Patents by Inventor Laurence Thaler

Laurence Thaler has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Caller queue process and system to manage incoming video callers
    Patent number: 10904386
    Abstract: A caller queue system and process for a video call-in system. The system includes a waiting room server that connects to a plurality of caller devices over a network. The waiting room server may provide content to the plurality of video caller devices and collects input received from the plurality of video caller devices. A queue managing module connected to the waiting room server prioritizes or sorts the plurality of video caller devices in a queue based on the input received from the plurality of video caller devices. The system allows a user or producer to prescreen and determine the priority of the callers and accept a higher number callers to be connected to the caller queue system.
    Type: Grant
    Filed: April 18, 2017
    Date of Patent: January 26, 2021
    Assignee: THE VIDEO CALL CENTER, LLC
    Inventors: Thomas Wolzien, Laurence Thaler, Alexander Maisey, William Milne, Tom Porpiglia
  • CALLER QUEUE PROCESS AND SYSTEM TO MANAGE INCOMING VIDEO CALLERS
    Publication number: 20170302795
    Abstract: A caller queue system and process for a video call-in system. The system includes a waiting room server that connects to a plurality of caller devices over a network. The waiting room server may provide content to the plurality of video caller devices and collects input received from the plurality of video caller devices. A queue managing module connected to the waiting room server prioritizes or sorts the plurality of video caller devices in a queue based on the input received from the plurality of video caller devices. The system allows a user or producer to prescreen and determine the priority of the callers and accept a higher number callers to be connected to the caller queue system.
    Type: Application
    Filed: April 18, 2017
    Publication date: October 19, 2017
    Applicant: THE VIDEO CALL CENTER, LLC
    Inventors: Thomas Wolzien, Laurence Thaler, Alexander MAISEY, William MILNE, Tom PORPIGLIA
  • Video call center
    Patent number: 9654731
    Abstract: A video call center process and system can create video programs for television transmission from a multiplicity of simultaneous video callers with much less supporting staff.
    Type: Grant
    Filed: June 30, 2014
    Date of Patent: May 16, 2017
    Assignee: THE VIDEO CALL CENTER, LLC
    Inventors: Thomas R. Wolzien, Laurence Thaler, Alexander Maisey, William Milne, Tom Porpiglia