Abstract: Systems, methods, and computer program products for providing presence-based services are disclosed. A method includes collecting information relating to devices at a subscriber entity. The information includes one or more of: device characteristics, an identity of a user of a first device, and type of content or services currently active on the first device. The identity is determined through authentication. The method also includes transferring content or services currently exhibited on the first device to a second device upon determining the user is no longer active on the first device and is active and authenticated on the second device. The content or services is transferred in a format corresponding to the type of content or services and device characteristics of the second device.

Abstract: A system and method are presented in which a plurality of transport protocol objects (TPOs) are instantiated at an IM user agent. In one embodiment, each of the plurality of TPOs is adapted to provide a translation between a first IM protocol and a different IM protocol.

Abstract: A system and method are presented in which a plurality of transport protocol objects (TPOs) are instantiated at a server. In one embodiment, each of the plurality of TPOs is adapted to provide a translation between a first IM protocol and a different IM protocol.

Abstract: A system and method are presented in which a plurality of transport protocol objects (TPOs) are instantiated at an IM user agent. In one embodiment, each of the plurality of TPOs is adapted to provide a translation between a first IM protocol and a different IM protocol.

Abstract: Systems and methods for instant messaging (IM) with multiple contacts from multiple IM systems are presented. In one embodiment, incoming IM messages from multiple IM systems are translated and displayed to the user. Similarly, outgoing IM messages from the user are translated for compatibility with each of the multiple IM systems, thereby permitting communication between the user and contacts at the multiple IM systems. In another embodiment, an incoming IM message from one of the IM systems is translated for compatibility with each of the other IM systems, thereby permitting communication between contacts at the multiple IM systems.

Abstract: Network resource management systems are provided. A representative network update manager includes an updater coupled to a persistent database and to an administrative application residing on an application server and a memory operable to store a plurality of delayed updates. The network update manager is preferably operable to receive at least one update from the administrative application and subsequently update the persistent database. Methods and other systems for network resource management are also provided.

Abstract: A system and method are presented in which a plurality of transport protocol objects (TPOs) are instantiated at a server. In one embodiment, each of the plurality of TPOs is adapted to provide a translation between a first IM protocol and a different IM protocol.

Abstract: A system and method are presented in which a plurality of transport protocol objects (TPOs) are instantiated at an IM user agent. In one embodiment, each of the plurality of TPOs is adapted to provide a translation between a first IM protocol and a different IM protocol.

Abstract: Systems and methods for integrating instant messaging (IM) services and email services are described. In one embodiment, the email services and IM services are integrated through an address book database. The address book database correlates email information of a contact with a reference identifier (ID). Additionally, one or more IM addresses of the contact are also correlated to the reference ID, thereby permitting further correlation of a contact's IM information with the contact's email information.

Abstract: Systems for saving and retrieving forwarded instant messages comprise a primary IM processing device configured to forward incoming instant messages to an available secondary IM processing device and a storage device accessible to the primary IM storage device. The storage device is configured to capture each instant message sent and received. The primary IM processing device is further configured to retrieve the captured instant messages and to display a transcript of instant messages sent and received on a display device coupled to the primary IM processing device upon de-forwarding of instant messages. Other systems and methods are also provided.

Abstract: Systems for forwarding an E-mail message to a user when instant messages from a sender cannot be forwarded to a secondary IM processing device comprise a primary IM processing device configured to send and receive E-mail messages and a router configured to route E-mail messages between the primary IM processing device and a sender's processing device. An E-mail user agent is coupled to the router and configured to provide access to E-mail information including an address of the sender such that an E-mail message can be sent to the sender's processing device. The router is further configured to receive notification at the primary IM processing device of a reply from the sender's processing device. Other systems and methods are also provided.

Abstract: Systems for forwarding incoming instant messages comprise a primary IM processing device configured to send and receive IM messages. The primary IM processing device is further configured to forward incoming IM messages to an available secondary IM processing devices based upon presence information and availability information on a plurality of secondary IM processing devices. A router is configured to route IM messages between the primary IM processing device and the secondary IM processing devices. An IM server is coupled to a communications network and is configured to send and receive presence information from the primary IM processing device and the secondary IM processing devices. The primary IM processing device is further configured to maintain presence information on the secondary IM processing devices including the secondary IM processing devices that were unavailable to receive a forwarded instant message. Other systems and methods are also provided.

Abstract: Systems for a high availability presence engine for instant messaging service comprise a plurality of presence engines for receiving presence information on users and a global table engine accessible to the plurality of presence engines. The global table engine includes user presence information and receives presence changes from the plurality of presence engines. A plurality of local tables are accessible to the plurality of presence engines and the global table engine. The plurality of local tables are configured such that each of the plurality of local tables is associated with at least one of the plurality of presence engines, and is configured to receive presence change information from the global table engine. Other systems and methods are also provided.

Abstract: Systems and methods for integrating instant messaging (IM) services and email services are described. In one embodiment, an email message is received and displayed on an email screen. Instant messaging (IM) information, such as IM Internet presence information, is displayed on the email screen. Additionally, options for launching IM sessions are provided on the displayed email screen.

Abstract: Systems for an efficient exchange of text based protocol language information include a compressor for compressing text based protocol language information, and a decompressor for decompressing the compressed text based protocol language information. The compressed and decompressed text based protocol language information is transmitted between processors that are adapted to process text based protocol language information. The system may also include an encryption processor to encrypt the compressed text based protocol language before transmitting the compressed text based protocol language information. A decryption processor decrypts the encrypted and compressed text based protocol language information for use by the processors. Other systems and methods are also provided.

Abstract: Systems and methods for integrating instant messaging (IM) services and email services are described. In one embodiment, the email services and IM services are integrated through an address book database. The address book database correlates email information of a contact with a reference identifier (ID). Additionally, one or more IM addresses of the contact are also correlated to the reference ID, thereby permitting further correlation of a contact's IM information with the contact's email information.

Abstract: Systems and methods for instant messaging (IM) with multiple contacts from multiple IM systems are presented. In one embodiment, incoming IM messages from multiple IM systems are translated and displayed to the user. Similarly, outgoing IM messages from the user are translated for compatibility with each of the multiple IM systems, thereby permitting communication between the user and contacts at the multiple IM systems. In another embodiment, an incoming IM message from one of the IM systems is translated for compatibility with each of the other IM systems, thereby permitting communication between contacts at the multiple IM systems.

Abstract: Systems and methods for integrating instant messaging (IM) services and email services are described. In one embodiment, an address book object is interposed between an email user agent and an IM user agent. The address book object has access to an address book database having both IM information and email information. Thus, the email user agent may retrieve IM information from the address book database through the address book object and, similarly, the IM user agent may retrieve email information from the address book database through the address book object. In this regard, the address book object provides integration between email services and IM services.

Abstract: The present invention includes systems and methods for providing uniform settings for multiple resources in a client-server environment. In an example embodiment, configuration information for an IM client is stored at a remotely-located database coupled to an IM server. Thus, regardless of the resource used to access an IM account, the IM client at that resource will be configured according to the information stored at the remotely-located database. Also, configuration information for an email client may also be stored at the remotely-located database, thereby permitting uniform configuration of email clients using the information stored at the remotely-located database.

Abstract: Plug-ins for instant messaging (IM) systems are described. By using plug-ins in conjunction with IM systems, the functionality of IM systems may be greatly extended. Specifically, in business applications, such as workflow processes, IM provides a more reliable approach to determining actual delivery of messages.