Abstract: Aspects of the present invention include a method, system and computer program product determining and scoring customer adoption levels of platform technologies. The method includes a processor accounting for each one of customer platform technology categories; determining one or more formulas to score and rank customer platform adoption levels; acquiring the relative platform technologies customer adoption levels data; determining a customer platform adoption score for each one of the customer platform technology categories; and determining a customer platform adoption ranking for each one of the customer platform technology categories.

Abstract: Aspects of the present invention include a method, system and computer program product for using customer workload profiling and analytics to better understand customer workload execution. The method includes a processor collecting data relating to a customer workload for a particular customer from among a plurality of customers; determining one or more relationships between the customer data, activity, and work units; collecting from the particular customer multiple sets of data relating to the work unit distribution based on customer execution data; responding to one or more changes in one or more activities in the work unit distribution; determining, by the processor, to view the one or more activities in the work unit distribution; and displaying for viewing the one or more activities in the work unit distribution.

Abstract: Aspects of the present invention include a method, system and computer program product for more accurately porting a customer or test workload. The method includes a processor acquiring relative customer or test workload and environment data for determining portability feasibility; determining workload and environment portability scores and rankings; comparing a current workload and environment to previously ported workloads and workload port analyses; determining which workload components may be ported; determining actual workload portability feasibility; generating one or more agile workload portability data reports that indicate which workload components are candidates for agile porting; and determining to not provide for viewing a summary of the actual workload portability feasibility or the one or more agile workload portability data reports.

Abstract: Aspects of the present invention include a method, system and computer program product. The method includes a processor collecting data relating to a specific customer, the data relating to testing of at least one discipline of a specific customer; collecting data relating to the specific customer, the data being segmented by one or more functional areas or focal areas; collecting data relating to the specific customer, the data being segmented by an industry to which the specific customer belongs; collecting data relating to the specific customer, the data being segmented by geography, country and/or culture to which the specific customer belongs; determining that one or more additional issues exist relating to the data relating to the specific customer, and collecting data relating to the one or more additional issues; and creating a customer profiling environment and workload data questionnaire profiled to the specific customer.

Abstract: Aspects of the present invention include a method, system and computer program product. The method includes a processor determining characteristics of one or more customer workloads to be incorporated into a customer-like test workload; determining one or more data points for environment and workload comparisons; collecting customer environment, workload, capacity and performance empirical data; developing a test workload; conducting historical and run-time workload profiling of the one or more customer workloads and the developed test workload; and determining that the developed test workload meets one or more customer workload attainment goals.

Abstract: Aspects of the present invention include a method, system and computer program product. The method includes a processor determining one or more functional areas of focus for a profiling effort for the specific customer; determining one or more general functional areas of interest to the business entity and to a general set of customers; determining which environments and workloads of the specific customer to focus on in the profiling effort; determining data collection components of a platform for baseline environment and workload information for use in a data collection request for the specific customer; specifying any command and configuration data for the platform; specifying a baseline environment and workload data collection duration; and generating a data collection request for the specific customer that includes the baseline environment and workload data collection duration and time frames and the command and configuration data for the platform.

Abstract: Aspects of the present invention include a method, system and computer program product for determining, scoring and reporting the portability of customer and test environments and workloads. The method includes a processor performing an accounting of factors related to portability of a plurality of environments and workloads; determining one or more formulas to use for determining an overall score and ranking for each one of the plurality of environments and workloads; collecting relative environment and workload data; determining a portability score for each one of the plurality of environments and workloads; and determining a portability ranking for each one of the plurality of environments and workloads.

Abstract: Aspects of the present invention include a method, system and computer program product. The method includes a processor performing an accounting of available test resources within one or more organizations; storing data relating to the accounting of available test resources; storing data relating to one or more test resource goals; determining to maintain the data relating to the accounting of available test resources; determining to analyze the data relating to the accounting of available test resources; analyzing the data relating to the accounting of available test resources with respect to the data relating to one or more test resource goals; and determining from the analyzing, by the processor, the data relating to the accounting of available test resources with respect to the data relating to one or more test resource goals that the available test resources within one or more organizations are either optimal or non-optimal.

Abstract: Aspects of the present invention include a method, system and computer program product determining, scoring and reporting the complexity of customer and test environments and workloads. The method includes a processor performing an accounting of factors related to complexity of a plurality of environments and workloads; determining one or more formulas to use for determining an overall score and ranking for each one of the plurality of environments and workloads; collecting relative environment and workload data; determining a complexity score for each one of the plurality of environments and workloads; and determining a complexity ranking for each one of the plurality of environments and workloads.

Abstract: Aspects of the present invention include a method, system and computer program product for comparing customer test environments and workloads to customer production environments and workloads and for using any differences to make changes to the customer test resources to better match customer production goals. The method includes a processor setting one or more characteristics related to customer production; collecting customer production data; modeling a customer test workload in relation to a corresponding customer production workload; collecting customer test data; comparing the customer test data to the customer production data; determining that at least one difference exists between the customer test data and the customer production data; and determining from the at least one difference between the customer test data and the customer production data, one or more ineffective customer test resources and updating the one or more ineffective customer test resources.

Abstract: Aspects of the present invention include a method, system and computer program product. The method includes a processor performing an accounting of available test resources within one or more organizations; storing data relating to the accounting of available test resources; storing data relating to one or more test resource goals; determining to maintain the data relating to the accounting of available test resources; determining to analyze the data relating to the accounting of available test resources; analyzing the data relating to the accounting of available test resources with respect to the data relating to one or more test resource goals; and determining from the analyzing, by the processor, the data relating to the accounting of available test resources with respect to the data relating to one or more test resource goals that the available test resources within one or more organizations are either optimal or non-optimal.

Abstract: Aspects of the present invention include a method, system and computer program product for understanding, ranking, scoring and visualizing customer implementation of best practices. The method includes the processor performing an accounting of metrics relating to best practices implementation categories; determining one or more formulas that assign a score to each of the metrics relating to best practices implementation categories; acquiring relative customer best practices data; determining a score for each one of the best practices implementation categories; and determining a ranking for each one of the best practices implementation categories in relation to the acquired relative customer best practices data.

Abstract: Aspects of the present invention include a method, system and computer program product. The method includes a processor identifying a plurality of workload characteristics by customer geography, country and/or culture; identifying one or more workload characteristics within a customer geography, country and/or culture; creating a test workload execution model; determining that a peak customer test coverage is beneficial to at least one customer in other customer geographies, countries and/or cultures; and reducing, by the processor, a number of test resources allocated to at least one customer in other customer geographies, countries and/or cultures.

Abstract: Aspects of the present invention include a method, system and computer program product. The method includes a processor identifying a plurality of workload characteristics by customer industry; identifying one or more workload characteristics within a customer industry; creating a test workload execution model; determining that a peak customer test coverage is beneficial to at least one customer in other customer industries; and reducing, by the processor, a number of test resources allocated to at least one customer in other customer industries.

Abstract: Aspects of the present invention include a method, system and computer program product. The method includes a processor identifying a plurality of workload characteristics by customer industry; identifying one or more workload characteristics within a customer industry; creating a test workload execution model; determining that a peak customer test coverage is beneficial to at least one customer in other customer industries; and reducing, by the processor, a number of test resources allocated to at least one customer in other customer industries.

Abstract: Aspects of the present invention include a method, system and computer program product. The method includes a processor setting one or more characteristics related to customer production; collecting customer production data; modeling a customer disaster recovery workload in relation to a corresponding customer production workload; collecting customer disaster recovery data; comparing the customer disaster recovery data to the customer production data; determining that at least one difference exists between the customer disaster recovery data and the customer production data; and determining from the at least one difference between the customer disaster recovery data and the customer production data, one or more ineffective customer disaster recovery resources and updating the one or more ineffective customer disaster recovery resources.

Abstract: Aspects of the present invention include a method, system and computer program product. The method includes a processor determining one or more customer workload and environment features by one or more of geography, country or culture; determining one or more customer workload and environment features by industry; determining that at least one of the one or more customer workload and environment features by one or more of geography, country, culture or industry is beneficial to one or more other customers; and determining that at least one of the one or more customer workload and environment features by one or more of geography, country, culture or industry is beneficial to best practices.

Abstract: Aspects of the present invention include a method, system and computer program product determining, scoring and reporting the complexity of customer and test environments and workloads. The method includes a processor performing an accounting of factors related to complexity of a plurality of environments and workloads; determining one or more formulas to use for determining an overall score and ranking for each one of the plurality of environments and workloads; collecting relative environment and workload data; determining a complexity score for each one of the plurality of environments and workloads; and determining a complexity ranking for each one of the plurality of environments and workloads.

Abstract: Aspects of the present invention include a method, system and computer program product. The method includes a processor setting one or more best practices attainment goals for each one of one or more customers of a business entity; collecting actual best practices attainment values achieved by each one of the one or more customers of a business entity; comparing each one of the actual best practices attainment values to the corresponding one of the one or more best practices attainment goals for each one of one or more customers of a business entity; determining that each one of the actual best practices attainment values at least meets or does not at least meet the corresponding one of the one or more best practices attainment goals for each one of one or more customers of a business entity, and maintaining corresponding best practices resource allocations or reallocating corresponding best practices resources.

Abstract: Aspects of the present invention include a method, system and computer program product. The method includes a processor setting one or more characteristics related to customer production; collecting customer production data; modeling a customer disaster recovery workload in relation to a corresponding customer production workload; collecting customer disaster recovery data; comparing the customer disaster recovery data to the customer production data; determining that at least one difference exists between the customer disaster recovery data and the customer production data; and determining from the at least one difference between the customer disaster recovery data and the customer production data, one or more ineffective customer disaster recovery resources and updating the one or more ineffective customer disaster recovery resources.