Patents by Inventor Lawrence Spracklen

Lawrence Spracklen has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20210004706
    Abstract: System derives training change factors for services provided for training product user, priority assigned to training service ticket initiated by training product user, times of service ticket interactions associated with training service ticket, and/or age of training service ticket, and also for times of states of training service ticket. System uses training service ticket and training change factors to train change-based machine-learning model to predict change-based training probability that training product user escalated service for training service ticket. System derives change factors for services provided for product user, priority assigned to service ticket initiated by product user, times of service ticket interactions associated with service ticket, and/or age of service ticket, and also for times of states of training service ticket.
    Type: Application
    Filed: June 29, 2020
    Publication date: January 7, 2021
    Inventors: Zach Riddle, Andrew Langdon, Poonam Rath, Charles Monnett, Lawrence Spracklen
  • Publication number: 20200258013
    Abstract: System trains machine learning model to determine content data, metadata, and context data for support ticket communications, in response to receiving support ticket communications. Machine learning model receives communication associated with support ticket, and determines content data, metadata, and context data for communication. System converts content data, metadata, and context data for communication into first impulse for first channel and second impulse for second channel. System determines first channel value based on first type of conversion of first impulse and any impulses for first channel that are converted from data that is determined for support ticket event. System determines second channel value based on second type of conversion of second impulse and any impulses for second channel that are converted from data that is determined for support ticket event. System uses first channel value and second channel value to generate priority associated with support ticket, and outputs priority.
    Type: Application
    Filed: February 11, 2020
    Publication date: August 13, 2020
    Inventors: Charles Monnett, Carl Waldspurger, Lawrence Spracklen, Krishna Raj Raja
  • Publication number: 20200042539
    Abstract: An example method comprises receiving data points, determining at least one size of a plurality of subsets based on a constraint of at least one computation device or an analysis server, transferring each of the subsets to different computation devices, each computation device selecting a group of data points to generate a first sub-subset of landmarks, add non-landmark data points that have the farthest distance to the closest landmark to create an expanded sub-subset of landmarks, create an analysis landmark set based on a combination of expanded sub-subsets of expanded landmarks from different computation devices, perform a similarity function on the analysis landmark set, generate a cover of the mathematical reference space to create overlapping subsets, cluster the mapped landmark points based on the overlapping subsets, create a plurality of nodes, each node being based on the clustering, each landmark point being a member of at least one node.
    Type: Application
    Filed: February 26, 2019
    Publication date: February 6, 2020
    Applicant: Ayasdi, Inc.
    Inventors: Gurjeet Singh, Lawrence Spracklen, Ryan Hsu
  • Patent number: 10540155
    Abstract: Platform-agnostic predictive models based on database management system instructions are described. A system identifies a representation of data transformations associated with a first predictive model that executes on a first computing platform. The system parses the representation of data transformations. The system generates database management system instructions that correspond to the parsed representation of data transformations. The system sends the database management system instructions to a second predictive model that executes on a second computing platform, thereby enabling the second predictive model to execute at least some of the database management system instructions to generate a prediction. The first computing platform and the second computing platform are different types of computing platforms.
    Type: Grant
    Filed: August 11, 2017
    Date of Patent: January 21, 2020
    Assignee: TIBCO SOFTWARE INC.
    Inventors: Lawrence Spracklen, Steven Hillion, Michael Thyen
  • Patent number: 10404645
    Abstract: In a computer-implemented method to facilitate administration of a virtualization infrastructure, operational conditions of members of the virtualization infrastructure are monitored by a social network monitoring agent, wherein the members of the virtualization infrastructure are mapped to a social network such that at least a portion of the members of the virtualization infrastructure are also members of the social network. A group of members of the virtualization infrastructure is automatically created within the social network based at least in part on the operational conditions.
    Type: Grant
    Filed: February 6, 2018
    Date of Patent: September 3, 2019
    Assignee: VMware, Inc.
    Inventors: Vijayaraghavan Soundararajan, Lawrence Spracklen, Emre Celebi
  • Patent number: 10397173
    Abstract: In a computer-implemented method to facilitate administration of a virtualization infrastructure, posted messages of members of a virtualization infrastructure are displayed, wherein the posted messages comprise tags identifying operational conditions of the members of the virtualization infrastructure. Responsive to a selection of a particular tag, the members of the virtualization infrastructure that posted a message comprising the particular tag are displayed.
    Type: Grant
    Filed: February 7, 2018
    Date of Patent: August 27, 2019
    Assignee: VMware, Inc.
    Inventors: Vijayaraghavan Soundararajan, Lawrence Spracklen
  • Patent number: 10360046
    Abstract: Image data representing a desktop image for a client device that is accessing the desktop remotely is compressed according to a method that preserves image fidelity in selected non-text regions. The method, which is carried out in a remote server, includes the steps of generating image data for the remote desktop image and analyzing different regions of the remote desktop image, identifying those regions of the remote desktop image that are text regions, selecting non-text regions of the remote desktop image for lossless compression based on a spatial relationship between the non-text regions and the text regions, compressing the image data using a lossless compression protocol for a portion of the image data corresponding to the selected non-text regions, and transmitting the compressed image data to the client device.
    Type: Grant
    Filed: February 17, 2017
    Date of Patent: July 23, 2019
    Assignee: Vmware, Inc.
    Inventors: Lawrence Spracklen, Banit Agrawal, Rishi Bidarkar
  • Publication number: 20190138344
    Abstract: Exemplary methods, apparatuses, and systems include a client virtual machine processing a system call for a device driver to instruct a physical device to perform a function and transmitting the system call to an appliance virtual machine to execute the system call. The client virtual machine determines, in response to the system call, that an established connection with the appliance virtual machine has switched from a first protocol to a second protocol, the first and second protocols including a high-performance transmission protocol and Transmission Control Protocol and Internet Protocol (TCP/IP). The client virtual machine transmits the system call to the appliance virtual machine according to the second protocol. For example, the established connection may switch to the second protocol in response to the client virtual machine migrating to the first host device from a second host device.
    Type: Application
    Filed: January 8, 2019
    Publication date: May 9, 2019
    Inventors: Lawrence SPRACKLEN, Hari SIVARAMAN, Vikram MAKHIJA, Rishi BIDARKAR
  • Patent number: 10216828
    Abstract: An example method comprises receiving data points, determining at least one size of a plurality of subsets based on a constraint of at least one computation device or an analysis server, transferring each of the subsets to different computation devices, each computation device selecting a group of data points to generate a first sub-subset of landmarks, add non-landmark data points that have the farthest distance to the closest landmark to create an expanded sub-subset of landmarks, create an analysis landmark set based on a combination of expanded sub-subsets of expanded landmarks from different computation devices, perform a similarity function on the analysis landmark set, generate a cover of the mathematical reference space to create overlapping subsets, cluster the mapped landmark points based on the overlapping subsets, create a plurality of nodes, each node being based on the clustering, each landmark point being a member of at least one node.
    Type: Grant
    Filed: May 5, 2016
    Date of Patent: February 26, 2019
    Assignee: Ayasdi, Inc.
    Inventors: Gurjeet Singh, Lawrence Spracklen, Ryan Hsu
  • Patent number: 10180852
    Abstract: Exemplary methods, apparatuses, and systems include a client virtual machine processing a system call for a device driver to instruct a physical device to perform a function and transmitting the system call to an appliance virtual machine to execute the system call. The client virtual machine determines, in response to the system call, that an established connection with the appliance virtual machine has switched from a first protocol to a second protocol, the first and second protocols including a high-performance transmission protocol and Transmission Control Protocol and Internet Protocol (TCP/IP). The client virtual machine transmits the system call to the appliance virtual machine according to the second protocol. For example, the established connection may switch to the second protocol in response to the client virtual machine migrating to the first host device from a second host device.
    Type: Grant
    Filed: June 4, 2013
    Date of Patent: January 15, 2019
    Assignee: VMware, Inc.
    Inventors: Lawrence Spracklen, Hari Sivaraman, Vikram Makhija, Rishi Bidarkar
  • Publication number: 20180167351
    Abstract: In a computer-implemented method to facilitate administration of a virtualization infrastructure, posted messages of members of a virtualization infrastructure are displayed, wherein the posted messages comprise tags identifying operational conditions of the members of the virtualization infrastructure. Responsive to a selection of a particular tag, the members of the virtualization infrastructure that posted a message comprising the particular tag are displayed.
    Type: Application
    Filed: February 7, 2018
    Publication date: June 14, 2018
    Applicant: VMware, Inc.
    Inventors: Vijayaraghavan SOUNDARARAJAN, Lawrence SPRACKLEN
  • Publication number: 20180167350
    Abstract: In a computer-implemented method to facilitate administration of a virtualization infrastructure, operational conditions of members of the virtualization infrastructure are monitored by a social network monitoring agent, wherein the members of the virtualization infrastructure are mapped to a social network such that at least a portion of the members of the virtualization infrastructure are also members of the social network. A group of members of the virtualization infrastructure is automatically created within the social network based at least in part on the operational conditions.
    Type: Application
    Filed: February 6, 2018
    Publication date: June 14, 2018
    Applicant: VMware, Inc.
    Inventors: Vijayaraghavan SOUNDARARAJAN, Lawrence SPRACKLEN, Emre CELEBI
  • Patent number: 9929998
    Abstract: In a computer-implemented method to facilitate administration of a virtualization infrastructure, posted messages of members of a virtualization infrastructure are displayed, wherein the posted messages comprise tags identifying operational conditions of the members of the virtualization infrastructure. Responsive to a selection of a particular tag, the members of the virtualization infrastructure that posted a message comprising the particular tag are displayed.
    Type: Grant
    Filed: June 25, 2013
    Date of Patent: March 27, 2018
    Assignee: VMware, Inc.
    Inventors: Vijayaraghavan Soundararajan, Lawrence Spracklen
  • Patent number: 9923859
    Abstract: In a computer-implemented method to facilitate administration of a virtualization infrastructure, operational conditions of members of the virtualization infrastructure are monitored, wherein the members of the virtualization infrastructure are mapped to a social network such that at least a portion of the members of the virtualization infrastructure are also members of the social network. A group of members of the virtualization infrastructure is created within the social network based at least in part on the operational conditions.
    Type: Grant
    Filed: June 25, 2013
    Date of Patent: March 20, 2018
    Assignee: VMware, Inc.
    Inventors: Vijayaraghavan Soundararajan, Lawrence Spracklen, Emre Celebi
  • Patent number: 9912992
    Abstract: The disclosure herein describes a client-side system that enhances user experience on a remoting client without consuming additional network bandwidth. During operation, the system receives a sequence of frame updates for a display screen, and determines a sequence of frames corresponding to the frame updates. The system further adaptively applies one or more image enhancing techniques to the sequence of frames based on available network bandwidth, frame refresh rate, or image quality. The image enhancement techniques include predicting a frame based on previously received frames, interpolating a frame based on at least two buffered frames, and reducing appearance of artifacts in a received frame, thereby reducing visual artifacts.
    Type: Grant
    Filed: January 21, 2016
    Date of Patent: March 6, 2018
    Assignee: VMware, Inc
    Inventors: Lawrence A. Spracklen, Banit Agrawal, Rishi Bidarkar
  • Patent number: 9860139
    Abstract: In one embodiment, a client device configured to remotely access a desktop hosted by a server system determines an event related to a user input for a desktop operation directed to the desktop. The client device receives a plurality of updates to a desktop graphical user interface (GUI) from the desktop hosted by the server system. Then, the client device correlates the event to an update in the plurality of updates to the desktop GUI based on a rule in a set of rules correlating events to updates. A metric is monitored for the update and information measured for the metric is stored.
    Type: Grant
    Filed: March 6, 2013
    Date of Patent: January 2, 2018
    Assignee: VMware, Inc.
    Inventors: Lawrence Spracklen, Banit Agrawal, Rishi Bidarkar, Vikram Makhija
  • Patent number: 9804854
    Abstract: The description covers a system and method for operating a micro-processing system having a runahead mode of operation. In one implementation, the method includes providing, for a first portion of code, a runahead correlate. When the first portion of code is encountered by the micro-processing system, a determination is made as to whether the system is operating in the runahead mode. If so, the system branches to the runahead correlate, which is specifically configured to identify and resolve latency events likely to occur when the first portion of code is encountered outside of runahead. Branching out of the first portion of code may also be performed based on a determination that a register is poisoned.
    Type: Grant
    Filed: February 27, 2017
    Date of Patent: October 31, 2017
    Assignee: NVIDIA CORPORATION
    Inventors: Rohit Kumar, Guillermo Rozas, Magnus Ekman, Lawrence Spracklen
  • Patent number: 9736254
    Abstract: In a computer-implemented method to facilitate administration of a member of a network, performance of a member of a network is monitored by an agent, wherein members of the network are provided with access to a shared message stream such that the members of the network are able to monitor messages generated by other members of the network posted to the shared message stream. Responsive to the agent identifying a specific operational condition of the member, the shared message stream is monitored for a message related to the specific operational condition. Provided the shared message stream comprises a message related to the specific operational condition identified by the agent, an association of the message with an indication that the member identifies with the specific operational condition is established, wherein the agent is configured to establish the association.
    Type: Grant
    Filed: June 25, 2013
    Date of Patent: August 15, 2017
    Assignee: VMware, Inc.
    Inventors: Vijayaraghavan Soundararajan, Lawrence Spracklen, Emre Celebi
  • Patent number: 9729493
    Abstract: In a computer-implemented method for communicating messages over a social network to members of a virtualization infrastructure, a message comprising a command is received at a first member of a virtualization infrastructure. The message is communicated over a social network from a second member of said virtualization infrastructure, wherein a plurality of members of the virtualization infrastructure are mapped to the social network, such that at least some of the members of the virtualization infrastructure are also members of the social network. The command is executed by the first member of the virtualization infrastructure.
    Type: Grant
    Filed: June 25, 2013
    Date of Patent: August 8, 2017
    Assignee: VMware, Inc.
    Inventors: Vijayaraghavan Soundararajan, Lawrence Spracklen
  • Publication number: 20170168839
    Abstract: The description covers a system and method for operating a micro-processing system having a runahead mode of operation. In one implementation, the method includes providing, for a first portion of code, a runahead correlate. When the first portion of code is encountered by the micro-processing system, a determination is made as to whether the system is operating in the runahead mode. If so, the system branches to the runahead correlate, which is specifically configured to identify and resolve latency events likely to occur when the first portion of code is encountered outside of runahead. Branching out of the first portion of code may also be performed based on a determination that a register is poisoned.
    Type: Application
    Filed: February 27, 2017
    Publication date: June 15, 2017
    Inventors: Rohit Kumar, Guillermo Rozas, Magnus Ekman, Lawrence Spracklen