Abstract: Methods, systems, and computer readable media can be operable to facilitate a self-monitoring of the performance of a wireless video service that is provided by a customer premise equipment (CPE) device. A CPE device such as an access point may periodically or continuously retrieve wireless video performance parameters associated with one or more devices receiving a wireless video service from the CPE device and/or one or more wireless links used by the CPE device to deliver wireless video services. The CPE device may consolidate retrieved parameters into a wireless video performance index and may compare the wireless video performance index to a threshold range. If the video performance index lies outside of the threshold range, the CPE device may output an alert to a device controlled by a content provider. The alert may provide a notification of an issue with the delivery of wireless video services by the CPE device.

Abstract: Methods, systems, and computer readable media can be operable to facilitate a self-monitoring of the performance of a wireless video service that is provided by a customer premise equipment (CPE) device. A CPE device such as an access point may periodically or continuously retrieve wireless video performance parameters associated with one or more devices receiving a wireless video service from the CPE device and/or one or more wireless links used by the CPE device to deliver wireless video services. The CPE device may consolidate retrieved parameters into a wireless video performance index and may compare the wireless video performance index to a threshold range. If the video performance index lies outside of the threshold range, the CPE device may output an alert to a device controlled by a content provider. The alert may provide a notification of an issue with the delivery of wireless video services by the CPE device.

Abstract: A method of diagnosing problems experienced with remote control operation of electronic devices includes monitoring background noise signals with a receiver of a signal processing electronic device, such as a set-top box, for use in receiving and rendering multimedia content via a separate display monitor. The electronic device has an internal remote control unit enabling remote control of the signal processing electronic device via wireless signals emitted from a separate remote controller. The background noise signals are analyzed with a signal processing unit residing in the electronic device. From the analysis, the electronic device generates a representation with respect to the background noise signals. The representation may be provided to the end user, technician or call center operator in a readily understandable form for purposes of readily verifying a noise interference problem and providing guidance with respect to mitigation. A device, such as a set-top box, is also disclosed.

Abstract: A method of diagnosing problems experienced with remote control operation of electronic devices includes monitoring background noise signals with a receiver of a signal processing electronic device, such as a set-top box, for use in receiving and rendering multimedia content via a separate display monitor. The electronic device has an internal remote control unit enabling remote control of the signal processing electronic device via wireless signals emitted from a separate remote controller. The background noise signals are analyzed with a signal processing unit residing in the electronic device. From the analysis, the electronic device generates a representation with respect to the background noise signals. The representation may be provided to the end user, technician or call center operator in a readily understandable form for purposes of readily verifying a noise interference problem and providing guidance with respect to mitigation. A device, such as a set-top box, is also disclosed.