Patents by Inventor Lana Wong
Lana Wong has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 10860985Abstract: Artificial intelligence is introduced into an electronic meeting context to perform various tasks before, during, and/or after electronic meetings. The tasks may include a wide variety of tasks, such as agenda creation, participant selection, real-time meeting management, meeting content supplementation, and post-meeting processing. The artificial intelligence may analyze a wide variety of data such as data pertaining to other electronic meetings, data pertaining to organizations and users, and other general information pertaining to any topic. Capability is also provided to create, manage, and enforce meeting rules templates that specify requirements and constraints for various aspects of electronic meetings.Type: GrantFiled: October 11, 2016Date of Patent: December 8, 2020Assignee: RICOH COMPANY, LTD.Inventors: Steven A. Nelson, Hiroshi Kitada, Lana Wong
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Publication number: 20200293604Abstract: Artificial intelligence is introduced into document review to identify content suggestions from input to generate suggested annotations for the reviewed document. An approach is provided for receiving an electronic document that contains original content from an original electronic document for review and electronic mark-ups provided by a first user. One or more electronic mark-ups that represent content suggestions proposed by the first user are identified from the electronic document. For each electronic mark-up of the one or more electronic mark-ups identified a document portion of the original content that corresponds to the electronic mark-up is identified, and an annotation is generated for the electronic mark-up comprising the electronic mark-up and a first user ID for the first user and associating the annotation to the document portion identified.Type: ApplicationFiled: March 15, 2019Publication date: September 17, 2020Applicant: Ricoh Company, Ltd.Inventors: Steven A. Nelson, Hiroshi Kitada, Lana Wong
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Publication number: 20200293608Abstract: Artificial intelligence is introduced into document review to identify content suggestions from input to generate suggested annotations for the reviewed document. An approach is provided for receiving an electronic document that contains original content from an original electronic document for review and electronic mark-ups provided by a first user. One or more electronic mark-ups that represent content suggestions proposed by the first user are identified from the electronic document. For each electronic mark-up of the one or more electronic mark-ups identified a document portion of the original content that corresponds to the electronic mark-up is identified, and an annotation is generated for the electronic mark-up comprising the electronic mark-up and a first user ID for the first user and associating the annotation to the document portion identified.Type: ApplicationFiled: March 15, 2019Publication date: September 17, 2020Applicant: Ricoh Company, Ltd.Inventors: Steven A. Nelson, Hiroshi Kitada, Lana Wong
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Publication number: 20200293605Abstract: Artificial intelligence is introduced into document review to identify content suggestions from input to generate suggested annotations for the reviewed document. An approach is provided for receiving an electronic document that contains original content from an original electronic document for review and electronic mark-ups provided by a first user. One or more electronic mark-ups that represent content suggestions proposed by the first user are identified from the electronic document. For each electronic mark-up of the one or more electronic mark-ups identified a document portion of the original content that corresponds to the electronic mark-up is identified, and an annotation is generated for the electronic mark-up comprising the electronic mark-up and a first user ID for the first user and associating the annotation to the document portion identified.Type: ApplicationFiled: March 15, 2019Publication date: September 17, 2020Applicant: Ricoh Company, Ltd.Inventors: Steven A. Nelson, Hiroshi Kitada, Lana Wong
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Publication number: 20200293607Abstract: Artificial intelligence is introduced into document review to identify content suggestions from input to generate suggested annotations for the reviewed document. An approach is provided for receiving an electronic document that contains original content from an original electronic document for review and electronic mark-ups provided by a first user. One or more electronic mark-ups that represent content suggestions proposed by the first user are identified from the electronic document. For each electronic mark-up of the one or more electronic mark-ups identified a document portion of the original content that corresponds to the electronic mark-up is identified, and an annotation is generated for the electronic mark-up comprising the electronic mark-up and a first user ID for the first user and associating the annotation to the document portion identified.Type: ApplicationFiled: March 15, 2019Publication date: September 17, 2020Applicant: Ricoh Company, Ltd.Inventors: Steven A. Nelson, Hiroshi Kitada, Lana Wong
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Publication number: 20200293616Abstract: Artificial intelligence is introduced into document review to identify content suggestions from input to generate suggested annotations for the reviewed document. An approach is provided for receiving an electronic document that contains original content from an original electronic document for review and electronic mark-ups provided by a first user. One or more electronic mark-ups that represent content suggestions proposed by the first user are identified from the electronic document. For each electronic mark-up of the one or more electronic mark-ups identified a document portion of the original content that corresponds to the electronic mark-up is identified, and an annotation is generated for the electronic mark-up comprising the electronic mark-up and a first user ID for the first user and associating the annotation to the document portion identified.Type: ApplicationFiled: March 15, 2019Publication date: September 17, 2020Applicant: Ricoh Company, Ltd.Inventors: Steven A. Nelson, Hiroshi Kitada, Lana Wong
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Publication number: 20200293606Abstract: Artificial intelligence is introduced into document review to identify content suggestions from input to generate suggested annotations for the reviewed document. An approach is provided for receiving an electronic document that contains original content from an original electronic document for review and electronic mark-ups provided by a first user. One or more electronic mark-ups that represent content suggestions proposed by the first user are identified from the electronic document. For each electronic mark-up of the one or more electronic mark-ups identified a document portion of the original content that corresponds to the electronic mark-up is identified, and an annotation is generated for the electronic mark-up comprising the electronic mark-up and a first user ID for the first user and associating the annotation to the document portion identified.Type: ApplicationFiled: March 15, 2019Publication date: September 17, 2020Applicant: Ricoh Company, Ltd.Inventors: Steven A. Nelson, Hiroshi Kitada, Lana Wong
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Patent number: 10757148Abstract: An approach is provided for integrating mobile devices into electronic meetings conducted over computer networks using IWB appliances. The approach includes a user-friendly way for users to join electronic meetings using mobile devices. The approach also allows participants to command and control an electronic meeting using their mobile device, and to receive individualized output, such as meeting transcripts, real-time language translation, messages, prompts, meeting information, and personalized audio streams.Type: GrantFiled: March 2, 2018Date of Patent: August 25, 2020Assignee: RICOH COMPANY, LTD.Inventors: Steven Nelson, Hiroshi Kitada, Lana Wong
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Patent number: 10606554Abstract: A method and apparatus for providing voice command functionality to an interactive whiteboard appliance is provided. An interactive whiteboard appliance comprises: one or more processors; a non-transitory computer-readable medium having instructions embodied thereon, the instructions when executed by the one or more processors cause performance of: detecting, during execution of an annotation window on the interactive whiteboard appliance, a voice input received from a user; storing, in an audio packet, a recording of the voice input; transmitting the audio packet to a speech-to-text service; receiving, from the speech-to-text service, a command string comprising a transcription of the recording of the voice input; using voice mode command processing in a command processor, identifying, from the command string, an executable command that is executable by the interactive whiteboard appliance; causing the application of the interactive whiteboard appliance to execute the executable command.Type: GrantFiled: August 21, 2019Date of Patent: March 31, 2020Assignee: RICOH COMPANY, LTD.Inventors: Rathnakara Malatesha, Lana Wong, Hiroshi Kitada
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Patent number: 10572858Abstract: Artificial intelligence is introduced into an electronic meeting context to perform various tasks before, during, and/or after electronic meetings. The tasks may include a wide variety of tasks, such as agenda creation, participant selection, real-time meeting management, meeting content supplementation, and post-meeting processing. The artificial intelligence may analyze a wide variety of data such as data pertaining to other electronic meetings, data pertaining to organizations and users, and other general information pertaining to any topic. Capability is also provided to create, manage, and enforce meeting rules templates that specify requirements and constraints for various aspects of electronic meetings.Type: GrantFiled: October 11, 2016Date of Patent: February 25, 2020Assignee: RICOH COMPANY, LTD.Inventors: Steven A. Nelson, Hiroshi Kitada, Lana Wong
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Patent number: 10552546Abstract: Artificial intelligence is introduced into an electronic meeting context to perform various tasks before, during, and/or after electronic meetings. The artificial intelligence may analyze a wide variety of data such as data pertaining to other electronic meetings, data pertaining to organizations and users, and other general information pertaining to any topic. Capability is also provided to create, manage, and enforce meeting rules templates that specify requirements and constraints for various aspects of electronic meetings. Embodiments include improved approaches for translation and transcription using multiple translation/transcription services. Embodiments also include using sensors in conjunction with interactive whiteboard appliances to perform person detection, person identification, attendance tracking, and improved meeting start.Type: GrantFiled: October 9, 2017Date of Patent: February 4, 2020Assignee: Ricoh Company, Ltd.Inventors: Steven Nelson, Hiroshi Kitada, Lana Wong
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Patent number: 10553208Abstract: Artificial intelligence is introduced into an electronic meeting context to perform various tasks before, during, and/or after electronic meetings. The artificial intelligence may analyze a wide variety of data such as data pertaining to other electronic meetings, data pertaining to organizations and users, and other general information pertaining to any topic. Capability is also provided to create, manage, and enforce meeting rules templates that specify requirements and constraints for various aspects of electronic meetings. Embodiments include improved approaches for translation and transcription using multiple translation/transcription services. Embodiments also include using sensors in conjunction with interactive whiteboard appliances to perform person detection, person identification, attendance tracking, and improved meeting start.Type: GrantFiled: October 9, 2017Date of Patent: February 4, 2020Assignee: RICOH COMPANY, LTD.Inventors: Steven Nelson, Hiroshi Kitada, Lana Wong
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Patent number: 10541892Abstract: Systems and methods are provided herein for sensing, monitoring, and analyzing electronic meeting devices. A data management system is configured to: receive event data that describes a current state of an electronic meeting device from the electronic meeting device that is capable of supporting an electronic meeting having an Internet of Things (IoT) daemon executing thereon, wherein the IoT daemon is configured to generate the event data; perform one or more processes on the event data resulting in processed event data, wherein the one or more processes comprise conversion of the event data from a first format to a second format, compression of the event data, encryption of the event data, and associating a retention policy with the event data; send the processed event data to a data collection system that is configured to provide an analysis of the event data and data analysis tool that is configured to generate an alert associated with the electronic meeting device.Type: GrantFiled: January 13, 2016Date of Patent: January 21, 2020Assignee: RICOH COMPANY, LTD.Inventors: Rathnakara Malatesha, Charchit Arora, Lana Wong, Hiroshi Kitada
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Patent number: 10510051Abstract: Artificial intelligence is introduced into an electronic meeting context to perform various tasks before, during, and/or after electronic meetings. The tasks may include a wide variety of tasks, such as agenda creation, participant selection, real-time meeting management, meeting content supplementation, and post-meeting processing. The artificial intelligence may analyze a wide variety of data such as data pertaining to other electronic meetings, data pertaining to organizations and users, and other general information pertaining to any topic. Capability is also provided to create, manage, and enforce meeting rules templates that specify requirements and constraints for various aspects of electronic meetings.Type: GrantFiled: October 11, 2016Date of Patent: December 17, 2019Assignee: RICOH COMPANY, LTD.Inventors: Steven A. Nelson, Hiroshi Kitada, Lana Wong
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Publication number: 20190377546Abstract: A method and apparatus for providing voice command functionality to an interactive whiteboard appliance is provided. An interactive whiteboard appliance comprises: one or more processors; a non-transitory computer-readable medium having instructions embodied thereon, the instructions when executed by the one or more processors cause performance of: detecting, during execution of an annotation window on the interactive whiteboard appliance, a voice input received from a user; storing, in an audio packet, a recording of the voice input; transmitting the audio packet to a speech-to-text service; receiving, from the speech-to-text service, a command string comprising a transcription of the recording of the voice input; using voice mode command processing in a command processor, identifying, from the command string, an executable command that is executable by the interactive whiteboard appliance; causing the application of the interactive whiteboard appliance to execute the executable command.Type: ApplicationFiled: August 21, 2019Publication date: December 12, 2019Applicant: RICOH COMPANY, LTD.Inventors: Rathnakara Malatesha, Lana Wong, Hiroshi Kitada
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Patent number: 10489791Abstract: A method and apparatus for providing a synchronous communication session comprising a customer service session and a video conferencing session are provided. The customer service session is established by a distribution service in response to a request received from a cabinet application that is geographically remote from a virtual receptionist application. The request includes a computer identifier of the cabinet application that is then used by the virtual receptionist application to request a video conferencing session from a video conferencing service that is separate from the distribution service. During the synchronous communication session, the virtual receptionist can cause a display at the cabinet application to display a screen at the virtual receptionist application.Type: GrantFiled: July 2, 2015Date of Patent: November 26, 2019Assignee: RICOH COMPANY, LTD.Inventors: Lana Wong, Hiroshi Kitada, Steven A. Nelson, T J Tsai
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Publication number: 20190354358Abstract: A cognitive agent system provides a centralized capability for users to configure and deploy cognitive agents across multiple heterogeneous vendor platforms. The cognitive agent system provides a design environment that allows users to define skills, as well as a new conversation construct that supports more complex interactions with users. The cognitive agent system also includes a deployment environment that allows users to register users and cognitive agents, deploy skills and conversations, and monitor the activity of cognitive agents across multiple vendor platforms. These users may use the cognitive agent system to define skills and conversations once and then deploy the skills and conversations to multiple service endpoints across different vendor platforms. In addition, the cognitive agent system allows user to directly manage cognitive agents that are not specific to any particular vendor.Type: ApplicationFiled: May 15, 2018Publication date: November 21, 2019Applicant: RICOH COMPANY, LTD.Inventors: Steven A. Nelson, Hiroshi Kitada, Lana Wong
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Publication number: 20190355363Abstract: A cognitive agent system provides a centralized capability for users to configure and deploy cognitive agents across multiple heterogeneous vendor platforms. The cognitive agent system provides a design environment that allows users to define skills, as well as a new conversation construct that supports more complex interactions with users. The cognitive agent system also includes a deployment environment that allows users to register users and cognitive agents, deploy skills and conversations, and monitor the activity of cognitive agents across multiple vendor platforms. These users may use the cognitive agent system to define skills and conversations once and then deploy the skills and conversations to multiple service endpoints across different vendor platforms. In addition, the cognitive agent system allows user to directly manage cognitive agents that are not specific to any particular vendor.Type: ApplicationFiled: May 16, 2018Publication date: November 21, 2019Applicant: RICOH COMPANY, LTD.Inventors: Steven A. Nelson, Hiroshi Kitada, Lana Wong
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Patent number: 10475089Abstract: A method and apparatus for providing a synchronous communication session comprising a customer service session and a video conferencing session are provided. The customer service session is established by a distribution service in response to a request received from a cabinet application that is geographically remote from a virtual receptionist application. The request includes a computer identifier of the cabinet application that is then used by the virtual receptionist application to request a video conferencing session from a video conferencing service that is separate from the distribution service. During the synchronous communication session, the virtual receptionist can cause a display at the cabinet application to display a screen at the virtual receptionist application.Type: GrantFiled: July 2, 2015Date of Patent: November 12, 2019Assignee: RICOH COMPANY, LTD.Inventors: Lana Wong, Hiroshi Kitada, Steven A. Nelson, TJ Tsai
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Publication number: 20190335143Abstract: An interactive whiteboard appliance includes the capability to integrate and manage, in a user-friendly manner, interactive electronic whiteboard sessions and videoconferencing sessions between the interactive whiteboard appliance and one or more client devices. An application manager executing on the interactive whiteboard appliance manages an interactive whiteboard application and a collaboration client executing on the interactive whiteboard appliance to maintain a videoconferencing session window on top of an interactive whiteboard session window during videoconferencing sessions. The application manager also provides graphical user interface controls displayed on the interactive whiteboard appliance that allow users to initiate and manage interactive electronic whiteboard sessions and videoconferencing sessions, including switching between interactive electronic whiteboard sessions and videoconferencing sessions.Type: ApplicationFiled: July 10, 2019Publication date: October 31, 2019Applicant: RICOH COMPANY, LTD.Inventors: Steven Nelson, Lana Wong, Hiroshi Kitada