Patents by Inventor Laura Onu

Laura Onu has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20250054244
    Abstract: Implementations of the present technology can provide artificial reality (XR) applications with the ability to expand spatially outside of a single room, such that users of XR devices can navigate through their full living space and beyond. Through an application programming interface, XR applications can query the XR system for spatial entities (e.g., spatial anchors, scene elements, etc.) proximate to the user as the user moves around the living space, allowing the XR application to access not just the spatial entities created by the application. In some implementations, the system can identify the spatial entities within a threshold distance of the user and/or based on the room the user is in (after localizing the user) and apply a ranking to the identified entities. The system can then return a list of the identified spatial entities, the geometry of the entities, and the semantic label for the entities.
    Type: Application
    Filed: August 11, 2023
    Publication date: February 13, 2025
    Inventors: Laura ONU, Lionel Laurent REYERO, Nicki Zippora DLUGASH
  • Publication number: 20240394472
    Abstract: The present disclosure relates generally to systems and methods for analyzing intent. Intents may be analyzed to determine to which device or agent to route a communication. The analyzed intent information can also be used to formulate reports and analyze the accuracy of the identified intents with respect to the received communication.
    Type: Application
    Filed: February 1, 2024
    Publication date: November 28, 2024
    Applicant: LIVEPERSON, INC.
    Inventors: Matthew Dunn, Joe Bradley, Laura Onu
  • Patent number: 11922118
    Abstract: The present disclosure relates generally to systems and methods for analyzing intent. Intents may be analyzed to determine to which device or agent to route a communication. The analyzed intent information can also be used to formulate reports and analyze the accuracy of the identified intents with respect to the received communication.
    Type: Grant
    Filed: September 7, 2022
    Date of Patent: March 5, 2024
    Assignee: LIVEPERSON, INC.
    Inventors: Matthew Dunn, Joe Bradley, Laura Onu
  • Publication number: 20230105806
    Abstract: The present disclosure relates generally to systems and methods for analyzing intent. Intents may be analyzed to determine to which device or agent to route a communication. The analyzed intent information can also be used to formulate reports and analyze the accuracy of the identified intents with respect to the received communication.
    Type: Application
    Filed: September 7, 2022
    Publication date: April 6, 2023
    Applicant: LIVEPERSON, INC.
    Inventors: Matthew Dunn, Joe Bradley, Laura Onu
  • Patent number: 11468231
    Abstract: The present disclosure relates generally to systems and methods for analyzing intent. Intents may be analyzed to determine to which device or agent to route a communication. The analyzed intent information can also be used to formulate reports and analyze the accuracy of the identified intents with respect to the received communication.
    Type: Grant
    Filed: December 18, 2020
    Date of Patent: October 11, 2022
    Assignee: LIVEPERSON, INC.
    Inventors: Matthew Dunn, Joe Bradley, Laura Onu
  • Publication number: 20220060580
    Abstract: The present disclosure relates generally to providing an intent-driven contact center. The contact center according to some embodiments analyzes intents to determine to which device or agent to route a communication. The analyzed intent information can also be used to formulate reports and analyze the accuracy of the identified intents with respect to the received communication.
    Type: Application
    Filed: May 28, 2021
    Publication date: February 24, 2022
    Applicant: LIVEPERSON, INC.
    Inventors: Matthew Dunn, Joe Bradley, Laura Onu
  • Publication number: 20210256207
    Abstract: The present disclosure relates generally to systems and methods for analyzing intent. Intents may be analyzed to determine to which device or agent to route a communication. The analyzed intent information can also be used to formulate reports and analyze the accuracy of the identified intents with respect to the received communication.
    Type: Application
    Filed: December 18, 2020
    Publication date: August 19, 2021
    Applicant: LIVEPERSON, INC.
    Inventors: Matthew Dunn, Joe Bradley, Laura Onu
  • Patent number: 11050884
    Abstract: The present disclosure relates generally to providing an intent-driven contact center. The contact center according to some embodiments analyzes intents to determine to which device or agent to route a communication. The analyzed intent information can also be used to formulate reports and analyze the accuracy of the identified intents with respect to the received communication.
    Type: Grant
    Filed: February 21, 2020
    Date of Patent: June 29, 2021
    Assignee: LIVEPERSON, INC.
    Inventors: Matthew Dunn, Joe Bradley, Laura Onu
  • Patent number: 10902199
    Abstract: The present disclosure relates generally to systems and methods for analyzing intent. Intents may be analyzed to determine to which device or agent to route a communication. The analyzed intent information can also be used to formulate reports and analyze the accuracy of the identified intents with respect to the received communication.
    Type: Grant
    Filed: June 11, 2020
    Date of Patent: January 26, 2021
    Assignee: LIVEPERSON, INC.
    Inventors: Matthew Dunn, Joe Bradley, Laura Onu
  • Publication number: 20200394360
    Abstract: The present disclosure relates generally to systems and methods for analyzing intent. Intents may be analyzed to determine to which device or agent to route a communication. The analyzed intent information can also be used to formulate reports and analyze the accuracy of the identified intents with respect to the received communication.
    Type: Application
    Filed: June 11, 2020
    Publication date: December 17, 2020
    Applicant: LIVEPERSON, INC.
    Inventors: Matthew Dunn, Joe Bradley, Laura Onu
  • Publication number: 20200274969
    Abstract: The present disclosure relates generally to providing an intent-driven contact center. The contact center according to some embodiments analyzes intents to determine to which device or agent to route a communication. The analyzed intent information can also be used to formulate reports and analyze the accuracy of the identified intents with respect to the received communication.
    Type: Application
    Filed: February 21, 2020
    Publication date: August 27, 2020
    Applicant: LIVEPERSON, INC.
    Inventors: Matthew Dunn, Joe Bradley, Laura Onu