Abstract: This disclosure relates generally to call monitoring techniques, and more particularly to method and system for identifying faulty communication calls. In one embodiment, a method comprises generating communication call record information for a communication call upon determining release of the communication call on a signaling plane. The method further comprises receiving a notification that media plane resources are still active after release of the communication call on the signaling plane. The method further comprises requesting for and receiving media activity of the communication call on the media plane in response to active media plane resources. The method further comprises identifying the faulty communication call based on the communication call record information and the media activity of the communication call.

Abstract: This disclosure relates generally to fax communication and more particularly to methods and systems for increasing quality and reliability of fax communications. In one embodiment, a method of communicating fax in a communication network is provided. The method includes diagnosing in real-time, by at least one network device, network parameters, availability of network resources, and technical capabilities of network devices involved in communicating fax; modifying dynamically, by the at least one network device, a fax mode to one of a set of pre-set fax modes based on result of the diagnosing the network parameters, availability of the network resources, and the technical capabilities of the network devices, wherein each of the set of pre-set fax modes corresponds to a quality of fax communication; and iteratively adapting, by the at least one network device, dynamic modification of the fax mode, based on historic fax mode modification and historic diagnosis data.

Abstract: This disclosure relates generally to fax communication and more particularly to methods and systems for increasing quality and reliability of fax communications. In one embodiment, a method of communicating fax in a communication network is provided. The method includes diagnosing in real-time, by at least one network device, network parameters, availability of network resources, and technical capabilities of network devices involved in communicating fax; modifying dynamically, by the at least one network device, a fax mode to one of a set of pre-set fax modes based on result of the diagnosing the network parameters, availability of the network resources, and the technical capabilities of the network devices, wherein each of the set of pre-set fax modes corresponds to a quality of fax communication; and iteratively adapting, by the at least one network device, dynamic modification of the fax mode, based on historic fax mode modification and historic diagnosis data.

Abstract: This disclosure relates generally to call monitoring techniques, and more particularly to method and system for identifying faulty communication calls. In one embodiment, a method comprises generating communication call record information for a communication call upon determining release of the communication call on a signaling plane. The method further comprises receiving a notification that media plane resources are still active after release of the communication call on the signaling plane. The method further comprises requesting for and receiving media activity of the communication call on the media plane in response to active media plane resources. The method further comprises identifying the faulty communication call based on the communication call record information and the media activity of the communication call.

Abstract: Embodiments of the present disclosure disclose a method and a device for improving lawful interception of a call is provided. The method comprises monitoring a telecommunication call of a lawful interception target subscriber. Then, the method comprises detecting a call-release trigger associated with the telecommunication call. Further, the method comprises initiating a media plane audit of the telecommunication call to determine whether the call-release trigger is a false release trigger. The media plane audit determines whether media plane resources for the telecommunication call is released in response to the call-release trigger. Additionally, the method includes performing at least one call handling action in response to determining a false release trigger.