Lila Fakhraie, Tammy C. Fleming, Chris Kalaboukis, Kristine Ing Kushner, Lane Mortensen, Karen L. Shaghoian
  • Publication number: 20230274277
    Abstract: A computing system includes an interface configured to communicate with an entity computing system associated with a merchant via a network, an identity database storing verified personal identifying information, a memory, and at least one processor configured to: determine whether an individual is associated with an existing user account; prompt the individual to create a user account; verify an identity of the individual using personal identifying information associated with the individual; receive non-financial information associated with the individual; generate a user-level profile having the non-financial information; generate a user-level token unique to the individual; transmit the user-level token to a device associated with the individual; receive an identity verification request having the user-level token; validate the user-level token; determine that the identity verification request includes contextual data; determine the non-financial information that is relevant to the contextual data; and tra
    Type: Application
    Filed: May 2, 2023
    Publication date: August 31, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Ashish B. Kurani, Kristine Ing Kushner, Brian M. Pearce, Steven E. Puffer, Nikolai Stroke, Paul Vittimberga, Young M. Yang
  • Publication number: 20230273913
    Abstract: Disclosed are approaches for computationally-efficient data promulgation among devices in a network. Structured databases may comprise standardized and immutable bytes, each byte linked to a unique data field, a mutable state element, and a mutable activation element. The state element may indicate that there has been a mutation as well as a recency of the mutation. The activation element may indicate whether data pushes and/or data pulls are enabled. The state elements are configured to automatically mutate if there is a mutation in a corresponding unique data field. Each device in the network may transmit API calls as state-element requests to other entity devices in a network. The API call includes at least one byte, without any values in corresponding data fields. State elements are promulgated among devices, without sharing the data fields themselves. An optional central system maintains a record of state elements without storing data field values.
    Type: Application
    Filed: May 1, 2023
    Publication date: August 31, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Kristine Ing Kushner, John T. Wright
  • Publication number: 20230252467
    Abstract: Systems and methods for predicting and making payments via preferred payment methods include predicting a preferred funds transfer method of a payee, generating a token based on the predicted preferred funds transfer method, providing the token to a payee device, receiving an input from the payee device indicating an agreement with the predicted preferred funds transfer method, and initiating, in response to the input, an electronic funds transfer from a source account of the payer to the payee.
    Type: Application
    Filed: April 21, 2023
    Publication date: August 10, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Millicent Calinog, Patricia Chouanard-Mcadam, Chris Kalaboukis, Kristine Ing Kushner, Muhammad Farukh Munir, Raissa Williams
  • Publication number: 20230230086
    Abstract: A user device includes a display, a camera, and an application. The application is structured to: receive first image data of a first user from a first input of the camera; receive second image data of a second user from a second input of the camera; receive a payment amount of a bill; detect a location of the first user; determine a recommended division of the payment amount of the bill based on the first user, the second user, and the location; receive a first value of the payment amount owed by the first user and a second value of the payment amount owed by the second user; and initiate a transfer of funds from a first user account associated with the first user based on the first value and from a second user account associated with the second user based on the second value.
    Type: Application
    Filed: March 20, 2023
    Publication date: July 20, 2023
    Applicant: Wells Fargo Bank, N.A.
    Inventors: Chris Kalaboukis, Kristine Ing Kushner, Muhammad Farukh Munir
  • Patent number: 11669511
    Abstract: Disclosed are approaches for computationally-efficient data promulgation among devices in a network. Structured databases may comprise standardized and immutable bytes, each byte linked to a unique data field, a mutable state element, and a mutable activation element. The state element may indicate that there has been a mutation as well as a recency of the mutation. The activation element may indicate whether data pushes and/or data pulls are enabled. The state elements are configured to automatically mutate if there is a mutation in a corresponding unique data field. Each device in the network may transmit API calls as state-element requests to other entity devices in a network. The API call includes at least one byte, without any values in corresponding data fields. State elements are promulgated among devices, without sharing the data fields themselves. An optional central system maintains a record of state elements without storing data field values.
    Type: Grant
    Filed: December 28, 2021
    Date of Patent: June 6, 2023
    Assignee: WELLS FARGO BANK, N.A.
    Inventors: Kristine Ing Kushner, John T. Wright
  • Patent number: 11657178
    Abstract: Systems and methods for interrupting disclosure of sensitive information are described. Sensitive information data associated with a user is maintained. A primary device detects commencement of a voice input to a secondary device. As the voice input is detected by the primary device, the voice input is analyzed to determine the content of the voice input. The content is compared to the sensitive information data to determine whether the voice input contains sensitive information. When the primary device determines the voice input contains sensitive information, a speaker of the primary device is controlled to generate a noise canceling signal which interrupts receipt of further sensitive information by the secondary device.
    Type: Grant
    Filed: February 15, 2021
    Date of Patent: May 23, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Richard Barge, Lila Fakhraie, Tammy C. Fleming, Chris Kalaboukis, Kristine Ing Kushner, Lane Mortensen, Karen L. Shahoian
  • Patent number: 11636475
    Abstract: Systems and methods for predicting and making payments via preferred payment methods include determining an amount that a payer owes a payee, predicting a preferred funds transfer method of the payee, providing a notification to a payee device associated with the payee, receiving a user input from the payee device indicating an agreement with the preferred funds transfer method, and initiating, in response to the user input, a funds transfer from a source account of the payer to the payee. Predicting a preferred funds transfer method of the payee can include performing data analytics on at least one data source associated with the payee, such as a smart digital wallet, a social network account, a smart appliance, a financial account, a financial transaction, a shopping list, and a geographic location, etc. In some embodiments, predicting a preferred funds transfer method of the payee includes rerouting the payment to downstream payees.
    Type: Grant
    Filed: October 1, 2018
    Date of Patent: April 25, 2023
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Millicent Calinog, Patricia Chouanard-McAdam, Chris Kalaboukis, Kristine Ing Kushner, Muhammad Farukh Munir, Raissa Williams