Abstract: Methods, apparatus and other embodiments associated with a portable monitor are presented. The portable monitor includes a monitor base with a rear support brace on the bottom of the monitor base. The portable monitor includes a monitor device with a video screen.

Abstract: Methods, apparatus and other embodiments associated with a portable monitor are presented. The portable monitor includes a monitor base with a rear support brace on the bottom of the monitor base. The portable monitor includes a monitor device with a video screen. The video screen can display video data received from a device external to the portable monitor. A universal hinge connects the monitor base to the monitor device. The universal hinge can position the monitor base and the monitor device in a closed position, an open position and a tablet position. In the tablet computer position the monitor device is folded against the monitor base with the video screen facing away from the monitor base. The rear support brace can be extracted from the monitor base to support the portable display in substantially vertical position when the portable display is in the tablet computer position.

Abstract: A system and method for monitoring a service transaction are disclosed. A client communicates through a communication channel. Feedback is gathered from the client through the communication channel. The feedback describes an agent and an interaction associated with the agent, and is stored in a client response database.