Patents by Inventor Laef Olson

Laef Olson has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • AUGMENTING SALES AND SUPPORT INTERACTIONS USING DIRECTED IMAGE OR VIDEO CAPTURE
    Publication number: 20120215767
    Abstract: Systems and methods provide product information based on image data received from a communications device such as a cell phone. The image data may be used to identify particular configuration for a product, and may be used to determine if queries regarding the product are to be handled in-person by a support agent or if an automated response can be provided.
    Type: Application
    Filed: February 22, 2011
    Publication date: August 23, 2012
    Inventors: Mike Myer, Laef Olson