Patents by Inventor Laetitia Cailleteau
Laetitia Cailleteau has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11423901Abstract: Implementations of the present disclosure include methods, systems, and computer-readable storage mediums for utilizing multiple AI service providers by a dialog management system. The dialog management system can include a dispatcher bot, multiple worker bots, and multiple AI adapters that are each associated with a different cloud-based AI service provider. In response to receiving a query, the dispatcher bot selects a particular worker bot to handle the query. The particular worker bot is assigned to a particular AI service provider. An AI adapter associated with the particular AI service provider, generates a query message based on the query. The AI adapter sends the query message to the particular AI service provider and receives a response message. The dialog management system sends a representation of the response message to the particular worker bot, receives an answer for the query from the particular worker bot, and provides the answer for output.Type: GrantFiled: July 15, 2020Date of Patent: August 23, 2022Assignee: Accenture Global Solutions LimitedInventors: Laetitia Cailleteau Eriksson, Christopher Wickes, Marion Danielle Claude Perichaud Duncan, Augusto Gugliotta
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Patent number: 11404057Abstract: An interactive voice adapter for adaptive voice routing may establish a real-time communication session between a voice communication client and a text communication client and the voice adapter may receive the audio stream and the text information. The voice adapter may obtain adapted natural language text corresponding to the natural language audio by selectively accessing a speech-to-text service based on a selection criteria. The voice adapter may obtain adapted natural language audio corresponding to the natural language text by selectively accessing a text-to-speech service based on the selection criteria. The voice adapter may communicate the adapted natural language text to the text communication client and the adapted natural language audio to the voice communication client.Type: GrantFiled: June 5, 2018Date of Patent: August 2, 2022Assignee: ACCENTURE GLOBAL SOLUTIONS LIMITEDInventors: Artur Liashenko, Augusto Gugliotta, Laetitia Cailleteau, Juris Stürainis, Ankur Banerjee
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Patent number: 10916344Abstract: A device receives historical information associated with an individual to be monitored, wherein the historical information includes at least one of information associated with a health history of the individual, health histories of other individuals, activities of the individual, or activities of the other individuals. The device receives monitored information associated with the individual from one or more client devices associated with the individual, and pre-processes the monitored information to generate pre-processed monitored information that is understood by the trained machine learning model. The device processes the pre-processed monitored information, with a trained machine learning model, to identify one or more activities of the individual and one or more deviations from the one or more activities by the individual, and performs one or more actions based on the one or more activities of the individual and/or the one or more deviations from the one or more activities.Type: GrantFiled: November 14, 2018Date of Patent: February 9, 2021Assignee: Accenture Global Solutions LimitedInventors: Laetitia Cailleteau Eriksson, Kar Lok Chan, Faisal Ahmed Valli, Christopher Paul Ashley
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Patent number: 10847157Abstract: Implementations of the present disclosure include methods, systems, and computer-readable storage mediums for utilizing multiple AI service providers by a dialog management system. The dialog management system can include a dispatcher bot, multiple worker bots, and multiple AI adapters that are each associated with a different cloud-based AI service provider. In response to receiving a query, the dispatcher bot selects a particular worker bot to handle the query. The particular worker bot is assigned to a particular AI service provider. An AI adapter associated with the particular AI service provider, generates a query message based on the query. The AI adapter sends the query message to the particular AI service provider and receives a response message. The dialog management system sends a representation of the response message to the particular worker bot, receives an answer for the query from the particular worker bot, and provides the answer for output.Type: GrantFiled: June 26, 2019Date of Patent: November 24, 2020Assignee: Accenture Global Solutions LimitedInventors: Laetitia Cailleteau Eriksson, Christopher Wickes, Marion Danielle Claude Perichaud Duncan, Augusto Gugliotta
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Publication number: 20200349944Abstract: Implementations of the present disclosure include methods, systems, and computer-readable storage mediums for utilizing multiple AI service providers by a dialog management system. The dialog management system can include a dispatcher bot, multiple worker bots, and multiple AI adapters that are each associated with a different cloud-based AI service provider. In response to receiving a query, the dispatcher bot selects a particular worker bot to handle the query. The particular worker bot is assigned to a particular AI service provider. An AI adapter associated with the particular AI service provider, generates a query message based on the query. The AI adapter sends the query message to the particular AI service provider and receives a response message. The dialog management system sends a representation of the response message to the particular worker bot, receives an answer for the query from the particular worker bot, and provides the answer for output.Type: ApplicationFiled: July 15, 2020Publication date: November 5, 2020Inventors: Laetitia Cailleteau Eriksson, Christopher Wickes, Marion Danielle Claude Perichaud Duncan, Augusto Gugliotta
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Publication number: 20200168218Abstract: Implementations of the present disclosure include methods, systems, and computer-readable storage mediums for utilizing multiple AI service providers by a dialog management system. The dialog management system can include a dispatcher bot, multiple worker bots, and multiple AI adapters that are each associated with a different cloud-based AI service provider. In response to receiving a query, the dispatcher bot selects a particular worker bot to handle the query. The particular worker bot is assigned to a particular AI service provider. An AI adapter associated with the particular AI service provider, generates a query message based on the query. The AI adapter sends the query message to the particular AI service provider and receives a response message. The dialog management system sends a representation of the response message to the particular worker bot, receives an answer for the query from the particular worker bot, and provides the answer for output.Type: ApplicationFiled: June 26, 2019Publication date: May 28, 2020Inventors: Laetitia Cailleteau Eriksson, Christopher Wickes, Marion Danielle Claude Perichaud Duncan, Augusto Gugliotta
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Publication number: 20190267000Abstract: An interactive voice adapter for adaptive voice routing may establish a real-time communication session between a voice communication client and a text communication client and the voice adapter may receive the audio stream and the text information. The voice adapter may obtain adapted natural language text corresponding to the natural language audio by selectively accessing a speech-to-text service based on a selection criteria. The voice adapter may obtain adapted natural language audio corresponding to the natural language text by selectively accessing a text-to-speech service based on the selection criteria. The voice adapter may communicate the adapted natural language text to the text communication client and the adapted natural language audio to the voice communication client.Type: ApplicationFiled: June 5, 2018Publication date: August 29, 2019Applicant: Accenture Global Solutions LimitedInventors: Artur Liashenko, Augusto Gugliotta, Laetitia Cailleteau, Juris Sturainis, Ankur Banerjee
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Patent number: 10381006Abstract: Implementations of the present disclosure include methods, systems, and computer-readable storage mediums for utilizing multiple AI service providers by a dialog management system. The dialog management system can include a dispatcher bot, multiple worker bots, and multiple AI adapters that are each associated with a different cloud-based AI service provider. In response to receiving a query, the dispatcher bot selects a particular worker bot to handle the query. The particular worker bot is assigned to a particular AI service provider. An AI adapter associated with the particular AI service provider, generates a query message based on the query. The AI adapter sends the query message to the particular AI service provider and receives a response message. The dialog management system sends a representation of the response message to the particular worker bot, receives an answer for the query from the particular worker bot, and provides the answer for output.Type: GrantFiled: November 26, 2018Date of Patent: August 13, 2019Assignee: Accenture Global Solutions LimitedInventors: Laetitia Cailleteau Eriksson, Christopher Wickes, Marion Danielle Claude Perichaud Duncan, Augusto Gugliotta
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Publication number: 20190156944Abstract: A device receives historical information associated with an individual to be monitored, wherein the historical information includes at least one of information associated with a health history of the individual, health histories of other individuals, activities of the individual, or activities of the other individuals. The device receives monitored information associated with the individual from one or more client devices associated with the individual, and pre-processes the monitored information to generate pre-processed monitored information that is understood by the trained machine learning model. The device processes the pre-processed monitored information, with a trained machine learning model, to identify one or more activities of the individual and one or more deviations from the one or more activities by the individual, and performs one or more actions based on the one or more activities of the individual and/or the one or more deviations from the one or more activities.Type: ApplicationFiled: November 14, 2018Publication date: May 23, 2019Inventors: Laetitia Cailleteau ERIKSSON, Kar Lok CHAN, Faisal Ahmed VALLI, Christopher Paul ASHLEY