Abstract: An apparatus for selecting contact center resources is provided. The apparatus includes a memory and a processor in communication with the memory. The memory includes computer code executable with the processor. The computer code is configured to obtain one or more user characteristics; map a user point on a spatial map that includes a first resource spatial point for a first contact center resource, the user point being located at a point that spatially defines the one or more user characteristics; and determine a first distance between the user point and the first resource spatial point.

Abstract: An apparatus for selecting contact center resources is provided. The apparatus includes a memory and a processor in communication with the memory. The memory includes computer code executable with the processor. The computer code is configured to obtain one or more user characteristics; map a user point on a spatial map that includes a first resource spatial point for a first contact center resource, the user point being located at a point that spatially defines the one or more user characteristics; and determine a first distance between the user point and the first resource spatial point.

Abstract: Improved web printing and handling apparatus (10, 84, 88) is provided which includes an improved digital printing assembly (12) having a bidrectionally rotatable impression drum (18) presenting an outer surface (20), as well as at least one digital print head (22) adjacent the drum outer surface. The overall apparatus (10, 84, 88) also has a downstream web cutting and handling assembly (14) with an adhesive applicator (32), laser cutter (40) and image collection assembly (44). In use, a web (16) traverses the drum (18) with essentially no relative movement between the web (16) and drum surface (20), and the print head(s) (22) are actuated to form individual images on the web (16). Thereafter, the printed web passes into and through the assembly (14) where adhesive is applied and the individual images are laser cut and collected using assembly (44).

Abstract: Improved label printing and applying apparatus (10) is provided which includes an improved digital printing assembly (12) having a rotatable impression drum (18) presenting an outer surface (20), as well as at least one digital print head (22) adjacent the drum outer surface. The overall apparatus (10) also includes a downstream label cutting and application assembly (14) having an adhesive applicator (32), laser cutter (40) and a label applying device. In use, a web (16) traverses the drum (18) with essentially no relative movement between the web (16) and drum surface (20), and the print head(s) (22) are actuated to form images on the web (16), which may be identical or varied. Thereafter, the printed web passes into and through the assembly (14) where adhesive is applied, the individual images are laser cut, and the labels are thereupon applied to products (54).

Abstract: Improved label printing and applying apparatus (10) is provided which includes an improved digital printing assembly (12) having a rotatable impression drum (18) presenting an outer surface (20), as well as at least one digital print head (22) adjacent the drum outer surface. The overall apparatus (10) also includes a downstream label cutting and application assembly (14) having an adhesive applicator (32), laser cutter (40) and a label applying device. In use, a web (16) traverses the drum (18) with essentially no relative movement between the web (16) and drum surface (20), and the print head(s) (22) are actuated to form images on the web (16), which may be identical or varied. Thereafter, the printed web passes into and through the assembly (14) where adhesive is applied, the individual images are laser cut, and the labels are thereupon applied to products (54).

Abstract: Improved label printing and applying apparatus (10) is provided which includes an improved digital printing assembly (12) having a rotatable impression drum (18) presenting an outer surface (20), as well as at least one digital print head (22) adjacent the drum outer surface. The overall apparatus (10) also includes a downstream label cutting and application assembly (14) having an adhesive applicator (32), laser cutter (40) and a label applying device. In use, a web (16) traverses the drum (18) with essentially no relative movement between the web (16) and drum surface (20), and the print head(s) (22) are actuated to form images on the web (16), which may be identical or varied. Thereafter, the printed web passes into and through the assembly (14) where adhesive is applied, the individual images are laser cut, and the labels are thereupon applied to products (54).

Abstract: Improved web printing and handling apparatus (10, 84, 88) is provided which includes an improved digital printing assembly (12) having a bidrectionally rotatable impression drum (18) presenting an outer surface (20), as well as at least one digital print head (22) adjacent the drum outer surface. The overall apparatus (10, 84, 88) also has a downstream web cutting and handling assembly (14) with an adhesive applicator (32), laser cutter (40) and image collection assembly (44). In use, a web (16) traverses the drum (18) with essentially no relative movement between the web (16) and drum surface (20), and the print head(s) (22) are actuated to form individual images on the web (16). Thereafter, the printed web passes into and through the assembly (14) where adhesive is applied and the individual images are laser cut and collected using assembly (44).

Abstract: Improved web printing and handling apparatus (10, 84, 88) is provided which includes an improved digital printing assembly (12) having a bidrectionally rotatable impression drum (18) presenting an outer surface (20), as well as at least one digital print head (22) adjacent the drum outer surface (20). The overall apparatus (10, 84, 88) also has a downstream web cutting and handling assembly (14) with an adhesive applicator (32), laser cutter (40) and image collection assembly (44). In use, a web (16) traverses the drum (18) with essentially no relative movement between the web (16) and drum surface (20), and the print head(s) (22) are actuated to form individual images on the web (16). Thereafter, the printed web passes into and through the assembly (14) where adhesive is applied and the individual images are laser cut and collected using assembly (44).

Abstract: Improved label printing and applying apparatus (10) is provided which includes an improved digital printing assembly (12) having a rotatable impression drum (18) presenting an outer surface (20), as well as at least one digital print head (22) adjacent the drum outer surface. The overall apparatus (10) also includes a downstream label cutting and application assembly (14) having an adhesive applicator (32), laser cutter (40) and a label applying device. In use, a web (16) traverses the drum (18) with essentially no relative movement between the web (16) and drum surface (20), and the print head(s) (22) are actuated to form images on the web (16), which may be identical or varied. Thereafter, the printed web passes into and through the assembly (14) where adhesive is applied, the individual images are laser cut, and the labels are thereupon applied to products (54).

Abstract: Improved label printing and applying apparatus (10) is provided which includes an improved digital printing assembly (12) having a rotatable impression drum (18) presenting an outer surface (20), as well as at least one digital print head (22) adjacent the drum outer surface (20). The overall apparatus (10) also includes a downstream label cutting and application assembly (14) having an adhesive applicator (32), laser cutter (40) and a label applying device (96). In use, a web (16) traverses the drum (18) with essentially no relative movement between the web (16) and drum surface (20), and the print head(s) (22) are actuated to form images on the web (16), which may be identical or varied. Thereafter, the printed web passes into and through the assembly (14) where adhesive is applied, the individual images are laser cut, and the labels are thereupon applied to products (54).

Abstract: Improved web printing and handling apparatus (10, 84, 88) is provided which includes an improved digital printing assembly (12) having a bidrectionally rotatable impression drum (18) presenting an outer surface (20), as well as at least one digital print head (22) adjacent the drum outer surface (20). The overall apparatus (10, 84, 88) also has a downstream web cutting and handling assembly (14) with an adhesive applicator (32), laser cutter (40) and image collection assembly (44). In use, a web (16) traverses the drum (18) with essentially no relative movement between the web (16) and drum surface (20), and the print head(s) (22) are actuated to form individual images on the web (16). Thereafter, the printed web passes into and through the assembly (14) where adhesive is applied and the individual images are laser cut and collected using assembly (44).

Abstract: A communications system and method for automatically making telephone routing decisions with "global authority" based upon information gathered in real time from the entire communications system and global optimization criteria. The present invention permits unified central control and management for the entire system.

Abstract: A communications system and method for automatically making telephone routing decisions with "global authority" based upon information gathered in real time from the entire communications system and global optimization criteria. The present invention permits unified central control and management for the entire system.

Abstract: A communications system and method for automatically making telephone routing decisions with "global authority" based upon information gathered in real time from the entire communications system and global optimization criteria. The present invention permits unified central control and management for the entire system.

Abstract: A sanitary L-board (10) for use in bacon packages or the like is provided which includes a relatively large bacon-supporting baseboard section (12) and a juxtaposed, pivotal flap (14) adjacent one margin of the section (10). The section (12) and flap (14) are enclosed by means of a pair of flexible, transparent, synthetic resin sheets (16, 18) which are adhesively interconnected at the outer peripheries thereof. The section (12) and flap (14) may be spaced apart with the interconnected sheets (16, 18) defining a hinge to facilitate pivotal movement of the flap (14).

Abstract: A safety drain for a spa having a recirculating water pump is arranged to prevent entrapment, against the drain, of an object or person that may inadvertently block flow of water through the drain. The drain body, having a first fitting connected to the suction line of the pump, is provided with a second fitting connected to a vent conduit that has an end open to atmosphere at a point above water level. A by-pass conduit interconnecting the pump suction line and the vent conduit avoids disablement of the safety function of the vent conduit if the latter should become blocked within the drain.

Abstract: An aerator for a spa is made of a section of pipe mounted to a base having an axially directed output fitting. A blower oriented axially of the pipe is mounted near the base in an annular mounting and sealing ring, and one or more additional blowers may be mounted to provide a series of blower stages all axially aligned with one another along the pipe. A solid body of porous foam having a through aperture fills the pipe above the first of the blowers and a cover is detachably connected to the top of the pipe section housing.