Abstract: A method, system, and computer program product for providing a service offering to an IT services provider client and managing the capabilities of the IT services provider is provided. In one embodiment a market is organized into market framework components. The resources of the IT services provider are organized into capability blocks each of which is associated with a respective market framework component. When a customer problem is received or determined, the customer problem is separated into customer market framework components. Capability block types that are associated with the customer market framework components are then determined and instances of available capability blocks types associated with the customer market framework components are grouped together to form a service offering which satisfies the customer problem.