Abstract: Techniques for adapting workflows based on commonality with others are provided. It is detected that a workflow server connected to a network is being configured via a user interface to create a workflow. The workflow includes detecting a trigger via a sensor in the network and causing an action to execute at a device in the network in response to the trigger. The workflow being created is compared to a previously created workflow to generate a score that indicates a degree of similarity between the workflow being created and the previously created workflow. Upon verifying that the score satisfies a predefined condition, at least one feature of the previously created workflow that is not currently included in the workflow being created is selected. The user interface is signaled to display an indication to propose that the feature be included in the workflow being created.

Abstract: A device, system, and method for sharing information of a selected media modality via communication devices is provided. A device determines a type of a community member associated with an incident, the incident further associated with a first responder. The device determines a plurality of media modalities of information associated with the incident. The device selects, from the plurality of media modalities of the information, a media modality of the information based on the type of the community member. The device causes sharing of the media modality of the information with the community member via one or more of a first responder communication device, associated with the first responder, and a community member communication device, associated with the community member.

Abstract: Techniques for prioritization of media related to an incident are provided. Confirmed incident related media may be retrieved, the confirmed incident related media having been confirmed as being associated with the incident. Artifacts of interest may be identified in the confirmed incident related media. Presence of the artifacts of interest in a plurality of received media may be determined. The plurality of received media may be prioritized based on the presence of the artifacts of interest.

Abstract: Techniques for adapting workflows based on commonality with others are provided. It is detected that a workflow server connected to a network is being configured via a user interface to create a workflow. The workflow includes detecting a trigger via a sensor in the network and causing an action to execute at a device in the network in response to the trigger. The workflow being created is compared to a previously created workflow to generate a score that indicates a degree of similarity between the workflow being created and the previously created workflow. Upon verifying that the score satisfies a predefined condition, at least one feature of the previously created workflow that is not currently included in the workflow being created is selected. The user interface is signaled to display an indication to propose that the feature be included in the workflow being created.

Abstract: Techniques for adapting workflows based on time to respond are provided. An electronic indication that a trigger has been detected by a sensor is received. The workflow server is configured to execute an action in a workflow in response to the trigger. An alert is sent to a device associated with a user to request a response from the user. Reception of the response is the action in the workflow. The response from the user is received. It is detected that a current response time for the trigger exceeds a threshold response time. A pattern that indicates response times for triggers of the trigger type recurrently exceed the threshold response time is detected. A proposed modification to the workflow or to a standard operating procedure (SOP) of an entity is generated. An electronic message is sent to a system administrator that recommends implementing the proposed modification.

Abstract: A device, system, and method for sharing information of a selected media modality via communication devices is provided. A device determines a type of a community member associated with an incident, the incident further associated with a first responder. The device determines a plurality of media modalities of information associated with the incident. The device selects, from the plurality of media modalities of the information, a media modality of the information based on the type of the community member. The device causes sharing of the media modality of the information with the community member via one or more of a first responder communication device, associated with the first responder, and a community member communication device, associated with the community member.

Abstract: A system, device, and method for camera placement based on access tier attributes is disclosed. The method includes correlating, by an at least one electronic processor, a geographical location and existing tiered camera deployments with electronically stored indications of crime rates across a geographic area associated with a security agency. The method also includes generating, by the at least one electronic processor, at least one new proposed security camera deployment at at least a first proposed location in the geographic area associated with the security agency having a proposed tier selected from one of a plurality of tiers determined as a function of the correlating.

Abstract: A device, system and method for role based data collection and public-safety incident response is provided. A computing device receives a call to report a public-safety incident. The computing device determines a role of a caller on the call, the role of the caller being relative to the public-safety incident. The computing device retrieves, from one or more memories, data dependent on the role of the caller. The computing device controls a notification device to provide the data dependent on the role of the caller.

Abstract: A system, device, and method for camera placement based on access tier attributes is disclosed. The method includes correlating, by an at least one electronic processor, a geographical location and existing tiered camera deployments with electronically stored indications of crime rates across a geographic area associated with a security agency. The method also includes generating, by the at least one electronic processor, at least one new proposed security camera deployment at at least a first proposed location in the geographic area associated with the security agency having a proposed tier selected from one of a plurality of tiers determined as a function of the correlating.

Abstract: A method for routing civilian calls to an associated public-safety officer is provided herein. During operation, a call processor receives a civilian call having a target identifier number identifying a target of the call. An incident identifier is then received from the calling party. A current workflow point is determined for the identified incident, and the call is routed to an appropriate person based on the workflow point for the identified incident.

Abstract: Techniques for management of links related to public safety incidents within a window displayed in a graphical user interface are provided. Creation of a plurality of links associated with public safety incidents is monitored. When each of the links is shared is monitored. With whom each of the links is shared is monitored. The graphical user interface displays a list of the created links, the links created by an agency. User input selecting a created link from the list of created links is received. The graphical user interface, details about the link creation, the details including when the link that was created, the expiration date of the link, whom the link was shared with, and when the link was shared. The graphical user interface displays a control to alter the expiration date of the link, wherein a notification of media upload routed based, in part, on the expiration date.

Abstract: A device, system and method for sharing information in a card-based environment is provided. A display screen is controlled, via a first computing device of a first agency, to provide an incident card associated with a given incident managed by the first agency. A command is received to share information of the incident card with a second agency different from the first agency. A subset of the information is transmitted to a second computing device of the second agency. A display attribute, at the display screen, associated with the incident card, is controlled to indicate that the information thereof is at least partially shared with the second agency; and/or a shared incident card is generated in association with the incident card, the shared incident card visually distinguishable as including shared information relative to the incident card, and the shared incident card including at least the subset of the information.

Abstract: A device, system and method for sharing information in a card-based environment is provided. A display screen is controlled, via a first computing device of a first agency, to provide an incident card associated with a given incident managed by the first agency. A command is received to share information of the incident card with a second agency different from the first agency. A subset of the information is transmitted to a second computing device of the second agency. A display attribute, at the display screen, associated with the incident card, is controlled to indicate that the information thereof is at least partially shared with the second agency; and/or a shared incident card is generated in association with the incident card, the shared incident card visually distinguishable as including shared information relative to the incident card, and the shared incident card including at least the subset of the information.

Abstract: Techniques for prioritization of media related to an incident are provided. Confirmed incident related media may be retrieved, the confirmed incident related media having been confirmed as being associated with the incident. Artifacts of interest may be identified in the confirmed incident related media. Presence of the artifacts of interest in a plurality of received media may be determined. The plurality of received media may be prioritized based on the presence of the artifacts of interest.

Abstract: A device, system and method for role based data collection and public-safety incident response is provided. A computing device receives a call to report a public-safety incident. The computing device determines a role of a caller on the call, the role of the caller being relative to the public-safety incident. The computing device retrieves, from one or more memories, data dependent on the role of the caller. The computing device controls a notification device to provide the data dependent on the role of the caller.

Abstract: Methods for ensuring relevant information sharing during public safety incidents include monitoring inputs associated with a public safety incident, determining that an input includes information important or critical to communicate to a responding public safety officer, accessing communications with the officer, determining that the input has not been communicated to the officer, and initiating action to communicate the input to the officer. The input may include audio or video input, or a note composed by a dispatcher or call taker representing information provided by a person reporting the incident or obtained through a database query. Initiating action to communicate the input to the officer may include providing an indication to a dispatcher that the input includes important or critical information not yet communicated to the officer, providing data to the officer's vehicle-mounted communication device, or providing an audible alert or audio message to the officer's hand-held communication device.

Abstract: Methods for ensuring relevant information sharing during public safety incidents include monitoring inputs associated with a public safety incident, determining that an input includes information important or critical to communicate to a responding public safety officer, accessing communications with the officer, determining that the input has not been communicated to the officer, and initiating action to communicate the input to the officer. The input may include audio or video input, or a note composed by a dispatcher or call taker representing information provided by a person reporting the incident or obtained through a database query. Initiating action to communicate the input to the officer may include providing an indication to a dispatcher that the input includes important or critical information not yet communicated to the officer, providing data to the officer's vehicle-mounted communication device, or providing an audible alert or audio message to the officer's hand-held communication device.