Patents by Inventor Laduram Vishnoi

Laduram Vishnoi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Mobile app co-browsing system and method
    Patent number: 11061640
    Abstract: A mobile app co-browsing method includes providing a customer mobile device with a mobile application and a co-browsing SDK installed; requesting a screen associated with the mobile application through a media server; receiving authorization from a customer to initiate sharing of the screen with the media server; receiving data associated with the screen and converting the data into a video stream via the media server; sending the video stream to a computing device with an agent, the video stream providing a representation of the screen; allowing an agent to mark-up the screen to create a marked-up screen; receiving data associated with the marked-up screen and converting the data into a second video stream via the media server; and transmitting the second video stream back to the customer mobile device such that the marked up screen is displayed to the customer.
    Type: Grant
    Filed: June 27, 2019
    Date of Patent: July 13, 2021
    Assignee: Tagove Limited
    Inventor: Laduram Vishnoi
  • MOBILE APP CO-BROWSING SYSTEM AND METHOD
    Publication number: 20200333996
    Abstract: A mobile app co-browsing method includes providing a customer mobile device with a mobile application and a co-browsing SDK installed; requesting a screen associated with the mobile application through a media server; receiving authorization from a customer to initiate sharing of the screen with the media server; receiving data associated with the screen and converting the data into a video stream via the media server; sending the video stream to a computing device with an agent, the video stream providing a representation of the screen; allowing an agent to mark-up the screen to create a marked-up screen; receiving data associated with the marked-up screen and converting the data into a second video stream via the media server; and transmitting the second video stream back to the customer mobile device such that the marked up screen is displayed to the customer.
    Type: Application
    Filed: June 27, 2019
    Publication date: October 22, 2020
    Inventor: Laduram Vishnoi