Patents by Inventor Lawrence Douglas

Lawrence Douglas has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11341200
    Abstract: In certain embodiments, a presentation of a user interface may be dynamically modified for a user based on data related to the user's email address or other user identifier. As an example, the user interface may be caused to reflect the look and feel of an interface of an entity trusted by the user, incorporate data items related to the user's identifier, or effectuate other modifications. In some embodiments, a user identifier of a user may be received via a user interface associated with the third party, and a query for data related to one or more user accounts associated with the user identifier may be generated. Based on the query, multiple datasets associated with different user accounts may be received, and a first dataset associated with a first account of the user may be selected over other datasets associated with the user's other accounts effectuate the presentation modification.
    Type: Grant
    Filed: November 6, 2020
    Date of Patent: May 24, 2022
    Assignee: Capital One Services, LLC
    Inventors: Lawrence Douglas, Jeffrey Rule, Kaitlin Newman
  • Publication number: 20220147587
    Abstract: In certain embodiments, a presentation of a user interface may be dynamically modified for a user based on data related to the user's email address or other user identifier. As an example, the user interface may be caused to reflect the look and feel of an interface of an entity trusted by the user, incorporate data items related to the user's identifier, or effectuate other modifications. In some embodiments, a user identifier of a user may be received via a user interface associated with the third party, and a query for data related to one or more user accounts associated with the user identifier may be generated. Based on the query, multiple datasets associated with different user accounts may be received, and a first dataset associated with a first account of the user may be selected over other datasets associated with the user's other accounts effectuate the presentation modification.
    Type: Application
    Filed: November 6, 2020
    Publication date: May 12, 2022
    Applicant: Capital One Services, LLC
    Inventors: Lawrence DOUGLAS, Jeffrey Rule, Kaitlin NEWMAN
  • Publication number: 20220094753
    Abstract: Methods and systems are disclosed for providing location services. Consistent with disclosed embodiments, disclosed systems and methods may include a beacon registering device for providing location services. The beacon registering device may include a non-transitory memory storing instructions.
    Type: Application
    Filed: October 12, 2021
    Publication date: March 24, 2022
    Applicant: CAPITAL ONE SERVICES, LLC
    Inventors: LAWRENCE DOUGLAS, Thomas Christopher CLARKE, Deborah NALLY
  • Patent number: 11257062
    Abstract: The disclosed embodiments include a mobile client device for automatically performing a mobile financial service function, including a memory storing software instructions, the software instructions including a mobile financial service application configured to perform financial service processes. The system may also include and one or more processors configured to execute the software instructions to detect a physical action performed on the mobile client device, and determine a first financial service function to perform based on the detected physical action, wherein the first financial service function is a function provided by the mobile financial service application. The one or more processors may also determine whether verification of a user is required, verify the user if verification of the user is required, and automatically initiate the first financial service function.
    Type: Grant
    Filed: June 24, 2020
    Date of Patent: February 22, 2022
    Assignee: Capital One Services, LLC
    Inventors: Lawrence Douglas, Paul Moreton
  • Publication number: 20220051258
    Abstract: Systems and methods are provided for authenticating mobile payments from a customer account to a merchant. The systems and methods may include a financial service provider receiving a request to authorize an electronic transaction at a point-of-sale. A financial service provider server computer may verify that the customer is present at the point-of-sale using received location data. An image having distorted text such as a captcha may be transmitted to a device at the point-of-sale, and the customer may read the captcha aloud. A voice sample of the customer may be sent to the financial service provider for comparison to stored voice recordings, to verify that the customer's voice sample is authentic if the voice matches a previously generated voice recording for the account. If the voice sample is authentic, the financial service provider may authorize the mobile payment.
    Type: Application
    Filed: October 29, 2021
    Publication date: February 17, 2022
    Applicant: Capital One Services, LLC
    Inventors: Lawrence DOUGLAS, Paul Y. MORETON
  • Patent number: 11222337
    Abstract: Systems and methods are provided for authenticating mobile payments from a customer account to a merchant. The systems and methods may include a financial service provider receiving a request to authorize an electronic transaction at a point-of-sale. A financial service provider server computer may verify that the customer is present at the point-of-sale using received location data. An image having distorted text such as a captcha may be transmitted to a device at the point-of-sale, and the customer may read the captcha aloud. A voice sample of the customer may be sent to the financial service provider for comparison to stored voice recordings, to verify that the customer's voice sample is authentic if the voice matches a previously generated voice recording for the account. If the voice sample is authentic, the financial service provider may authorize the mobile payment.
    Type: Grant
    Filed: June 2, 2020
    Date of Patent: January 11, 2022
    Assignee: Capital One Services, LLC
    Inventors: Lawrence Douglas, Paul Y. Moreton
  • Patent number: 11165876
    Abstract: Methods and systems are disclosed for providing location services. Consistent with disclosed embodiments, disclosed systems and methods may include a beacon registering device for providing location services. The beacon registering device may include a non-transitory memory storing instructions.
    Type: Grant
    Filed: June 29, 2020
    Date of Patent: November 2, 2021
    Assignee: Capital One Services, LLC
    Inventors: Lawrence Douglas, Thomas Christopher Clarke, Deborah Nally
  • Patent number: 11042881
    Abstract: Systems and methods are provided for providing alerts to a user. The systems and methods may include a financial service provider including a memory device storing instructions. The financial service provider may also include at least one processor configured to execute the instructions to perform a plurality of operations. The operations may include receiving data relating to an activity of a user. The operations may also include identifying a merchant based at least on the received data. The operations may also include accessing historical fraud or disputes data associated with at least one of the user and the merchant. The operations may also include determining whether the received data triggers an alert. The operations may further include sending an alert message to a user device associated with the user when the processor determines that the received data triggers the alert.
    Type: Grant
    Filed: January 25, 2018
    Date of Patent: June 22, 2021
    Assignee: Capital One Services, LLC
    Inventors: Lawrence Douglas, Robert D. Rowley, Philip Kim
  • Publication number: 20210185049
    Abstract: Systems and methods are provided for managing electronic tokens associated with an account. A system may include a memory storing instructions and account information associated with an account, and a processor configured to executed the stored instructions to: access information associated with one or more electronic tokens associated with the account, wherein the information includes one or more token settings, receive, via a network, information for a transaction request including a first token; analyze the received information to determine whether at least one rule in the one or more token settings is violated, responsive to a determination that at least one rule is violated, transmit an indication that the transaction request is denied, and responsive to a determination that no rules are violated, detokenize the transaction request.
    Type: Application
    Filed: February 26, 2021
    Publication date: June 17, 2021
    Applicant: Capital One Services, LLC
    Inventors: PAUL MORETON, LAWRENCE DOUGLAS, THOMAS POOLE, THOMAS CHRISTOPHER CLARKE, SAEJIN CHOI
  • Publication number: 20210174336
    Abstract: Disclosed embodiments include methods, systems, and computer-readable media configured to, for example, provide payment tokens for conducting transactions, as well as reprovisioning tokens, on wearable devices without Bluetooth® or other network connectivity beyond NFC radio.
    Type: Application
    Filed: December 7, 2020
    Publication date: June 10, 2021
    Applicant: Capital One Services, LLC
    Inventors: Lawrence Douglas, Paul Moreton
  • Publication number: 20210158334
    Abstract: Disclosed embodiments include methods, systems, and computer-readable media configured to provide wearable devices storing tokens associated with digital versions of physical documents/cards. The wearable devices may further transfer tokens securely to interested parties without Bluetooth® or other network connectivity beyond NFC radio. In some embodiments, a token vault operator system may receive a request to establish a token vault account for a user, authenticate an identity of the user based at least on the received request, and generating a token vault ID associated with the user. The token vault operator system may further configure access to data sets generated for and associated with the token vault ID, generate tokens associated with the token vault ID, each token corresponding to one of the one or more data sets, and provide the generated plurality of tokens associated with the token vault ID to at least one user device.
    Type: Application
    Filed: February 5, 2021
    Publication date: May 27, 2021
    Applicant: Capital One Services, LLC
    Inventors: LAWRENCE DOUGLAS, PAUL MORETON
  • Patent number: 10970736
    Abstract: The disclosed embodiments include systems and methods for providing customer service. The system may include one or more memory devices storing software instructions. The system may also include one or more processors configured to execute the software instructions to receive customer data and location data from a client device. The one or more processors may also execute the software instructions to identify a customer and a merchant based on the received data. The one or more processors may also execute the software instructions to determine an applicable customer service option based on at least the identified merchant and the identified customer, the customer service option including at least an option to activate a credit card secondary benefit, and transmit a notification to the client device, the notification including the customer service option when the identified customer is eligible for the determined customer service option.
    Type: Grant
    Filed: September 6, 2019
    Date of Patent: April 6, 2021
    Assignee: Capital One Services, LLC
    Inventors: Moshe Benjamin, Lawrence Douglas
  • Patent number: 10965682
    Abstract: Systems and methods are provided for managing electronic tokens associated with an account. A system may include a memory storing instructions and account information associated with an account, and a processor configured to executed the stored instructions to: access information associated with one or more electronic tokens associated with the account, wherein the information includes one or more token settings, receive, via a network, information for a transaction request including a first token; analyze the received information to determine whether at least one rule in the one or more token settings is violated, responsive to a determination that at least one rule is violated, transmit an indication that the transaction request is denied, and responsive to a determination that no rules are violated, detokenize the transaction request.
    Type: Grant
    Filed: April 19, 2017
    Date of Patent: March 30, 2021
    Assignee: Capital One Services, LLC.
    Inventors: Paul Moreton, Lawrence Douglas, Thomas Poole, Thomas Christopher Clarke, Saejin Choi
  • Patent number: 10915890
    Abstract: Disclosed embodiments include methods, systems, and computer-readable media configured to provide wearable devices storing tokens associated with digital versions of physical documents/cards. The wearable devices may further transfer tokens securely to interested parties without Bluetooth® or other network connectivity beyond NFC radio. In some embodiments, a token vault operator system may receive a request to establish a token vault account for a user, authenticate an identity of the user based at least on the received request, and generating a token vault ID associated with the user. The token vault operator system may further configure access to data sets generated for and associated with the token vault ID, generate tokens associated with the token vault ID, each token corresponding to one of the one or more data sets, and provide the generated plurality of tokens associated with the token vault ID to at least one user device.
    Type: Grant
    Filed: February 28, 2018
    Date of Patent: February 9, 2021
    Assignee: Capital One Services, LLC
    Inventors: Lawrence Douglas, Paul Moreton
  • Publication number: 20200404061
    Abstract: Methods and systems are disclosed for providing location services. Consistent with disclosed embodiments, disclosed systems and methods may include a beacon registering device for providing location services. The beacon registering device may include a non-transitory memory storing instructions.
    Type: Application
    Filed: June 29, 2020
    Publication date: December 24, 2020
    Applicant: CAPITAL ONE SERVICES, LLC
    Inventors: Lawrence DOUGLAS, Thomas Christopher CLARKE, Deborah NALLY
  • Publication number: 20200402041
    Abstract: The disclosed embodiments include methods and systems for providing payment token transactions by a mobile device. The mobile device may be operable to obtain a payment token, where the payment token is associated with one or more payment token parameters and the mobile device may be configured to communicate with a financial service provider system over a first network when connectivity to the first network is available to the mobile device. The mobile device may provide the payment token to a contactless payment terminal (CPT) associated with a merchant, during a purchase transaction involving a product provided by the merchant, where the mobile device may communicate the payment token to the CPT over a local network that is different from the first network such that connectivity between the mobile device and the first network is not required.
    Type: Application
    Filed: September 4, 2020
    Publication date: December 24, 2020
    Applicant: Capital One Services, LLC
    Inventors: Lawrence DOUGLAS, Luke A. HAMMOCK
  • Patent number: 10861004
    Abstract: Disclosed embodiments include methods, systems, and computer-readable media configured to, for example, provide payment tokens for conducting transactions, as well as reprovisioning tokens, on wearable devices without Bluetooth® or other network connectivity beyond NFC radio.
    Type: Grant
    Filed: April 22, 2016
    Date of Patent: December 8, 2020
    Assignee: Capital One Services, LLC
    Inventors: Lawrence Douglas, Paul Moreton
  • Publication number: 20200374660
    Abstract: Methods and systems are provided for path management. Consistent with disclosed embodiments, path management system may be configured to perform a series of operations for real time path analysis. The embodiments may determine a user location based on received location data, and then determine a user path based on a sequence of user locations. The embodiments may calculate a path map based on user locations, and then determine one or more of a user density map and a user velocity map based on the path map. The embodiments may determine regions of the user density maps and user velocity maps, and provide instructions to one or more of an environment and a user device. The embodiments may provide guidance to a user of user of the path management system, and/or instructions to change a status of a service location; or modify a product layout or fixture arrangement.
    Type: Application
    Filed: August 12, 2020
    Publication date: November 26, 2020
    Applicant: Capital One Services, LLC
    Inventors: Lawrence DOUGLAS, Thomas Christopher CLARKE, Deborah NALLY
  • Publication number: 20200364763
    Abstract: A system and method include a kiosk processor, a device kiosk on a customer mobile device, which displays via a user interface, content and options for the customer from a third party customer service system, a customer interaction channel that receives, via an associated customer interaction network, a request to access the third party customer service system, an authentication module associated with the kiosk processor that receives customer data and customer input associated with an authentication request to authenticate the customer, identifies a customer mobile device based on device identifiers, and evaluates risk factors associated with the customer mobile device, and a communication interface associated with the kiosk processor, that transmits, via a push notification gateway, a push notification to the device kiosk on the customer mobile device that establishes, via the network, a secure connection between the customer mobile device and the third party customer service system.
    Type: Application
    Filed: August 3, 2020
    Publication date: November 19, 2020
    Inventors: Lawrence Douglas, Thomas S. Poole, Hannes Jouhikainen
  • Publication number: 20200364713
    Abstract: Systems and methods are provided for providing alerts to a user. The systems and methods may include a financial service provider including a memory device storing instructions, The financial service provider may also include at least one processor configured to execute the instructions to receive data relating to a transaction made by the user, compare the received data to a set of data associated with the user, determine whether the data relating to the transaction deviates from a set of data associated with the user by more than a threshold value, and send an alert message to a user device associated with the user when the processor determines that the data relating to the transaction deviates from the set of data associated with the user by more than the threshold value.
    Type: Application
    Filed: July 20, 2020
    Publication date: November 19, 2020
    Applicant: Capital One Services, LLC
    Inventors: Lawrence DOUGLAS, Robert Rowley, Philip Kim, Joseph Whitchurch