Abstract: An insulated bag reduces heat exchange between temperature-sensitive items and ambient surroundings. The insulated bag has a bag body which can be covered by a bag lid. The bag lid is provided with a first portion of a securing element. The insulated bag is suitable for insertion into an item space of a mobile delivery robot. The mobile robot has a robot lid provided with a complementary second portion of the securing element. After the insulated bag is inserted into the item space, the two portions of the securing element are connected. Thereafter, when the robot lid is opened, the bag lid is also opened, permitting access to its contents.

Abstract: A storage system (100) is adapted to store a plurality of items and to load a delivery robot (2) with an item. The storage system (100) includes a delivery robot level (110), at least one storage level (112, 114, 116, 118) for storing the items, and a loading robot (130) adapted to grip the items and to load the items from a storage level (112, 114, 116, 118) to a delivery robot (2) located on the delivery robot level (110). The storage system (100) is adapted to move the items within a storage level (112, 114, 116, 118). The storage system may be provided with wheels and thus be mobile. It may be loaded onto a vehicle for transport from a loading area where the storage system is loaded with items for delivery, to a delivery area where the items are to be delivered by one or more delivery robots.

Abstract: A storage system (100) is adapted to store a plurality of items and to load a delivery robot (2) with an item. The storage system (100) includes a delivery robot level (110), at least one storage level (112, 114, 116, 118) for storing the items, and a loading robot (130) adapted to grip the items and to load the items from a storage level (112, 114, 116, 118) to a delivery robot (2) located on the delivery robot level (110). The storage system (100) is adapted to move the items within a storage level (112, 114, 116, 118). The storage system may be provided with wheels and thus be mobile. It may be loaded onto a vehicle for transport from a loading area where the storage system is loaded with items for delivery, to a delivery area where the items are to be delivered by one or more delivery robots.

Abstract: An insulated bag reduces heat exchange between temperature-sensitive items and ambient surroundings. The insulated bag has a bag body which can be covered by a bag lid. The bag lid is provided with a first portion of a securing element. The insulated bag is suitable for insertion into an item space of a mobile delivery robot. The mobile robot has a robot lid provided with a complementary second portion of the securing element. After the insulated bag is inserted into the item space, the two portions of the securing element are connected. Thereafter, when the robot lid is opened, the bag lid is also opened, permitting access to its contents.

Abstract: A user terminal connected to a communication network executes a communication client. The user terminal displays a list of contacts associated with a user of the client, and retrieves a message from the communication network, wherein the message is related to a further user represented by one of the contacts displayed in the list of contacts. The message includes a reference to media accessible by the communication network. The reference may be extracted from the message. A visual representation of the media may be displayed in association with one of the contacts, such that, responsive to the user actuating the visual representation, the client establishes communication with storage means using the reference and displays the media to the user.