Abstract: Aspects of the technology described herein relate generally to a platform that enables the deployment of autonomous bots that identify and deliver relevant content in real-time based on received information. These bots may be designed to proactively provide relevant content without any explicit trigger from a user. For example, a bot may analyze speech and/or text in a primary communication channel (e.g., a telephone, email, webchat, or videophone) and proactively provide content relevant to the speech and/or text in one or more secondary communication channels (e.g., displayed on a computer screen, a mobile device screen, and/or a pair of smart glasses).

Abstract: Message publish/subscribe systems are required to process high message volumes with reduced latency and performance bottlenecks. The end-to-end middleware architecture proposed by the present invention is designed for high-volume, low-latency messaging by, among other things, reducing intermediary hops with neighbor-based routing, introducing efficient native-to-external and external-to-native protocol conversions, monitoring system performance, including latency, in real time, employing topic-based and channel-based message communications, and dynamically optimizing system interconnect configurations and message transmission protocols.

Abstract: Message publish/subscribe systems are required to process high message volumes with reduced latency and performance bottlenecks. The end-to-end middleware architecture proposed by the present invention is designed for high-volume, low-latency messaging by, among other things, reducing intermediary hops with neighbor-based routing, introducing efficient native-to-external and external-to-native protocol conversions, monitoring system performance, including latency, in real time, employing topic-based and channel-based message communications, and dynamically optimizing system interconnect configurations and message transmission protocols.

Abstract: Message publish/subscribe systems are required to process high message volumes with reduced latency and performance bottlenecks. The end-to-end middleware architecture proposed by the present invention is designed for high-volume, low-latency messaging by, among other things, reducing intermediary hops with neighbor-based routing, introducing efficient native-to-external and external-to-native protocol conversions, monitoring system performance, including latency, in real time, employing topic-based and channel-based message communications, and dynamically optimizing system interconnect configurations and message transmission protocols.

Abstract: Message publish/subscribe systems are required to process high message volumes with reduced latency and performance bottlenecks. The end-to-end middleware architecture proposed by the present invention is designed for high-volume, low-latency messaging by, among other things, reducing intermediary hops with neighbor-based routing, introducing efficient native-to-external and external-to-native protocol conversions, monitoring system performance, including latency, in real time, employing topic-based and channel-based message communications, and dynamically optimizing system interconnect configurations and message transmission protocols.

Abstract: Message publish/subscribe systems are required to process high message volumes with reduced latency and performance bottlenecks. The intelligent messaging application programming interface (API) introduced by the present invention is designed for high-volume, low-latency messaging. The API is part of a publish/subscribe middleware system. With the API, this system operates to, among other things, monitor system performance, including latency, in real time, employ topic-based and channel-based message communications, and dynamically optimize system interconnect configurations and message transmission protocols.

Abstract: Message publish/subscribe systems are required to process high message volumes with reduced latency and performance bottlenecks. The hardware-based messaging appliance proposed by the present invention is designed for high-volume, low-latency messaging. The hardware-based messaging appliance is part of a publish/subscribe middleware system. With the hardware-based messaging appliances, this system operates to, among other things, reduce intermediary hops with neighbor-based routing, introduce efficient native-to-external and external-to-native protocol conversions, monitor system performance, including latency, in real time, employ topic-based and channel-based message communications, and dynamically optimize system interconnect configurations and message transmission protocols.

Abstract: Message publish/subscribe systems are required to process high message volumes with reduced latency and performance bottlenecks. The end-to-end middleware architecture proposed by the present invention is designed for high-volume, low-latency messaging by, among other things, reducing intermediary hops with neighbor-based routing, introducing efficient native-to-external and external-to-native protocol conversions, monitoring system performance, including latency, in real time, employing topic-based and channel-based message communications, and dynamically optimizing system interconnect configurations and message transmission protocols.

Abstract: Message publish/subscribe systems are required to process high message volumes with reduced latency and performance bottlenecks. The end-to-end middleware architecture proposed by the present invention is designed for high-volume, low-latency messaging and with guaranteed delivery quality of service through data caching that uses a caching engine (CE) with storage and storage services. In a messaging, a messaging appliance (MA) receives and routes messages, but it first records all or a subset of the routed messages by sending a copy to the CE. Then, for a predetermined period of time, recorded messages are available for retransmission upon request by any component in the messaging system, thereby providing guaranteed-connected and guaranteed-disconnected delivery quality of service as well as partial data publication service.

Abstract: Message publish/subscribe systems are required to process high message volumes with reduced latency and performance bottlenecks. The end-to-end middleware architecture proposed by the present invention is designed for high volume, low-latency messaging by providing, among other things, a central, single point provisioning and management for configuration, provisioning and monitoring system performance. This functionality complements the reduction of intermediary hops through neighbour-based routing and dynamic, real time, optimizing of system interconnect configurations and message transmission protocols.

Abstract: An improved system that enables interactive networks to be configured and delivered to HTML enabled email systems providing common access to applications and data between two or more parties. The system also provides the capability to link interactive components within the email that, upon execution, dynamically affect the content of the email. The system permits the construction and delivery of dynamic network content enabling email to serve as an ad-hoc, impromptu intranet or extranet. The system internally manages the identification of each node of the email network and creates and tracks security authorization and entitlements ensuring that only authenticated recipients see authorized information. The system combines robust networking capability with two-way interactivity, creating efficiencies for the purposes of information sharing, collaboration, customer relationship management, and online marketing.