Patents by Inventor Kurt A. Helfrich

Kurt A. Helfrich has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Data collection for assistance in an industrial automation environment
    Patent number: 10809681
    Abstract: Techniques to facilitate assistance to a user of an industrial application associated with an industrial automation environment are disclosed herein. In at least one implementation, a graphical user interface (GUI) associated with the industrial application is displayed on a display system of a computing system. The computing system collect contextual information comprising data associated with the industrial application. A help session is initiated with an assisting entity from within the industrial application, and the contextual information is transferred for delivery to the assisting entity.
    Type: Grant
    Filed: July 23, 2018
    Date of Patent: October 20, 2020
    Assignee: Rockwell Automation Technologies, Inc.
    Inventors: Matthew R. Ericsson, Ashish Anand, Joseph A. Harkulich, Kurt A. Helfrich
  • DATA COLLECTION FOR ASSISTANCE IN AN INDUSTRIAL AUTOMATION ENVIRONMENT
    Publication number: 20190137958
    Abstract: Techniques to facilitate assistance to a user of an industrial application associated with an industrial automation environment are disclosed herein. In at least one implementation, a graphical user interface (GUI) associated with the industrial application is displayed on a display system of a computing system. The computing system collect contextual information comprising data associated with the industrial application. A help session is initiated with an assisting entity from within the industrial application, and the contextual information is transferred for delivery to the assisting entity.
    Type: Application
    Filed: July 23, 2018
    Publication date: May 9, 2019
    Inventors: Matthew R. Ericsson, Ashish Anand, Joseph A. Harkulich, Kurt A. Helfrich
  • Data collection for assistance in an industrial automation environment
    Patent number: 10031495
    Abstract: Techniques to facilitate assistance to a user of an industrial application associated with an industrial automation environment are disclosed herein. In at least one implementation, a graphical user interface (GUI) associated with the industrial application is displayed on a display system of a computing system. The computing system collect contextual information comprising data associated with the industrial application. A help session is initiated with an assisting entity from within the industrial application, and the contextual information is transferred for delivery to the assisting entity.
    Type: Grant
    Filed: May 29, 2015
    Date of Patent: July 24, 2018
    Assignee: Rockwell Automation Technologies, Inc.
    Inventors: Matthew R. Ericsson, Ashish Anand, Joseph Harkulich, Kurt A. Helfrich
  • DATA COLLECTION FOR ASSISTANCE IN AN INDUSTRIAL AUTOMATION ENVIRONMENT
    Publication number: 20160349720
    Abstract: Techniques to facilitate assistance to a user of an industrial application associated with an industrial automation environment are disclosed herein. In at least one implementation, a graphical user interface (GUI) associated with the industrial application is displayed on a display system of a computing system. The computing system collect contextual information comprising data associated with the industrial application. A help session is initiated with an assisting entity from within the industrial application, and the contextual information is transferred for delivery to the assisting entity.
    Type: Application
    Filed: May 29, 2015
    Publication date: December 1, 2016
    Inventors: Matthew R. Ericsson, Ashish Anand, Joseph Harkulich, Kurt A. Helfrich