Abstract: A method includes receiving, by a server computer, request from an end user of an item to deliver the item to a service provider. The method includes providing, by the server computer, a retrieval message to a transporter to travel to the end user to retrieve the item and determine if the item is suitable for return to the service provider, and receiving, by the server computer, an item confirmation message from the transporter that the item is suitable for return to the service provider. The method also includes receiving, by the server computer, a delivery confirmation message from the transporter that the item was successfully delivered to the service provider.

Abstract: A method includes providing, by server computer to a service provider, an onboarding interface for onboarding a service provider to accept returns initiated by end users and from a plurality of available transporters, and then receiving, by the server computer, selections from the service provider regarding different options for processing returns via the onboarding interface. The server computer can receive a plurality of return orders for a plurality of items from a plurality of end users. and process the return orders according to the stored and selected options.

Abstract: A method includes a server computer receiving data relating to a plurality of delivery orders from service providers to end users, and data relating to a plurality of delivery orders from end users to service providers. The server computer determines a plurality of routes corresponding to the plurality of delivery orders. The server computer can then determine a set of optimal route plans by combining delivery order routes. The server computer can then receive acceptances from a plurality of transporters that will execute the set of optimal route plans. The server computer can then facilitate execution of the optimal route plans.

Abstract: A method includes receiving, by a server computer, request from an end user of an item to deliver the item to a service provider. The method includes providing, by the server computer, a retrieval message to a transporter to travel to the end user to retrieve the item and determine if the item is suitable for return to the service provider, and receiving, by the server computer, an item confirmation message from the transporter that the item is suitable for return to the service provider. The method also includes receiving, by the server computer, a delivery confirmation message from the transporter that the item was successfully delivered to the service provider.

Abstract: Systems and methods are disclosed for providing attachments of data files in online communication sessions between participants. A participant selects a data file and is able to input text and edit the data file within a message input region. The edited data file and text is transmitted to another participant of the communication session. The other participant is able to view the text and an excerpt of the edited data file within a user interface. The other participant can select the edited data file to view the edited data file within the user interface.

Abstract: Systems and methods are disclosed for providing attachments of data files in online communication sessions between participants. A participant selects a data file and is able to input text and edit the data file within a message input region. The edited data file and text is transmitted to another participant of the communication session. The other participant is able to view the text and an excerpt of the edited data file within a user interface. The other participant can select the edited data file to view the edited data file within the user interface.

Abstract: Disclosed are embodiments of a unified messaging application. In one aspects a system includes hardware processing circuitry and hardware memory comprising instructions that when executed configure the hardware processing circuitry to perform operations. The operations include receiving a message comprising a message body and an attachment, the attachment including a first portion and a second portion of content, extracting the first portion of content from the attachment, displaying the extracted first portion in the message body of the message, receiving, within the message body, an edit to the extracted first portion displayed in the message body, and synchronizing the edited first portion with the first portion of content in the attachment.

Abstract: A unified messaging platform is described which provides a comprehensive environment for collaboration, file sharing, and project management. In one aspects, a system includes hardware processing circuitry configured to receive a message, the message identifying a user via a user callout, identify a device associated with the user, identify a device type of the identified device and one or more applications on the identified device, generate, based on the device type and the one or more applications, a notification including machine-executable instructions that, when accessed and executed by the device, cause the one or more applications to display a notice about the user callout, and send the notification to the device.

Abstract: Methods, systems, and computer readable storage medium for messaging user interfaces are disclosed. In one aspect, a system includes hardware processing circuitry configured to scan a message to identify a structure of first text content included in the message, the structure identifying at least one element of the first text content, the one element having a location within the first text content, receive an indication selecting the one element, display a new text input field within the first text content at the location of the selected one element, receive reply text content into the new input field, and send a reply to the message, wherein the reply comprises the reply text content integrated into the message at the location.

Abstract: A unified messaging platform is described which provides a comprehensive environment for collaboration, file sharing, and project management. In aspects, the unified messaging platform is organized based on one or more teams or projects, where each team or project is further organized by customizable categories. A user interface is provided for ready access to information related to each category (e.g., communications, files, tasks, work product, etc.), which information is automatically and seamlessly synchronized across the platform such that each team member remains abreast of the current progress and status of a project. For instance, cooperation and collaboration are facilitated by features such as user callouts, which operate to easily join or notify team members of a current conversation or request.

Abstract: Methods, systems, and computer readable storage medium for messaging user interfaces are disclosed. In one aspect, a system includes hardware processing circuitry configured to scan a message to identify a structure of first text content included in the message, the structure identifying at least one element of the first text content, the one element having a location within the first text content, receive an indication selecting the one element, display a new text input field within the first text content at the location of the selected one element, receive reply text content into the new input field, and send a reply to the message, wherein the reply comprises the reply text content integrated into the message at the location.

Abstract: A unified messaging platform is described which provides a comprehensive environment for collaboration, file sharing, and project management. In aspects, the unified messaging platform is organized based on one or more teams or projects, where each team or project is further organized by customizable categories. A user interface is provided for ready access to information related to each category (e.g., communications, files, tasks, work product, etc.), which information is automatically and seamlessly synchronized across the platform such that each team member remains abreast of the current progress and status of a project. For instance, cooperation and collaboration are facilitated by features such as inline replies, which enable team members to comment on and reply to specific items within a single synchronized version of a message.

Abstract: A unified messaging platform is described which provides a comprehensive environment for collaboration, file sharing, and project management. In one aspects, a system includes hardware processing circuitry configured to receive a message, the message identifying a user via a user callout, identify a device associated with the user, identify a device type of the identified device and one or more applications on the identified device, generate, based on the device type and the one or more applications, a notification including machine-executable instructions that, when accessed and executed by the device, cause the one or more applications to display a notice about the user callout, and send the notification to the device.

Abstract: Disclosed are embodiments of a unified messaging application. In one aspects a system includes hardware processing circuitry and hardware memory comprising instructions that when executed configure the hardware processing circuitry to perform operations. The operations include receiving a message comprising a message body and an attachment, the attachment including a first portion and a second portion of content, extracting the first portion of content from the attachment, displaying the extracted first portion in the message body of the message, receiving, within the message body, an edit to the extracted first portion displayed in the message body, and synchronizing the edited first portion with the first portion of content in the attachment.

Abstract: A unified messaging platform is described which provides a comprehensive environment for collaboration, file sharing, and project management. In aspects, the unified messaging platform is organized based on one or more teams or projects, where each team or project is further organized by customizable categories. A user interface is provided for ready access to information related to each category (e.g., communications, files, tasks, work product, etc.), which information is automatically and seamlessly synchronized across the platform such that each team member remains abreast of the current progress and status of a project. Collaboration regarding an attached file is facilitated by extracting and providing at least a portion of the attached file within a message body. Moreover, revisions made to extracted content within the message body may be automatically synchronized and reflected in the attached file, as well as in a files tab storing files associated with a team.

Abstract: A unified messaging platform is described which provides a comprehensive environment for collaboration, file sharing, and project management. In aspects, the unified messaging platform is organized based on one or more teams or projects, where each team or project is further organized by customizable categories. A user interface is provided for ready access to information related to each category (e.g., communications, files, tasks, work product, etc.), which information is automatically and seamlessly synchronized across the platform such that each team member remains abreast of the current progress and status of a project. For instance, cooperation and collaboration are facilitated by features such as inline replies, which enable team members to comment on and reply to specific items within a single synchronized version of a message.

Abstract: A unified messaging platform is described which provides a comprehensive environment for collaboration, file sharing, and project management. In aspects, the unified messaging platform is organized based on one or more teams or projects, where each team or project is further organized by customizable categories. A user interface is provided for ready access to information related to each category (e.g., communications, files, tasks, work product, etc.), which information is automatically and seamlessly synchronized across the platform such that each team member remains abreast of the current progress and status of a project. Collaboration regarding an attached file is facilitated by extracting and providing at least a portion of the attached file within a message body. Moreover, revisions made to extracted content within the message body may be automatically synchronized and reflected in the attached file, as well as in a files tab storing files associated with a team.

Abstract: A unified messaging platform is described which provides a comprehensive environment for collaboration, file sharing, and project management. In aspects, the unified messaging platform is organized based on one or more teams or projects, where each team or project is further organized by customizable categories. A user interface is provided for ready access to information related to each category (e.g., communications, files, tasks, work product, etc.), which information is automatically and seamlessly synchronized across the platform such that each team member remains abreast of the current progress and status of a project. For instance, cooperation and collaboration are facilitated by features such as user callouts, which operate to easily join or notify team members of a current conversation or request.

Abstract: Non-limiting examples of the present disclosure describe a collaborative communication system that may interface with one or more command resources. The collaborative communication system may comprise at least one memory and at least one processor operatively connected with the memory to execute operations. In response to command input being received during authoring in a user interface of the collaborative communication system, a query is processed and passed to a command resource. The query comprises parameters of the command input and a context associated with the authoring. A response is received from the command resource based on the parameters of the command input and the context. The response may comprise result data and parameters for interacting with the collaborative communication system. The result data is presented in the user interface of the collaborative communication system. Other examples are also described.

Abstract: A unified messaging platform is described which provides a comprehensive environment for collaboration, file sharing, and project management. In aspects, the unified messaging platform is organized based on one or more teams or projects, where each team or project is further organized by customizable categories. A user interface is provided for ready access to information related to each category (e.g., communications, files, tasks, work product, etc.), which information is automatically and seamlessly synchronized across the platform such that each team member remains abreast of the current progress and status of a project. Team collaboration and cooperation is facilitated by interactive semantic objects. Interactive semantic objects may act as an access points to external services, centralized interfaces for team interaction, scheduling interfaces, and the like.